Tom Gleason

Tom Gleason Email and Phone Number

Trusted Adviser for Contact Center Services and CX Technology @ DialAmerica
Tom Gleason's Location
San Antonio, Texas, United States, United States
Tom Gleason's Contact Details
About Tom Gleason

Accomplished in providing strategic solutions for large-scale users of Customer Contact Center services. Successful experience in Telesales and Customer Service omnichannel programs for Consumer and Business markets. If the goal is achieving the lowest cost per sale or lowest cost per contact, while ensuring the highest call quality and ethics in the marketplace, I am your best resource and trusted adviser.Experience includes the following applications:B2B appointment setting servicesB2B customer serviceB2B lead generationB2B salesB2C salesBusiness appointment settingBusiness lead generationBusiness to business customer serviceBusiness to business salesBusiness to business sales leadsCall center outsourcingCall center servicesCall center solutionsContact center outsourcingContact center servicesContact center solutionsCustomer acquisitionCustomer lead generationCustomer service outsourcingEnergy call centerFinancial Services call centerHealth insurance call centerHealthcare call centerHealthcare contact centerInbound call centerInbound call center outsourcingInbound call center servicesLead generationLead generation servicesOutbound B2B salesOutbound telemarketing sales

Tom Gleason's Current Company Details
DialAmerica

Dialamerica

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Trusted Adviser for Contact Center Services and CX Technology
Tom Gleason Work Experience Details
  • Aucera
    Vice President Of Customer Experience Solutions At Aucera
    Aucera Oct 2023 - Present
  • Dialamerica
    Vice President Of Customer Solutions
    Dialamerica Dec 2013 - Present
    Mahwah, New Jersey, Us
    My passion is in seeking those clients who need no-nonsense advice on customer contact center outsourcing solutions, then winning them over with world-class service and guidance.
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  • Dialamerica
    Director Of Business Development
    Dialamerica Sep 2006 - Nov 2013
    Mahwah, New Jersey, Us
    Strategic outsourced contact center sales, responsible for high-growth Sales, Business Development and Account Management to large corporations in Healthcare, Financial Services, Communications and Energy, among other important vertical markets.
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  • West Corporation
    Director Of Sales
    West Corporation 1993 - 2004
    Omaha, Ne, Us
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Tom Gleason Skills

Crm Account Management Business Development Strategy Lead Generation Call Centers Customer Acquisition Telemarketing Sales Salesforce.com Sales Management Outsourcing Direct Sales Inbound Marketing Direct Marketing Team Building B2b Strategic Partnerships Call Center Customer Experience Customer Service Customer Retention Strategic Planning Customer Relationship Management Customer Satisfaction Sales Process Contact Centers Business To Business Tableau Financial Planning Financial Accounting Management Finance Financial Analysis Leadership Accounting Financial Modeling Business Process Improvement Forecasting Software As A Service Working With Investors Investor Presentations Planning Budgeting And Forecasting Vendor Negotiation Corporate Real Estate Budgeting And Forecasting Budgeting Financial Forecasting Investor Relations Acquisition Integration Financial Reporting Budget Analysis Presentation Skills Reporting And Analysis Business Planning Business Insights

Tom Gleason Education Details

  • Southern Methodist University
    Southern Methodist University
    Business
  • Jesuit College Prep
    Jesuit College Prep
  • Jesuit College Prep
    Jesuit College Prep

Frequently Asked Questions about Tom Gleason

What company does Tom Gleason work for?

Tom Gleason works for Dialamerica

What is Tom Gleason's role at the current company?

Tom Gleason's current role is Trusted Adviser for Contact Center Services and CX Technology.

What is Tom Gleason's email address?

Tom Gleason's email address is tg****@****eau.com

What is Tom Gleason's direct phone number?

Tom Gleason's direct phone number is +121082*****

What schools did Tom Gleason attend?

Tom Gleason attended Southern Methodist University, Jesuit College Prep, Jesuit College Prep.

What are some of Tom Gleason's interests?

Tom Gleason has interest in Children, Education, Health.

What skills is Tom Gleason known for?

Tom Gleason has skills like Crm, Account Management, Business Development, Strategy, Lead Generation, Call Centers, Customer Acquisition, Telemarketing, Sales, Salesforce.com, Sales Management, Outsourcing.

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