Designing innovative business process management (BPM) and business process outsourcing (BPO) solutions, tailored to meet complex client requirements in finance and accounting, ensuring alignment with strategic business goals. Participated in preparing responses for over 200 Requests for Information (RFIs), Requests for Quotations (RFQs), and due diligence processes. Presented solutions to clients' management teams. Conducted research, interviews, and documented business requirements for both existing and prospective clients. Collaborated cross-functionally with technology developers, data analysts, and subject matter experts to shape the operational and technical strategy for outsourcing services, ensuring cohesive and competitive responses to tender processes.Spearheaded the development of new business lines, including ESG initiatives and SAP S/4HANA implementations, to expand Infosys BPM’s service offerings, fostering long-term client partnerships and driving revenue growth.Analyzed, mapped, and documented processes to identify improvement opportunities in end-to-end finance and accounting operations for various clients.

Conducted and developed training sessions on financial reporting standards, financial statement analysis, and advanced finance and accounting processes (e.g., leasing, consolidation, ESG). Fostered knowledge on new developments in the finance and accounting sectors within and outside the company.

Responsible for- managing of engagement approx. 50 people in 4 teams with 4 Team Leads and supporting functions;- delivery of bookkeping processes (PTP, RTR, OTC) conducted for the customer;- ongoing contact with the client about the processes being performed and the quality of the services provided;- substantive oversight of ongoing process transformation projects (e.g. implementation of OCR), implementation of new tools supporting the process (e.g. invoice flow) and migration of new processes;- implementation of lean tools (measurement of cycle time and lead time of processes, building value stream maps, implementation of team competence matrix);- maintenance of engagement risk framework in line with requirements of ISO 9001;

Global owner of the FP&A (Financial Planning and Analysis) transformation roadmap and the delivery of the initiatives on the roadmap by Infosys BPO for its client. Implementation of best practices to the organization based on the industry standard and benchmarks.

Key areas of resposibility:- analysis of processes and value streams;- exploring the possibilities of harmonization and standardization of reports prepared for the customer;- conducting transformation project of reports leading to creation of self-service reporting, using ETL (extraction, transformation, and load) using (SSIS), SQL Server Integration Services;- managing incoming customer request for new reporting, gathering of business requirements and managing how solutions are provided;- actively seeking new customers for our department;- particpation in customer visit, keeping in touch with new customers;- the search for new solutions and tracking global trends in accounting, FP&A (Financial Planning and Analysis) and Big Data

Responsible for calculation of savings delivered by global transition project:- creation and maintance of caluclation model;- control of project costs and deliverables;- preparation of a monthly status reporting for Project Managment on both Infosys as well Client side (a major technology company);- computation of forecasts and what- if financial analysis to support Project Managment in decision making process.

Key areas of resposibility:- analysis of processes and value streams;- exploring the possibilities of harmonization and standardization of reports prepared for the customer;- conducting transformation project of reports leading to creation of self-service reporting, using ETL (extraction, transformation, and load) using (SSIS), SQL Server Integration Services;- managing incoming customer request for new reporting, gathering of business requirements and managing how solutions are provided;- actively seeking new customers for our department;- particpation in customer visit, keeping in touch with new customers;- the search for new solutions and tracking global trends in accounting, FP&A (Financial Planning and Analysis) and Big Data

Key areas of responsibility:- responsibility for overall success of migration- planning and coordinating work of the team- coaching and developing team members;- performance appraisal- conducting job interviews- contact with customer, managing customer needs and requirements- solving structural issues and defining corrective actions- ensuring proper transfer of knowledge- identify and apply improvement actionsCurrently responsible for two migration projects:Rule Base Controlling – design and preparation of harmonized reports for controlling purposes (P&L, balance sheet, fixed assets, inventory reports etc.)Migration of Internal Control Process from client organization within EMEA region to Shared Service Center

Key areas of responsibility: - responsibility for overall success of migration- planning and coordinating work of the team- coaching and developing team members;- performance appraisal- conducting job interviews- contact with customer, managing customer needs and requirements- solving structural issues and defining corrective actions- ensuring proper transfer of knowledge- identify and apply improvement actionsCurrently responsible for two migration projects:Rule Base Controlling – design and preparation of harmonized reports for controlling purposes (P&L, balance sheet, fixed assets, inventory reports etc.)Migration of Internal Control Process from client organization within EMEA region to Shared Service Center

• Carrying independently review of internal control procedures in selected client's entities.• Suggesting improvement actions after conducted review.

• Carrying review of internal control procedures in selected client's entities.• Suggesting improvement actions after conducted review.

• Implementation of SAP Module for automatic posting of bank statements –Autobank.• Harmonization and improvement of internal processes within the Centre.

- Responsible for checking and generating payments in to banking system. - Maintaining general ledger accounts. - Solving problems with SAP system in the team.