Tom Gilliatt Email & Phone Number

Denver, Co, Us

I couldn’t be happier to finally and publicly announce my new role at Granicus! My new home has welcomed me with open arms. This past quarter has been filled with challenges, both professionally and personally, and the Granicus leadership team and my colleagues have been there to support me along the way. I’m excited for what’s yet to come and look forward to continued contribution to our successful, collaborative, and growing team.For those unfamiliar with Granicus... We’re the world leader in government to citizen digital communications and the only multi-channel experience and communications technology platform built exclusively for the public sector. Trusted by more than 500,000 public servants across 6,000 agencies, our solution connects and empowers all levels of government to reach, serve and respond to the ever-changing needs and interests of the always-on, always-connected public.We help public sector organizations connect with more people and get those people to take action. Over 6,000 governmental organizations trust Granicus to deliver impactful, highly secure, scalable communications solutions. In total we connect our customers with over 200 million people. The result is safer communities, happier commuters, healthier families, informed taxpayers, and better government! 30,000 new people sign up for updates through Granicus every day, and we manage billions of communications every quarter. This reach gives us the traffic and the compelling analytics to help governmental organizations find and engage with more people than possible through any other approach.

Santa Clara, Ca, Us

I'm back to working directly with Federal Civilian agencies. In my role, I work across the Federal Government in the capacity of a Trusted Advisor to my customers in order to help support their Mission thru digital transformation. With the ServiceNow platform, we strive to make the world of work (the Federal world of work, in my case), work better for people through the use of digital workflows. By improving the internal and external customer experience on the NOW platform, agencies can increase productivity, lower costs, and have an accelerated Time To Value all in a FedRAMP high environment. I humbled to have the opportunity to support agencies' missions across the Federal Government and contribute to change... digital transformation that is ultimately strengthening our country and improving the lives of our citizens.

San Francisco, California, Us

At Salesforce, I worked with some of the largest Federal Systems Integrators (FSI) to bring them the world’s #1 CRM solution. My role included generating new business by driving strategic, enterprise-wide CRM, analytics, and application platform initiatives to the A&D and FSI sector for their internal operational use. To accomplish this, I worked side-by-side with some of the brightest minds in the industry to help these businesses continue a track record of success by providing them tools to create an absolutely pivotal focus around their customers.What is Salesforce?Salesforce is the innovative company behind the world’s #1 CRM solution. Our software is cloud-based, so it doesn’t require a team of IT experts to set up or manage — you just log in and start using it. It’s not simply our cloud-based software that makes Salesforce special – it’s the unique culture of the company and our laser focus on our customers to provide them solutions with an intent to absolutely pivot their business around prospective and existing customers. We help make your customers love you. Treat all of your customers as if they were your only customer with Salesforce CRM. Understand customers better through their personal preferences, solve any problem faster with access to past customer interactions, and even identify new sales opportunities by analyzing your best customers’ purchase histories.- Find more leads, close more deals, and get more done faster.- Boost customer satisfaction and loyalty with personalized help.- Connect with customers individually on social, mobile, and more.- Predict customer wants and needs based on past behavior.- Monitor and manage your business from any mobile device.- Sell, service, market, and build apps on a single platform.- Easily log, manage, and analyze all customer activity in one place - Constantly monitor everything from sales leads to support tickets, and from channel marketing to website analytics.

Herndon, Va, Us

I had a successful and enjoyable tenure at Deltek. As an Account Executive, my role was focused on generating NET-NEW business revenue through the sale of Costpoint ERP, Deltek's flagship product. I closed out 2015 at 100% of quota and 2016 at 115%. As a result, I was promoted in 2017 where I began another successful year of selling to even larger government contractors.While at Deltek, my role was to work exclusively with project-based government contracting firms to bring them one of the most trusted project management and accounting ERP SaaS solutions in the marketplace – Costpoint.Costpoint was originally purpose-built from the ground up for the challenging needs of government contractors and to support the complete life cycle of their projects. The primary focus of Costpoint is to provide a financial management solution for these government contracting businesses to track labor and materials related to their projects. Costpoint tracks, manages, and reports on key aspects of a project, including planning, estimating, proposals, budgets, expenses, indirect costs, purchasing, billing, regulatory compliance, and materials management. Additionally, the overall solution set encompasses tools to manage business development and contracts, Human Capital Management tools to attract, hire, and retain employees, and project management tools to manage schedule, cost, and risk.

Weston, Ma, Us

Promoted to work with some of MGS' largest clients (e.g., DOI, USDA, DOL, Air Force) to generate growth in the Human Capital Management sector selling various end-to-end, SaaS solutions and services (B2G & B2B). Sold recruitment, talent acquisition, workforce management, position classification, competency management, onboarding, and analytics systems along with training, I/O assessments, and consulting services.Involved in all phases of the sales cycle working with 45-50 new and existing customers to understand their challenges, make recommendations, and present multi-layered solutions based on their strategic objectives.Consulted with and provided guidance to C-Level executives, hiring managers, and partner organizations to develop and implement enterprise strategies aligned with clients’ strategic recruitment and retention objectives.Notable Achievements: In 2014, sold MGS’ only new logo for the Monster Applicant Tracking System (i.e., flagship product). 100% product subscription renewal rates in 2014 and 2013. Exceeded quota in 2012 & 2011; 2012 - President's Club and Employee of the Year Nominee.

Weston, Ma, Us

Involved in all phases of the sales cycle working with 45-50 new and existing customers to understand their challenges, make recommendations, and present multi-layered solutions based in their strategic objectives. I also performed all facets of program management for a $7M+ client portfolio of 15 federal agencies (e.g., GSA, DOE, USCG, BOR, BLM, USGS, CDC, IHS, NIH).Developed and maintained customer relationships and conceptualized solutions that led to new business opportunities. Played a key role in developing 15-20 technical responses to RFQs, RFPs, SOWs, and LOEs for custom software development.Managed a rotating team of five to six business consultants to implement all MGS solutions and services; mentored and coached these personnel to enhance performance and encourage professional development.

Montreal, Quebec, Ca

Directed a 16-person team of business analysts and developers to upgrade SEC’s financial ERP application.Managed all project activities including requirements analysis, system configuration, software testing, database conversion, training material development, and end-user training.Supported SEC’s CFO and senior management on a daily basis and provided ad hoc financial presentations to convey burn rates along with any project risks and issues.Notable Achievements: Successfully completed the SEC financial upgrade project six weeks ahead of schedule.

Montreal, Quebec, Ca

Senior Project Lead responsible for consulting with ATF to analyze their financial business models and upgrade their Financial Resources Desktop system.Led a team of five business analysts to perform all functional upgrade activities, including requirements analysis, testing, training, configuration, and post go-live support.Notable Achievement: Promoted from Functional Lead to Senior Project Lead during the software upgrade.

Montreal, Quebec, Ca

Responsible for 76 Federal Court financial ERP software upgrades. Managed a revolving staff of four to six business analysts and technical developers. Implemented and strategized all phases of each upgrade (e.g., training and preparation, technical migrations, and functional validations)Notable Achievement: 100% of the 76 Federal Courts’ scheduled “Go-Live” dates were successfully met on time and within budget; invited to participate in CGI’s Emerging Leaders Program.

Montreal, Quebec, Ca

Executed the project management of five Federal Court (e.g., CA, FL, IL, NE & VA) implementations and associated on-site functional and technical support. Undertook workflow analysis and facilitated Joint Application Design sessions with Court unit divisions to document inter and intra-unit business process. Conducted demonstrations and multiple full-scale, week-long systems training sessions to over 400 end-users.Notable Achievement: Individually recognized for providing outstanding consulting services by the Districts of FL, NE, and VA and received an award of achievement from each of these U.S. Federal Courts.

Montreal, Quebec, Ca

Managed the Momentum Financials software conversions for 30 U.S. Federal Courts. Supervised project phases including support, testing, training, 30 dry-runs, and 30 production conversions.Notable Achievement: Hand-picked by EVP to chair a program to mentor junior staff.

Montreal, Quebec, Ca

Assisted with the implementation of CGI Federal’s Momentum Financials software including facilitating systems configuration, data conversion, and acceptance testing. Facilitated end user training and assisted with production issues analysis and resolution.

Montreal, Quebec, Ca

Prepared system test plans, performed system testing, and designed numerous reports.

Produced monthly and quarterly financial statements and general ledger reports; created complex financial models; performed sensitivity and ad-hoc business analysis for senior management.The local office closed and moved to Omaha, NE. I chose to stay in the area and pursue other opportunities.

Diemen, Noord-Holland, Nl

Analyzed financial statements to determine client credit risk; provided customer service to 300 clients and 17 branch offices; placed collection calls and negotiated payments; prepared financial reports for CEO and CFO.