Tom Hays Email & Phone Number

The Woodlands, Texas, United States

Co-founded a successful real estate business where I built strong client relationships to deliver exceptional service. By actively listening to understand their unique needs, I developed tailored strategies that consistently exceeded expectations and ensured a smooth transaction process. My dedication has been instrumental in the company's growth and our clients' continued satisfaction.

Houston, Texas Area

I led a high-performing team of 12, resolving 10,000+ technical support tickets annually with a multi-million dollar budget. Masterfully balanced maximizing customer experience with optimizing costs, ensuring clients' business needs were not only met but exceeded. Delivered successful cross-functional business solutions through our complex enterprise environment.

Houston, Texas Area

Streamlined system administration and support for 7,000 users, boosting efficiency and aligning with the corporate vision. Architected and maintained a critical infrastructure of 200+ physical and virtual servers, increasing uptime to 99.9% and optimizing resource utilization by 15%. Cultivated a high-performing team of 15 analysts, systems administrators, and project managers, exceeding performance goals. Possess exceptional problem-solving skills, adept at identifying and resolving strategic… Show more Streamlined system administration and support for 7,000 users, boosting efficiency and aligning with the corporate vision. Architected and maintained a critical infrastructure of 200+ physical and virtual servers, increasing uptime to 99.9% and optimizing resource utilization by 15%. Cultivated a high-performing team of 15 analysts, systems administrators, and project managers, exceeding performance goals. Possess exceptional problem-solving skills, adept at identifying and resolving strategic and technical issues that impact performance. Show less

Houston, Texas Area

Spearheaded a high-performing team of 8 analysts and project managers, orchestrating the seamless functioning of GIS system support, training, and special projects. We partnered strategically with senior leadership to cultivate a safety-first environment, achieving a remarkable 10% decrease in incidents across our organization. We utilized data-driven analysis to create impactful reports and business solutions, enabling proactive risk identification that prevented millions in potential losses.