Tom Gaskin Email & Phone Number

Norwich, England, GB

Norfolk

Creating inspiring, supportive and entrepreneurial solutions to build resilient communities and empower local people to make their mark on the world.

Norwich, England, United Kingdom

Long Stratton, Norfolk

Long Stratton, Norfolk

• Managed a range of tenant engagement and participation initiatives, within a medium sized Housing Trust with 5,500 properties. Responsible for ensuring tenants’ views and feedback shaped the delivery and continuous.
• Worked in partnership with an independent tenant-led organisation and supported them to scrutinise housing services and make recommendations for improvements
• Managed 2 staff and £80k annual tenant involvement budget
• Collaborated… Show more Managed a range of tenant engagement and participation initiatives, within a medium sized Housing Trust with 5,500 properties. Responsible for ensuring tenants’ views and feedback shaped the.
• Collaborated with tenants to organise the largest tenant participation conference in the region celebrating excellence in the field of tenant engagement
• Built and maintained trusting relationships with tenants and ensured they consistently received feedback on the impact of their involvement in improving the quality of services and tenant satisfaction levels

Thetford

Managed and delivered a pilot programme exploring innovative approaches for preparing young people in disadvantaged communities for the transition to employment by gaining practical work experience, developing entrepreneurship and launching their own businesses.

Norfolk

Delivered a School Work Club programme in 3 Norfolk high schools supporting Year 11 students, identified as being at risk of becoming NEET (not in education, employment or training), to make the transition to apprenticeships, further education or employment with training. Students developed essential soft skills and employability skills to enable them to.

Thetford

Supported the delivery of youth work provision and drop-ins at the Meet Up service on the Redcastle Furze estate in Thetford. Enabled young people to participate in a national enterprise challenge and to train as IT Champions with UK Youth and Microsoft.

Norwich, United Kingdom

• Developed and managed an integrated programme of customer engagement and business improvement initiatives, ensuring housing services met business and customer needs effectively and provided value for money.
• Managed a team of 4 staff and £120k annual budget
• Collaborated with operational staff to design and deliver customer involvement and digital engagement initiatives resulting in service improvements
• Implemented a digital community reporter initiative enabling customers to… Show more Developed and managed an integrated programme of customer engagement and business improvement initiatives, ensuring housing services.
• Implemented a digital community reporter initiative enabling customers to generate and distribute substantial user-generated content highlighting their satisfaction with the organisation and their communities
• Coordinated the planning and delivery of customer involvement events including annual conferences and awards recognising the achievements of 100+ customers and staff

Norwich, United Kingdom

• Coordinated and monitored the delivery of a resident involvement programme enabling residents to develop and improve housing services.
• Strengthened opportunities for residents to influence the strategic direction of the organisation through participation in resident scrutiny panels, business planning and board membership
• Designed and implemented a digital engagement offer increasing the quality and level of resident involvement and improving staff and residents’ digital skills… Show more Coordinated and monitored the delivery of a.
• Designed and implemented a digital engagement offer increasing the quality and level of resident involvement and improving staff and residents’ digital skills
• Supported the development of a digital inclusion strategy to help residents learn new digital skills and overcome the barriers to getting connected Show less

Norwich, United Kingdom

• Planned and delivered a range of high quality consultation and community engagement activities enabling Norfolk residents to influence the design and delivery of public services.
• Coordinated the 2012 UK Youth Parliament elections increasing vote turnout to 12,000 by establishing effective partnerships with schools and training candidates on using social media to run their campaigns
• Delivered an award winning participatory budgeting pilot enabling older people to take more control… Show more Planned and delivered a range of high quality consultation and community engagement activities enabling.
• Delivered an award winning participatory budgeting pilot enabling older people to take more control over their day centre activities and preparing them for managing their own social care personal budgets
• Trained internal customers and partner organisations on digital engagement, youth participation and eSafety Show less

Norwich, United Kingdom

• Developed and managed a resident involvement membership scheme enabling Norfolk residents to develop and improve local health and social care services.
• Managed the development of a bespoke database and website enabling public sector partners to advertise involvement opportunities to residents, target engagement activities and promote service improvements
• Developed and implemented a communications strategy resulting in the recruitment of over 300 members within the first 3… Show more Developed and managed a resident involvement membership scheme enabling Norfolk.
• Developed and implemented a communications strategy resulting in the recruitment of over 300 members within the first 3 months
• Advised and supported partners to plan, promote and deliver their involvement activities effectively Show less

Norwich, United Kingdom

• Delivered a range of participation provision enabling young people to review and influence the delivery of Children’s Services.
• Developed and maintained a virtual network of School Councils providing a platform for teachers and students to share best practice and access a range of participation resources online
• Worked in partnership with young people in care to develop structures facilitating their involvement in the decision making process and improvement of care services
• … Show more Delivered a range of participation provision enabling young people to review and influence the delivery of Children’s Services.
• Supported the delivery of the national think tank LGiU’s action learning set on Social Networking Sites and Youth Participation engaging over 50 local government representatives Show less

Norwich, United Kingdom

• Developed and managed a multi-award winning website and integrated programme of digital initiatives enabling young people to access information and advice and participate in personal and social development activities.
• Designed and implemented groundbreaking initiatives including virtual youth clubs, a youth agony aunt service and peer befriending service which radically transformed how Norfolk’s youth services were delivered
• Line-managed a team of young people responsible for… Show more Developed and managed a multi-award winning website and integrated programme of digital initiatives enabling young people to access information and advice.
• Line-managed a team of young people responsible for developing and moderating online content and producing a county-wide magazine with a readership of 55,000
• Secured over £50k income through sponsored surveys, advertisement and funding grants
• Disseminated learning and best practice within the sector resulting in national and international recognition for promoting internet safety, digital innovation and youth involvement

Norwich, United Kingdom

Supported the delivery of youth work provision including young carers projects, residentials and youth clubs.

East Of England

• Supported the delivery of a youth participation programme enabling young people to influence national policy on education, citizenship and youth services.
• Recruited and supported regional members of NCVYS’ national youth forum
• Managed an online community facilitating young people’s involvement in the participation programme
• Maintained a regional network of voluntary youth and community organisations
• Supported the planning and delivery of best practice events in youth… Show more Supported the delivery of a youth participation programme enabling young people to influence national policy on education, citizenship and.
• Supported the planning and delivery of best practice events in youth participation work

Co-foundered a training and consultancy business and delivered bespoke training packages on digital engagement, internet safety and community development for public and community sector organisations.