Tomeka Pierce

Tomeka Pierce Email and Phone Number

Senior Manager Business Operations @ The University of Texas at San Antonio
San Antonio, TX, US
Tomeka Pierce's Location
San Antonio, Texas, United States, United States
Tomeka Pierce's Contact Details

Tomeka Pierce personal email

n/a
About Tomeka Pierce

Agile Project Delivery | Lean & Six Sigma | Operations Management | Acquisition Integration | Project Management ProfessionalTomeka has a proven track record of delivering substantial results by applying Operational Excellence to both project delivery and operations – from sales and outsourcing transition to BPO service delivery.She has successfully led F&A and HR outsourcing delivery teams with responsibility for employee engagement, client satisfaction, service level performance and contract-controllable income. She was a pioneer practitioner of and a Delivery Center leader for BPO Operational Excellence.

Tomeka Pierce's Current Company Details
The University of Texas at San Antonio

The University Of Texas At San Antonio

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Senior Manager Business Operations
San Antonio, TX, US
Tomeka Pierce Work Experience Details
  • The University Of Texas At San Antonio
    Senior Manager Business Operations
    The University Of Texas At San Antonio
    San Antonio, Tx, Us
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  • The University Of Texas At San Antonio
    Senior Manager Business Operations
    The University Of Texas At San Antonio Sep 2023 - Present
    San Antonio, Texas, United States
    Responsible for planning, administering, and managing complex business activities, ensuring efficient operations, and developing strategic planning documents. I supervise administrative office staff, coordinate recruitment, hiring, and training processes, and implement internal controls.
    View
  • Level 1 Ats
    Founder, Coo And Senior Transformation Consultant
    Level 1 Ats May 2014 - Present
    United States
    Level 1 is a challenger business transformation consulting firm intent on helping visionary executives and their teams leapfrog the curve to achieving and sustaining breakthrough results in an increasingly digital and data-driven experience economy.
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  • Accenture
    Transition And Delivery Leader, Business Process Outsourcing
    Accenture Oct 2010 - Apr 2014
    Served in a San Antonio Delivery Center leadership role with responsibility for Service Transition, Service Delivery, and Operational Excellence for selected BPO clients.Lead service delivery in San Antonio and Bangalore, India for a large financial services company providing end-to-end HR outsourcing services (e.g. PeopleLine; Recruitment; Payroll). Manage senior client relationships with accountability for client satisfaction, SLA performance, and continuous improvement.Estimate, plan, and manage transition projects integrating people, process, and technology from client organizations into the Delivery Center Network. Identify and deliver improvement projects to increase customer satisfaction and financial performance.
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  • Accenture
    Project Manager
    Accenture Sep 2006 - Sep 2010
    Estimate, plan, and manage transition projects integrating people, process, and technology from client organizations into a global business process outsourcing practice. Identify and deliver improvement projects to increase customer satisfaction and financial performance. Executed 14 projects since 2006 across 6 outsourcing delivery teams, realizing significant bottom-line improvements in quality, cost, and speed.
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Tomeka Pierce Skills

Leadership Operations Management Project Management Outsourcing Business Process Continuous Improvement Offshoring San

Tomeka Pierce Education Details

Frequently Asked Questions about Tomeka Pierce

What company does Tomeka Pierce work for?

Tomeka Pierce works for The University Of Texas At San Antonio

What is Tomeka Pierce's role at the current company?

Tomeka Pierce's current role is Senior Manager Business Operations.

What is Tomeka Pierce's email address?

Tomeka Pierce's email address is to****@****ure.com

What schools did Tomeka Pierce attend?

Tomeka Pierce attended The University Of Texas At San Antonio, San Antonio College.

What skills is Tomeka Pierce known for?

Tomeka Pierce has skills like Leadership, Operations Management, Project Management, Outsourcing, Business Process, Continuous Improvement, Offshoring, San.

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