Tom Gorfinkel
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Tom Gorfinkel Email & Phone Number

Senior Global Customer Experience and Training Manager at Shamir Optical Industry Itd.
Location: North District, Israel 6 work roles 6 schools
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Role
Senior Global Customer Experience and Training Manager
Location
North District, Israel
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Tom Gorfinkel is listed as Senior Global Customer Experience and Training Manager at Shamir Optical Industry Itd., a with 348 employees, based in North District, Israel. AeroLeads shows a matched LinkedIn profile for Tom Gorfinkel.

Tom Gorfinkel previously worked as Global Marketing, Sales & Business Growth Academy Manager at Shamir Optical Industry Itd. and Key Account and Busines Development Manager ๐—Ÿ๐—ฎ๐˜๐—ถ๐—ป ๐—”๐—บ๐—ฒ๐—ฟ๐—ถ๐—ฐ๐—ฎ at Shamir Optical Ind.. Tom Gorfinkel holds Certification Studies, Community Management (Course) from Kinneret Academic College.

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Shamir Optical Industry Itd.

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About Tom Gorfinkel

""๐™๐™ƒ๐™€ ๐™Š๐™‰๐™‡๐™” ๐™’๐˜ผ๐™” ๐™๐™Š ๐˜ฟ๐™Š ๐™„๐™ - ๐™„๐™Ž ๐™๐™Š ๐˜ฟ๐™Š ๐™„๐™"" (Merce Cunningham)Over ๐Ÿญ๐Ÿฏ ๐˜†๐—ฒ๐—ฎ๐—ฟ๐˜€ of experience as ๐—ฃ๐—ฟ๐—ผ๐—ท๐—ฒ๐—ฐ๐˜ ๐—บ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ, ๐— ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—ฏ๐˜‚๐˜€๐—ถ๐—ป๐—ฒ๐˜€๐˜€ ๐—ฑ๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜ in Israel and Latin America markets.Experience in ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐—ฐ & ๐—ฏ๐˜‚๐—ฑ๐—ด๐—ฒ๐˜ ๐—ฝ๐—น๐—ฎ๐—ป ๐—ฑ๐—ฒ๐˜ƒ๐—ฒ๐—น๐—ผ๐—ฝ๐—บ๐—ฒ๐—ป๐˜, as well as the hands-on executing of the projects worldwide and ๐—•๐Ÿฎ๐—– ๐—บ๐—ฎ๐—ฟ๐—ธ๐—ฒ๐˜๐—ถ๐—ป๐—ด, ๐˜€๐—ฎ๐—น๐—ฒ๐˜€, ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฎ๐˜๐—ถ๐˜€๐—ณ๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ปProfessional experience across the ๐—ฒ๐—ป๐˜๐—ถ๐—ฟ๐—ฒ ๐—ฝ๐—ฟ๐—ผ๐—ฑ๐˜‚๐—ฐ๐˜ ๐—น๐—ถ๐—ณ๐—ฒ๐—ฐ๐˜†๐—ฐ๐—น๐—ฒ including characterization, prioritization, pre/post-launch worldwide. ๐Ÿ‘ In my nature I am a ๐—–๐—ฅ๐—˜๐—”๐—ง๐—œ๐—ฉ๐—˜ ๐—ง๐—›๐—œ๐—ก๐—ž๐—˜๐—ฅ. this reflected in the way I approach my work, the way I plan and execute my projects, creating functional yet diverse workflows, and it's imbedded in the way I face challenges, and problem-solving. ๐Ÿ‘ My ๐—ก๐—”๐—ง๐—จ๐—ฅ๐—”๐—Ÿ ๐—œ๐—ก๐—ง๐—˜๐—ฅ๐—ฃ๐—˜๐—ฅ๐—ฆ๐—ข๐—ก๐—”๐—Ÿ ๐—ฆ๐—ž๐—œ๐—Ÿ๐—Ÿ๐—ฆ enables me to both adapt and encourage change when needed, I believe that empathy is more effective than criticism, and that strengthening those around me also strengthens me.๐Ÿ‘ As a ๐—Ÿ๐—˜๐—”๐——๐—˜๐—ฅ I lead by example. ๐—œ๐—ป๐˜€๐—ฝ๐—ถ๐—ฟ๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—ด๐˜‚๐—ถ๐—ฑ๐—ถ๐—ป๐—ด toured our common goal while respecting each team member professionalism, individuality, and added values.๐Ÿ˜Ž๐—ฃ๐—น๐—ฎ๐—ป๐—ป๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—˜๐˜…๐—ฒ๐—ฐ๐˜‚๐˜๐—ถ๐—ผ๐—ปI perceive and learn quickly, allowing me to understand, evaluate, and act at the macro level with the same efficiency in which I execute at the micro level. This allows me to create, progress, and motivate others towards our common goal.๐Ÿง๐—–๐—ผ๐—ป๐˜€๐˜๐—ฎ๐—ป๐˜๐—น๐˜† ๐—Ÿ๐—ฒ๐—ฎ๐—ฟ๐—ป๐—ถ๐—ป๐—ด ๐—ฎ๐—ป๐—ฑ ๐—ฆ๐˜๐—ฟ๐—ฎ๐˜๐—ฒ๐—ด๐—ถ๐˜‡๐—ถ๐—ป๐—ดI incorporate self-motivation, self-learning, and creativity to move forward and enrich any project I am working on. I constantly aim to expand my professional toolbox to better understand and optimize work processes and the end-result.๐Ÿค—๐— ๐˜† ๐—ง๐—ฒ๐—ฎ๐—บ ๐—ฎ๐—ป๐—ฑ ๐—œTeamwork is often an overlooked strength. I learn the functions of my team members in order to anticipate needs, possible obstacles, and to synergize processes and work-flow.As a team leader I lead by example while inspiring and guiding my team in a way which gives them guidelines, independence, and deadlines towards the execution of our assignment.________________________________________________________________________________________________________________Feel free to contact meTomg@shamir.co.il

Listed skills include Project Management, Marketing Strategy, Customer Service, Exceptional People Skills, and 11 others.

Current workplace

Tom Gorfinkel's current company

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Shamir Optical Industry Itd.
Shamir Optical Industry Itd.
Senior Global Customer Experience and Training Manager
israel
Website
Employees
348
AeroLeads page
6 roles

Tom Gorfinkel work experience

A career timeline built from the work history available for this profile.

Senior Global Customer Experience And Training Manager

Current

Shamir, North District, Israel

โ€ข Identify customers needs and expectations โ€ข Define the roadmap of services to enhance the positive experience of our customersโ€ข Characterization and development of tools to support the customer journey in the storeโ€ข Implementation of CX in all the subsidiaries of the organizationโ€ข Development and monitoring of the Partnership club (loyalty club)โ€ข Develop training programs for our customers as well as our sales & CS teams

Jun 2023 - Present

Global Marketing, Sales & Business Growth Academy Manager

Israel

Development and management of training productions, webinars, e-learning, training videos, motivational videos, etc.. Characterization and assimilation of a self-learning system at a global level.

Key Account And Busines Development Manager ๐—Ÿ๐—ฎ๐˜๐—ถ๐—ป ๐—”๐—บ๐—ฒ๐—ฟ๐—ถ๐—ฐ๐—ฎ

Kibbutz Shamir

Development and implementation of strategic plan with existing clients, as well as generating new business. Monitoring promotions, events, and marketing strategy.

Sep 2014 - Aug 2019

Project Manager And Customer Success ๐—Ÿ๐—ฎ๐˜๐—ถ๐—ป ๐—”๐—บ๐—ฒ๐—ฟ๐—ถ๐—ฐ๐—ฎ

Kibbutz Shamir

Customer HQ liaison. Supervising customers marketing strategy implementation, advertising, exhibition materials and maintaining of corporate branding in the local market. Monitoring budgets, promotions, and events. Supporting customer logistical needs. Assisting in business development.

Dec 2012 - Aug 2014

Marketing, Sales And Customer Satisfaction

Taamal Mizra Electra Ltd.

Kibbutz Mizra

Building product branding, creating product differentiation Vs other company products, Sales & customer retention.

Aug 2010 - Nov 2012

Key Account Manager And Customer Success

Hatzav Dewit Advertising

Tiberias, Israel

Creation and execution of advertising plan. Monitoring studio/graphic designer work. Monitoring quotes and budgets. Media buying. Monitoring sales promotion and exhibitions.

Feb 2008 - May 2010
Team & coworkers

Colleagues at Shamir Optical Industry Itd.

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6 education records

Tom Gorfinkel education

Customer Experience Management Course

ืžื›ื•ืŸ ื”ืชืงื ื™ื ื”ื™ืฉืจืืœื™ / The Standards Institution Of Israel

Bachelor'S Degree, Communication, Cinema And Television.

Practical Engineer, Cinema And Television Systems

FAQ

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What company does Tom Gorfinkel work for?

Tom Gorfinkel works for Shamir Optical Industry Itd..

What is Tom Gorfinkel's role at Shamir Optical Industry Itd.?

Tom Gorfinkel is listed as Senior Global Customer Experience and Training Manager at Shamir Optical Industry Itd..

Where is Tom Gorfinkel based?

Tom Gorfinkel is based in North District, Israel while working with Shamir Optical Industry Itd..

What companies has Tom Gorfinkel worked for?

Tom Gorfinkel has worked for Shamir Optical Industry Itd., Shamir Optical Ind., Taamal Mizra Electra Ltd., and Hatzav Dewit Advertising.

Who are Tom Gorfinkel's colleagues at Shamir Optical Industry Itd.?

Tom Gorfinkel's colleagues at Shamir Optical Industry Itd. include Nurul Fazlin, Golan Oliel, Albino Salgueiro Da Silva, Idan Alon ืขื™ื“ืŸ ืืœื•ืŸ, and Nicole Minnert.

How can I contact Tom Gorfinkel?

You can use AeroLeads to view verified contact signals for Tom Gorfinkel at Shamir Optical Industry Itd., including work email, phone, and LinkedIn data when available.

What schools did Tom Gorfinkel attend?

Tom Gorfinkel holds Certification Studies, Community Management (Course) from Kinneret Academic College.

What skills is Tom Gorfinkel known for?

Tom Gorfinkel is listed with skills including Project Management, Marketing Strategy, Customer Service, Exceptional People Skills, Interpersonal Skill, Communication Skills, Creative Writing, and Budgets.

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