Tom Grant Email & Phone Number

Belfast

Saltaire, England, United Kingdom

Titus Learning is a purpose and values driven, full service technology provider, committed to empowering the world through education.As Senior Business Development Manager, I play a key role in client attraction and fostering partnership level commercial relationships with a range of organisations both in the UK and internationally. From a strategic perspective, I work across the public sector, membership, not-for-profit and enterprise spaces, aiding in facilitating the right technological solutions to meet our client's organisational goals and objectives.My role comprises consultation, product demonstrations, commercial and contractual negotiation as well as continual client care, post delivery. This is underpinned via a close alignment with our tech, product, delivery, customer success and marketing divisions in order to win business, successfully implement solutions and provide the highest levels of service thereafter.

In the span of 12 months, I successfully generated £1.1 million in revenue while establishing impactful partnership services with governmental bodies and multinational corporations.I played a leading role in cultivating enduring, transformative relationships with a diverse clientele, spanning both the private and public sectors.My responsibilities included owning the entire client lifecycle and fostering collaboration with various teams throughout the organisation.By delving into the unique strategies and specific requirements of each customer, I crafted compelling solutions that not only delivered tangible returns on investment but also significantly enhanced client satisfaction.

Ilkley

A track record of achievements, consistently growing accounts and surpassing financial targets year-on-year.I developed strong and effective relationships, maximising customer engagement and retention, delivering a first-class client experience.My core responsibilities and achievements included managing over 100 accounts with a retention rate exceeding 95%, developing new business and account growth strategies, resulting in surpassing personal growth targets year after year.I cultivated relationships with senior and C-Level stakeholders to gain a deep understanding of customer objectives and the role that learning technologies could play in achieving organisational targets.Successfully identifying client needs, I crafted unique learning and development strategies aligned with schedules and budgets.

Ilkley

Harrogate, United Kingdom

Nurtured a client base with complex e-commerce platforms, addressing intricate marketing and technical requirements.Collaborated with stakeholders to devise solutions aimed at enhancing digital engagement within core demographics, driving revenue through strategic marketing offerings and website-based enhancements.Executed bodies of work and campaigns within budget and aligned with agreed KPIs. Delegated tasks to the team, coordinating with the production studio (designers, front and back-end developers) to ensure the fulfilment of client brief requirements.

Harrogate, United Kingdom

Having worked across key financial products for clients such as CFA UK, The NAPF and the London Stock Exchange for Barker Brooks, I oversaw the portfolio of medical publications, websites and events. This encompassed the Orthopaedic Product News Magazine, the Spinal Surgery News Magazine, the Journal of Anaesthesia Practice and the Obs Gynae & Midwifery News website. These mediums offer a targeted platform for medical device companies and healthcare service providers to access and promote to our vast international surgeon based audiences. In this regard, I regularly engaged with Director and C-Level individuals on a global scale.I was primarily responsible for generating revenue and project managing the print, digital and event based processes from start to finish through consistently liaising with key stakeholders. In addition to this, I worked with our editorial and creative departments to maintain a constant news and events feed via our social media and digital output as part of a full service industry approach.

Harrogate, United Kingdom

I built strong rapport and relationships with clients and fostered repeat business.I account managed companies and agencies ranging from SME to blue chip organisations, whilst overseeing artwork approval processes between clients and suppliers and working on promotional marketing products and corporate branding.

Bachelor Of Science - Bs, Criminology, Certificate Of Higher Education (Certhe)

Bachelor Of Arts - Ba, English Literature (British And Commonwealth), Certificate Of Higher Education (Certhe)

Education record