Tom Eppert Email & Phone Number

San Diego, Ca, Us

Redmond, Washington, Us

• Developed plans and analyzed progress on customer (AT&T & Sprint) test deliverables for Nokia’s first tablet, six Lumia smartphones and Microsoft’s Surface 2• Responsible for customer test deliverables including scope, schedules, customer technical requirements, budget (cost tracking), certifications, test reports, issue resolution and negotiations, risk mitigation, maturity analysis (quality), backup plans, on-time delivery focus, and clear timely status report communication to management• Coordinated test activities to ensure project was on-time and within budget• Actively managed both internal (local and non-local) and external test houses • Drove customer test-related issues to resolution, including leveraging appropriate engineering subject matter experts when necessary• Presented periodic test status reviews to program and senior management• Improved communication clarity by developing and successfully implementing a standardized test report for presenting project testing status to internal engineering teams and senior management• Responsible for multi-million dollar budgets

Espoo, Southern Finland, Fi

• Developed and maintained plans with inputs from cross-functional teams including hardware, software, systems, Account TAM’s, test, operations (manufacturing), purchasing, and strategic inputs from program, business development, marketing and sales• Coordinated test activities and deliverables to ensure project was on-time and within budget• Ensured product compliance to the customer technical requirements-DOORS, with appropriate engineering teams• Coordinated weekly cross-functional team status meetings to review and assign tasks and risk mitigation• Responsible for driving customer hardware and software design issues to resolution, including leveraging appropriate engineering subject matter experts when necessary• Liaison between Program Management and up to 40 remote customer teams• Explained complex technical material in a clear and concise manner and provided detailed engineering analysis to non-engineers• Advised Program Management weekly, regarding current Product Acceptance plan status and risks to schedule• Led periodic status updates and Go/No-Go reviews with senior management• ISO9001 Audit - two separate successful preparations and interviews with auditors, no issues found• Additional Responsibilities as Program TAM Lead o Provided leadership to team members including mentoring, coaching, training, plan review and schedule review o Improved communication clarity by developing and successfully implementing a formal report template for the Go/No-Go reviews to senior management

Basking Ridge, Nj, Us

• Responsible for building a new Network team (switch, interconnect and microwave engineers) from the ground up• Responsible for digital / analog cell site RF Design and System Performance engineering for San Diego County• Provided weekly network status report updates to Vice President, Directors and cross-functional teams (Marketing, Sales, Customer Care and Finance) advising senior leaders of technical issues and status of multi-million dollar yearly budget plan• Responsible for building new traffic engineering team, review of RF engineering cell designs, and negotiation of customer impacting technical issues with Mexican carrier Telcel• Responsible for engineering design, frequency planning, integration and optimization of new and existing cell sites in San Diego County, including resolving customer impacting issues• Responsible for multi-million dollar yearly budget

• Detailed software modifications, testing and documentation updates to multi-layered Fortran77 programs running the Navy’s full motion SH60B Anti-Submarine Helicopter Trainer Systems on Naval Air Station North Island requiring Secret clearance access