Tom Ferris Email & Phone Number

Supervision of a multi-specialty ophthalmology/optometry multi-location practice, as well as an Ambulatory Surgical Center.- Responsibilities include strategic thinking, planning and leadership, presentations to the Board of Directors, Athena EMR implementation, HIPPA compliance protocol, MD, OD and optician recruiting, marketing, operational programs and procedures, reaccreditation with the Accreditation Association for Ambulatory Health Care, quality assurance and compliance with the Department of Health in the medical office locations and surgical center, overseeing information technologies, human resources and maintaining a close working relationship with the company’s legal group developing MD/OD employment contracts, addressing practice issues and adhering to governmental compliance mandates.

- Leadership position to a multi-specialty ophthalmology practice consisting of 10 MD’s, 18 Optometrists and 1 Audiologist ranked in the top 2% of ophthalmology practices in the United States (according to John Pinto and Associates, a national Ophthalmic Consulting Group). - Administrator to a free standing Ambulatory Surgical Center, Lasik Suite, Research Facility, 8 company owned office locations with optical centers in each, and 8 MD satellite locations- Responsibilities include strategic thinking, planning and leadership, monthly presentations to the Board of Directors, leading the administrative team in EMR implementation, HIPPA compliance protocol, web site development, RAC audit planning, budget development, operational programs and procedures, quality assurance and compliance with the Department of Health in the medical office locations and surgical center, overseeing marketing, information technologies, human resources and maintaining a close working relationship with the company’s legal group developing MD/OD employment contracts, addressing practice issues and adhering to governmental compliance mandates.

- Administration of optometric services and doctors of optometry for 91 store locations impacting clinical quality and patient care.- Operations consultant to 3 optometric professional corporations , totaling 23 vision center locations- Supervision of a multi-million dollar, union staffed, call center- Experienced in purchasing, negotiations and building strategic partnerships with major eye-care corporations for optical industry products and services- Design and implementation of company quality assurance program for professional staff, as well as measurement standards to evaluate performance- Successful record of driving sales, as well as creation and implementation of sales and training programs for the retail sales and professional staff

- Supervised the retail operations, management and customer service for 17 store locations

Regional manager for 8 retail store locations

Master Of Science, Human Resource Management

Bachelor Of Arts

Associates, Ophthalmic Dispensing