Product Manager (Billing & Payments)
CurrentLeading the development and enhancement of Pango payment and collection solutions and its Billing infrastructure.▪ Improve the billing offerings and enhance transparency to our customers (B2C; B2B).▪ Improve collection efficiency and ensure a seamless payment experience.▪ Define user blocking policy and monitor its efficiency.▪ Conduct A/B testing and data analysis to optimize billing flows and increase conversion rates.▪ Analyze customer behavior and feedback to identify opportunities for improving billing processes and addressing pain points.▪ Monitor and analyze key performance metrics related to payment processing, losts prevention, collection efficiency, and customer satisfaction.▪ Own the roadmap, monthly planning, and prioritization for billing initiatives for all Pango services.