Tom Endresplass work email
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The past 20 years I've been working in the tech and business development field. Commencing with market research and business analyst roles then design tech solutions to motivate and focus people on what matters most. During my tenure at Maze I've held various positions including owning the Maze customer success programme. I am the senior product interface between external clients, our internal CST and sales team, and the development team. I've worked as a global key account manager for Specsavers, and managed projects with more than 100 international well known brands across in more than 10 countries. Since I started in Maze in 2011 I've been part of the Maze senior management group. My professional interests are technology and people customer success, change management, business analysis, and behavioural science. I believe in developing people for the sake of making them happy, more proud and more efficient.
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Customer Success DirectorMaze Feedback AsOslo, No
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Global Customer Success LeadMaze Feedback As Jun 2011 - PresentOslo, London, Copenhagen, StockholmResponsible for the MAZE software launch process. Developing and improving the process, managing projects and supporting our Customer Success Specialists and clients through a successful software launch. I am systematic and analytic throughout my work and I demand world class standards from myself and my colleagues. My position requires close collaboration with our product team, sales team and our operations team and is indeed a multiple dicipline role which I absolutly love. The way to… Show more Responsible for the MAZE software launch process. Developing and improving the process, managing projects and supporting our Customer Success Specialists and clients through a successful software launch. I am systematic and analytic throughout my work and I demand world class standards from myself and my colleagues. My position requires close collaboration with our product team, sales team and our operations team and is indeed a multiple dicipline role which I absolutly love. The way to success is not what you choose to do but what you choose not to spend your time on. MAZE develops and delivers an AI based app enabling store teams to focus on great customer meetings everyday and every time. With feedback from real customers, automatized insights and focus on positive reinforcement we digitalize the store team performance strategy and make people focus on what matters most. Show less
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Business Development ManagerMaze Feedback As Jun 2011 - PresentMy responsibilities at Maze are ensuring quality in our methods for performance improvement, conductig own research, and collecting insights based on science and theory. R&D of developing IT-tools used in change management processes, from survey methodology to feedback components and nudging functionality. Involved in customer cases, making the rest act like the best, as an advisor and an analyst, I get to work with Big Data, behavior analysis and experiments in large-scale change processes… Show more My responsibilities at Maze are ensuring quality in our methods for performance improvement, conductig own research, and collecting insights based on science and theory. R&D of developing IT-tools used in change management processes, from survey methodology to feedback components and nudging functionality. Involved in customer cases, making the rest act like the best, as an advisor and an analyst, I get to work with Big Data, behavior analysis and experiments in large-scale change processes. My professional interests is management, building performance cultures, business development, business analysis, statistics, behavior science, behavior economics and neuroscience. Show less
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Sales Manager Panel SurveysRespons Analyse May 2009 - Jun 2011Customer relationship management, business development, sales, marketing, consulting and project management has been my responsibility at Respons Analyse. Main goal is to make descisions easier for my clients by collecting and deliver high quality insight. -
Senior Sales Consultant / Project ManagerVisendi As Feb 2008 - May 2009Sales and Project Management of Market Analysis and Customer Analysis Projects. Big and Small companies, Adecco, IKT Norge, Embassy of South Korea, Edda Media, Aftenposten, VG and many more. Also working on advertising project as Visendi was mainly a advertising company. Part of CG Holding, later Respons Analyse part of Media Bergen. -
Project ManagerFirstcom As Aug 2007 - Feb 2008Project management and sales of print products. Business and product development.
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Sales ConsultantDesign Belysning As 2004 - 2007Sales, coaching, marketing and business development.
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ButikkmedarbeiderClas Ohlson 2001 - 2004 -
ButikkmedarbeiderClas Ohlson 2001 - 2004
Tom Endresplass Skills
Tom Endresplass Education Details
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Marketing/Marketing Management, General -
Bjørkelangen Vgs -
Skedsmo Vs
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Østersund Ungdomsskole
Frequently Asked Questions about Tom Endresplass
What company does Tom Endresplass work for?
Tom Endresplass works for Maze Feedback As
What is Tom Endresplass's role at the current company?
Tom Endresplass's current role is Customer Success Director.
What is Tom Endresplass's email address?
Tom Endresplass's email address is to****@****ello.no
What is Tom Endresplass's direct phone number?
Tom Endresplass's direct phone number is +47417*****
What schools did Tom Endresplass attend?
Tom Endresplass attended Bi Norwegian Business School, Bjørkelangen Vgs, Skedsmo Vs, Østersund Ungdomsskole.
What are some of Tom Endresplass's interests?
Tom Endresplass has interest in Children, Economic Empowerment, Friluftsliv, Education, Økonomi, Samfunn, Science And Technology, Internett, Skikjøring, Animal Welfare.
What skills is Tom Endresplass known for?
Tom Endresplass has skills like Data Analysis, Business Analysis, Change Management, Project Management, Business Development, Performance Management, Market Analysis, Customer Experience, Product Development, Customer Insight, Quantitative Research, Team Leadership.
Who are Tom Endresplass's colleagues?
Tom Endresplass's colleagues are Knut Midtgaard, Rune Gisvold, Lars Ivar Vedvik, Gøril Wold Wægger, Catrin Wennerstein, Farid D..
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Tom Endresplass
Oslo1konkretmedia.no
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