Tom Ferrier Email & Phone Number

Sydney, Nsw, Au

Sydney, Nsw, Au

Everything we buy has a hidden price tag on the planet – the emissions that cause climate change.At Greener, we've brought together the world's leading environmental and behavioural scientists to help shine a light on businesses that are better for the planet. For EVERYTHING you buy.When you buy from a Greener business, we remove all the emissions from your purchase. To make sure the impact you have is a positive one.This world first approach saw us recognised as #1 clean-tech start-up in Australia. Start repairing the planet at www.getgreener.com

Sydney, New South Wales, Au

Australia's largest corporates are setting ambitious social impact targets, however settings the targets was the easy part, delivering on them is the challenge.Purposed aimed to place emotion, personalisation and impact at the core, to not only inspire more corporate social impact, but make sure it was channeled in a better way to solve the most pressing problems of our time.However that was the ambition - this is the story www.purposed.com.au

Sydney, Nsw, Au

In my role as Senior IT Director – Global Business Functions I report to the Brambles Group Chief Information Officer (CIO) and provide strategic IT leadership as the Group transitions from a holding company to an operating company. I help Brambles to ♦ Establish the business partnering vision, processes, tools and roadmaps to enable the short, medium and long term business imperatives, and execute on this roadmap for success♦ Align the team and co-architect the strategic vision and supporting roadmaps for the organisation’s back office functions (Finance, Procurement, Treasury, Tax, Legal, Insurance, HR, Corporate Communications, and Enterprise Collaboration). This was predominantly focussed on defining global best practice based solutions to rationalise legacy landscapes.As the Senior IT Director, my core focus areas included:♦ IT Strategic Planning & Organisational Realignment♦ Global IT Portfolio Governance♦ IT PMO Optimisation, Portfolio Modelling and Capacity Planning♦ Backoffice Technology Enabled Transformation ♦ Application rationalisation and simplification♦ Risk Management, Incident Reporting and Mitigation Successes in this position were plentiful and included:♦ Building Capability & Engagement via a Values Driven Culture ♦ Aligned the team and co-architected the backoffice strategic technology vision & roadmap for delivery♦ Streamlined business operations to position the organisation for growth♦ Enhanced Application Adoption and Service DeliveryCritical to my success was my ability to develop high performing and engaged teams, provide strategic partnerships and govern the technology portfolio in line with business priorities and desired investment returns.Brambles Ltd is a publicly listed ASX Top 20 CompanySector: Manufacturing & LogisticsRevenue: $5.4BCountries: 50+Employees: 14,000Direct Reports: 6 Indirect Reports: 30Budget: $11M+

Miami, Florida, Us

As the Director – IT & Finance Transformation, Outsourcing & Shared Services with The Hackett Group, I partnered with a Global Logistics Company, Global Wine Company, Global Dairy Company and the NSW Government to transform their organisations. In this role I was responsible for:♦ Discovering and realising improvement opportunities as the IT and Procurement Lead for a Global Finance Benchmark, Outsourcing RFP and Outsourcing Transition to deliver >20% FTE reductionMy core focus areas included:♦ IT Benchmarking, Transformation and Organisational Simplification♦ Finance Benchmarking, Transformation, Business Process Outsourcing♦ Presenting findings and recommendations to Executive Leadership and Boards♦ Knowledge & Project Management Portals & Employee/Customer Self Service♦ Technology Thought Leadership♦ Team Leadership Respected in the business as a key leader, results outside of client engagements included: ♦ Established New Revenue Streams♦ Developed IT Thought Leadership, Collateral and Best Practice IP♦ Improved organisational efficiency and effectivenessPublicly listed, NASDAQ:HCKTSector: Consulting & TechnologyRevenue: $224MCountries: 10+Employees: 1,000

Sydney, New South Wales, Au

As the PMO & Business Transformation Manager (Reporting to CFO) I provided high level advice, execution and consulting services. In this role I lead an end to end business assessment, defined the transformation program of work, established a PMO and established the overall governance framework to deliver on the agreed commitments.My core focus areas included:♦ Growth Strategy & Sales Process Reengineering & Automation♦ Operating Model Restructure & Incentive Realignment♦ Portfolio, Program & Project Management (P3O)♦ Business Transformation & Strategic LeadershipDuring this time I:♦ Led an end to end business assessment♦ Defined the transformation program of work♦ Established a PMO and overall governance committee♦ Drove system rationalisation, automation, process improvement and better business practicesResults included:♦ Exceeded in the delivery of the 20% ROCI Growth Targets♦ Improved operational effectiveness, enhanced service & reduced costs by 24%♦ Allowed for greater alignment of KPI’s and incentives to improve accountability♦ Evolved customer centricity via process standardisation & automated workflows to reduce internal defect rate by 80% and lower Customer Service costsA CHAMP Private Equity BusinessPrivately OwnedSector: Equipment LeasingRevenue: $240MCountries: 2Employees: 150

Au

As the IT Manager, I was responsible for leading and overseeing all aspects of the company’s IT capabilities, resources and assets, to establish a high performing, versatile IT infrastructure that supported rapid expansion.In this role I was responsible for:♦ Leading the strategic direction for all IT enabled capabilities♦ Overarching accountability for the company’s Technology Vision, Assets, Budgets, Application Development, Infrastructure, Service Delivery and Risk, all of which was underpinned by a high performing, values driven culture♦ Digitising the customer journey to improve customer centricity and reduce operational costs♦ Overseeing Vendor relationships, desktop support, project management, core systems management, and disaster recovery/business resumption♦ Driving optimum growth, revenue, productivity, and customer and employee satisfactionMy core focus areas included:♦ Establishing a values driven culture♦ Defining an Agile IT infrastructure to enable rapid growth♦ Customer enabling solutions♦ Strategic IT Management Results included:♦ Streamlined average sales process by 75% leveraging automation and technology enablement♦ Improved Quality and FTE Efficiency via automated Statement of Advice Generation♦ Established an unprecedented customer centric culture by defining and managing towards Service Excellence values. The results of this attitudinal overhaul were so positive that the entire business adopted the framework to drive service excellence♦ Achieved optimum growth, revenue, productivity, and customer and employee satisfaction♦ Nominated and received numerous awards and accolades that included Employee of the Year 2005, Award for Teamwork 2006, Award for Innovation 2007 and Customer Service Award 2007.Privately OwnedSector: Financial ServicesRevenue: $15MCountries: 1Employees: 95Direct Reports: 5

Reporting to the Founding Director and displaying strength in automating business processes, I was appointed as a Solutions Engineer. This role had me consult with clients to automate cumbersome and resource intensive processes via system and reporting development and integration. My core focus areas included:♦ Web Enabled Information Systems ♦ Business Analysis♦ Database Design & Application Development♦ Network Design and ImplementationResults included:♦ Automated the sales and order processes for a global food manufacturer with customers such as McDonalds, The Coffee Club etc♦ First year exceeding sales targets by taking a customer centric approachOzcomm Network SolutionsPrivately OwnedSector: Technology ProviderRevenue: $2MCountries: 1Employees: 4

Executive Program, Service Excellence, Employee Engagement, Process Improvement

Microsoft Project 2007 Accreditation, Project Management

Microsoft Certified Software Associate Course, Microsoft Network & Systems Administration, Mcsa

Management Program, Sales, Management, Leadership

Bachelor Of Information Technology (Extended 4 Year Degree), Web Information Systems, Database Development, Software Development

Cisco Certified Network Associate Course, Cisco Network Administration, Ccna

Education record