• Manage all aspects of manufacturing and plant operations• Manage and prioritize projects based on production requirements and deadlines• Responsibilities include areas of production planning, scheduling, procurement, safety and risk• Source/Procure all raw materials and components• Leads personnel and collaborates with interdepartmental teams for continuous improvement• Manage maintenance for facility and machinery• Monitor and make changes to improve efficiency through Lean Process and 5S

Disneyland Resort – Anaheim, CATransportation Center Services Manager 10/2018 to 10/2020• Manage onsite Transportation Center Service Garage of 25 technicians who provide preventative and corrective maintenance services for fleet vehicles and general-purpose equipment• Through vendor relationships set up training for technicians at no cost on new equipment and technology• Partner with Finance to oversee yearly budget process of $2.0M• Monitor and provide reporting for fuel infrastructure program for issues related to unleaded, CNG, diesel, bio-diesel and propane equipment• Produce fuel consumption inventory reports quarterly for Environmental leadership team as required per State of California, AQMD and CARB guidelines• Prepare key performance monthly metrics on vehicle maintenance type and costs• Adjust vehicle maintenance plans to adhere to current state and implement a maintenance schedule calendar to increase productivity by 40% and achieve targeted performance• Liaison with CHP for BIT program• Administrator of telematics program

Fleet Manager 05/2008 to 02/2019• Manage inventory and keep detailed records of over 1800 licensed and general-purpose vehicles on resort property which includes light-duty to heavy-duty vehicles, forklifts, electric passenger carts and aerial work platform equipment• Oversee Enterprise lease program of light duty vehicles to ensure contractual obligations are met• Proactively partner with all departments to ensure replacement or additional vehicles are the right fit to meet the business needs and government environmental regulations to reduce fleet emissions per AQMD and CARB. Ensure DOT regulations are followed• In conjunction with Finance create and manage yearly capital budget of $3.0 M for procurement of fleet vehicles. Utilize internal process to determine yearly vehicle replacements and disposals• Conduct cost studies and analysis for vehicle procurement and/or disposal• Prepare key performance quarterly metrics on vehicle usage per department by mileage and hours information• Research and identify new fleet technologies for potential implementation• Research, acquire, then utilize government grants to purchase new CNG semi-tractors• Able to achieve a 100% on-time vehicle delivery every fiscal year through proactive engagement with vendors• Liaison for Transportation Center to advise Risk Management department for onsite and offsite vehicle accidents and claims• Created and implemented SOP and approval process for departmental capital vehicle purchase requests

Client Services Manager 04/2002 to 10/2018• Manager of Key Control and Mail Center Operations. Able to increase productivity by 15% between both operations by utilizing updated technology, implementing Lean Manufacturing and revising SOPs to current business needs• Outline work plans, determine resources, write guidelines and generate detailed $1.5M financial plan as part of project scope for the resort rekey • Implement software program to track hardware inventory which is able to reduce excess overstock by 30% and provide a cost savings • Shanghai Disney Resort opening team. Project manager for Shanghai Key Control start-up operation which includes creating the resort key hierarchy, research equipment requirements, SOPs, train and mentor Cast Members• Partner with Shanghai hardware vendors to ensure proper specifications are met by project guidelines• Client Services Manager/Disneyland Resort Contract Stakeholder for confidential document retention and destruction. Company liaison for contracted vendors to ensure established external and internal policies and guidelines were met which included Sarbanes-Oxley• Negotiate the reduction cost per pound of document destruction by 5%• Contract Stakeholder for offsite print vendor services • Maintain yearly operating budget of $1.3M for Client Services• Manage union and non-union team members