Tom Freeland Email & Phone Number

Palo Alto, Us

Liberate builds fully trained and integrated AI Agents that interact over Voice, SMS, Email and Digital and can resolve complex, multi-faceted requests – tasks that could only be performed by trained professionals in the past. Liberate’s AI Voice Agent has revolutionized the insurance industry by seamlessly answering phone calls, collecting quote information, receiving FNOLs and servicing customer requests in an empathetic, humanlike manner. Liberate’s affordable and customizable AI solutions typically deploy in weeks with almost no integration overhead and have been proven to overcome labor challenges while enhancing policyholder service levels for retail agencies, MGAs and carriers. For more information, visit https://www.liberateinc.com/

Atlanta, Ga, Us

Led and managed core efforts to build direct-to-consumer startup agency within established P&C carrier. Accepted additional responsibility to lead marketing, sales, and strategic partnership efforts for the core company. Built high-functioning team and processes. Brought perspective and strategic thinking to an otherwise introspective business. Championed consumer at the forefront of decisions.● Milestones. DTC agency. Proof of concept. Hit revenue and cost targets. $14M in new, untapped revenue in 2nd full year. The business will yield $100M in non-risk bearing revenue in the 6th year. ● Leveraged relationships and reputation to develop strategic distribution partnerships for the core business. $70M+ in near term (year 2) revenue. ● Focused the well-established independent agency field marketing team on ambitious agency appointment and usage goals. Developed 500 new agency relationships. ● Awarded stock (equity) a few months in and then additional stock (equity) after more success, Enjoyed significant salary increases and an annual performance bonus as a product of my contributions.

Joined organization as president and investor due to interest in insurance issues in climate space. Focused on commercial and residential property parametric trigger hurricane insurance. ● Forged relationships with agents, home insurance carriers, industry associations, property insurers, reinsurers, property managers, business leaders, distribution partners, and government entities. ● Advocated for the innovative nature and simplicity of parametric trigger products. Served public policy efforts to transform lives in the post storm recovery. Immune to fraud or slow settlements. ● Spoke at industry and/or collaborative groups. Aligned efforts to multiply product reach with very little capital. ● Built a team of product representatives with individual accountability and equity opportunities for results. ● Met with top leaders of large carriers, venture capitalist and insurance brokers to garner funding and/or divest the business.

Jacksonville, Florida, Us

Formed a start-up P&C/Health insurance agency to enhance the value proposition for a Florida Blue member. ● Contracted with several top-shelf, preferred P&C carriers as a startup independent agency. Cultivated excellent carrier relationships. Gained special compensation deals, advantaged product features and/or value-added pricing benefits. ● Grew ops to 40 well-trained, fully licensed P&C agents. Produced excellent profitability for carrier partners. ● Developed passion for holistically solving insurance challenges for consumers in highly volatile P&C markets. ● Built business from $0 to $20M in two years.● Innovated a disjointed Florida insurance market. Consumers had a different source for each of these products… home, flood, auto, cycle, boat, health, dental, vision and life. Very confusing and inefficient. We simplified the experience and eliminated gaps under the tagline “Health to Home to Highway, you’re covered.”

Birmingham, Alabama, Us

Acted as trusted business leader inside and outside organization. Involved in all aspects of business. Interacted with board of directors as well as with the CEO / board chairperson. ● Started at $90M in revenue upon arrival and grew to $1.4B. Built many state markets from scratch. ● Involved in build-out of direct-to-consumer sales call center, web sales and retail stores. ● Levered Hispanic competencies and relational authenticity. Build high Hispanic density DMAs. Earned strong brand awareness and ubiquitous product placement. Helped differentiate the organization with institutional investors. ● Led employee growth and development team training, executive education, corporate employee events, and speaking opportunities. ● Conducted 41 city road shows every year to engage our agency and vendor partners. Spoke at agency association conventions and national account functions around the country. Highly regarded. Inspirational. ● Acted as Brand Champion/Ambassador in the market. Highly sought thought leader, advisor and communicator. ● Developed EasyStreet, producer behavioral awards program. Widely regarded as best in the industry. Helped the organization solve near-term product adoption and long term brand positioning. ● Led revenue and market development growth in high-density Hispanic DMAs. Opened Miami with revenue growth from zero to $200M. ● Stock price grew during tenure from $16 to $78 per share. The business ultimately sold to Kemper at $122 per share.

Executive Mba, Business

Bachelor’S Degree, Marketing And Management

Undergraduate Studies, Business