Tom Ford

Tom Ford Email and Phone Number

Information Technology Manager at Clik @ Clik
bristol, bristol, united kingdom
Tom Ford's Location
Portishead, England, United Kingdom, United Kingdom
Tom Ford's Contact Details

Tom Ford personal email

n/a

Tom Ford phone numbers

About Tom Ford

Experienced and confident IT Manager with a history of designing and delivering software training across the UK. With over 20 years’ experience working with the IT and software industry, I have developed an unprecedented knowledge and understanding of both the companies and clients’ commercial key needs, as well as how to monitor, maintain and upgrade various software stacks. More recently I have honed my knowledge by implementing ISO 27001 allowing me to support and govern IT security and its requirements.I’m a focused and organised individual, with ability to adapt to a changing environment as well as being able to learn new roles as challenged.

Tom Ford's Current Company Details
Clik

Clik

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Information Technology Manager at Clik
bristol, bristol, united kingdom
Website:
cliksoftware.com
Employees:
40
Tom Ford Work Experience Details
  • Clik
    Information Technology Manager
    Clik Mar 2020 - Present
    Bristol, England, United Kingdom
    Working as the IT Manager for Clik, the role pivoted to management and maintenance of core systems as well as ensuring we were safe and secure. My responsibilities and achievement during my role include:• Implementation of ISO 27001:2013, Cyber Essentials Plus, Cyber Essentials and Transition to ISO 27001:2022• Management of Information Security Management System (ISMS)• Undertaking a comprehensive review of existing systems and implemented changes to allow for more… Show more Working as the IT Manager for Clik, the role pivoted to management and maintenance of core systems as well as ensuring we were safe and secure. My responsibilities and achievement during my role include:• Implementation of ISO 27001:2013, Cyber Essentials Plus, Cyber Essentials and Transition to ISO 27001:2022• Management of Information Security Management System (ISMS)• Undertaking a comprehensive review of existing systems and implemented changes to allow for more flexible hybrid working environment • Management of Clik's IT infrastructure and procurement both in house and at our co-location CWL1 in Newport • Management of Azure AD, DNS, MSSQL, Microsoft 365 Administrator, Endpoint, Security, Compliance, MDM• Providing day to day incidents and issue support for director level staff Show less
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  • Clik
    Training & Network Manager
    Clik Oct 2019 - Mar 2020
    Bristol, United Kingdom
    A dual position while the transition from training manager to IT manager was underway, this included the following roles:• Management of Training Department• Carrying out onsite training (short term) at client offices• Continual development & improvement of training documentation• Working with sales and development team to provide feedback and development ideas for products going forward• Full management of Clik's IT infrastructure both in house and at… Show more A dual position while the transition from training manager to IT manager was underway, this included the following roles:• Management of Training Department• Carrying out onsite training (short term) at client offices• Continual development & improvement of training documentation• Working with sales and development team to provide feedback and development ideas for products going forward• Full management of Clik's IT infrastructure both in house and at our co-location NGD in Newport• Full responsibility and management of Clik Cloud Services• Management of Azure AD, DNS, Office 365, Local AD Domain Polices.• Implementation of ISO/IEC 27001:2013 Show less
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  • Clik
    Training Manager
    Clik Jan 2014 - Oct 2019
    Bristol, United Kingdom
    As Training Manager I was responsible for delivering training and development to Clik’s clients and employees to meet the business objectives including:Key aspects of role include:• Dealing with requests & scheduling of all customer training for team• Off-site Customer training on Clik Service• Development & Implementation of on-line training system• Implementation & management of document registrar • Continual development & improvement of… Show more As Training Manager I was responsible for delivering training and development to Clik’s clients and employees to meet the business objectives including:Key aspects of role include:• Dealing with requests & scheduling of all customer training for team• Off-site Customer training on Clik Service• Development & Implementation of on-line training system• Implementation & management of document registrar • Continual development & improvement of training documentation • Working with sales and development team to provide feedback and development ideas for products going forward• In house training & support to staffs Show less
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  • Clik Ltd
    Training Executive
    Clik Ltd Jan 2009 - Dec 2013
    Bristol, United Kingdom
    Full time role as training executive with the company covering many aspects including:• All customers training on Clik Service 3 & 4• Organising & booking in all training requests and logistics associated• Continual development of technical documentation in manual and knowledge base form• Regular in house training and support to all departments• Feedback from training delivering ideas to improve program directly to development team• Offering… Show more Full time role as training executive with the company covering many aspects including:• All customers training on Clik Service 3 & 4• Organising & booking in all training requests and logistics associated• Continual development of technical documentation in manual and knowledge base form• Regular in house training and support to all departments• Feedback from training delivering ideas to improve program directly to development team• Offering technical support relief when in office Show less
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  • Clik
    Technical Support Engineer
    Clik Jan 2004 - Dec 2008
    Bristol, United Kingdom
    Solo front line technical support for all Clik products at the time:Service Manager 2, Delivery Manager, Clik v3 Ac Calc v2 & AC Calc v3As the company expanded helped design in house technical support system and improved the concept of what was an under-subscribed technical support contract ideologyStarted producing extensive documentation manuals for key software applications.As the technical support team grew from its single origin moved from full time front line… Show more Solo front line technical support for all Clik products at the time:Service Manager 2, Delivery Manager, Clik v3 Ac Calc v2 & AC Calc v3As the company expanded helped design in house technical support system and improved the concept of what was an under-subscribed technical support contract ideologyStarted producing extensive documentation manuals for key software applications.As the technical support team grew from its single origin moved from full time front line support to also carrying out on and off site training on our flagship product - Clik v3. Show less
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  • Abb
    Electrical Engineer
    Abb Sep 2001 - Dec 2003
    Nailsea, United Kingdom
    Working in the high pressure and fast moving oil & gas industry. Graduate Engineer course leading to full engineer status. Using extensive knowledge of electronic & comms put to use designing and commissioning sub-sea electronic control systems both onsite and offshore. Projects included working for Total Fina Elf Nuggetts, Shell Bonga in Nigeria and Stat Oil's Snøhvit.
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  • Dave & Buster'S
    Midway Tech
    Dave & Buster'S Jul 1998 - Sep 2000
    Bristol, United Kingdom
    Working for the (now defunct)UK franchise - providing day to day support and maintenance to 300 amusement machines along with other general building maintenance tasks
    View

Tom Ford Skills

Training Customer Service Training Delivery Project Management Windows Server Technical Support Software Documentation Sales Process Electrical Engineering Microsoft Sql Server Software Solution Sales Microsoft Exchange Hyper V Pipeline Management Team Management Project Delivery It Sales Fault Finding Php4/5 Active Directory Engineering Technical Documentation Management Strategy Information Technology Consulting Customer Relationship Management Group Policy Microsoft Office Troubleshooting Infrastructure

Tom Ford Education Details

Frequently Asked Questions about Tom Ford

What company does Tom Ford work for?

Tom Ford works for Clik

What is Tom Ford's role at the current company?

Tom Ford's current role is Information Technology Manager at Clik.

What is Tom Ford's email address?

Tom Ford's email address is to****@****ers.com

What is Tom Ford's direct phone number?

Tom Ford's direct phone number is +4479683*****

What schools did Tom Ford attend?

Tom Ford attended University Of Plymouth, University Of Plymouth, Brunell College, Bristol.

What are some of Tom Ford's interests?

Tom Ford has interest in Photography, Sport In General, Football.

What skills is Tom Ford known for?

Tom Ford has skills like Training, Customer Service, Training Delivery, Project Management, Windows Server, Technical Support, Software Documentation, Sales Process, Electrical Engineering, Microsoft Sql Server, Software Solution Sales, Microsoft Exchange.

Who are Tom Ford's colleagues?

Tom Ford's colleagues are Kristia Wheatstone, Ben Clarke, Ali Toz, Karina Kvych, Sergio Ortega, Thomas Hughes, Reginaldo Jose Nardo Nardoni.

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