Tom Eichenberger Email & Phone Number

Greater Chicago Area

Responsible for Asset Servicing Business Development for North America domiciled Public Funds

• Developed and executed long term sales strategies for strategic new business opportunities• Aligned sales and the business units with product development initiatives such as corporate cash and target-date capabilities• Defined strategy to create value propositions, client engagement model and account plans• Expanded participation in industry forums to increase name recognition and identify opportunities• Coordinated targeted sales campaigns to leverage market disruptions• Increased outreach to the recordkeeper community to position us for separately managed DC opportunities• Increased collaboration between the securities servicing business, State Street Global Advisors and State Street Capital Markets• Improved the quality and positioning of RFP responses and sales presentations

Managed a national team of 60 Relationship Managers providing all facets of master trust and master custody services • Developed, monitored and reported on all financial aspects of the businesses • Discharged comprehensive responsibility for profitability and growth of seven market segments generating $180 million of core custody revenue • Developed and executed strategies to enhance product offerings, enhance client satisfaction, increase market share and increase profitability • Facilitated cross-selling of Bank offerings (securities lending, investment, brokerage and performance products) to client base • Responsible for executing all aspects of corporate compliance and audit directives for the businesses • Member - Board of Directors – The Bank of New York National Association and The Bank of New York Midwest Trust Company

US Trust business acquired by The Chase Manhattan Bank•Responsible for relationship management teams in two market segments • Partnered with the sales teams to expand and enhance our market position and product penetration • Increased cross-selling of ancillary products to existing client base

• Managed the Endowment & Foundation Department • Managed the Investment Management Services Department• Managed Trading Operations and support• All aspects of budgeting, forecasting and administration for the departments• Consistently exceeded revenue/sales targets and maintained/reduced expenses • Consistently excelled in industry survey results• Assisted with development and execution of our sales strategy to expand our market position

Mba, Business, Management, Marketing, And Related Support Services

Executive Program

Bs, Business