AeroLeads people directory · profile
Tom Hebert Email & Phone Number
President
at
Cloudhands Inc.
1 work email found
@ecwid.com
5 phones found area 760, 512, and 617
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Who is Tom Hebert? Overview
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Quick answer
Tom Hebert is listed as President at Cloudhands Inc., based in San Diego County, California, United States. AeroLeads shows a work email signal at ecwid.com, phone signal with area code 760, 512, 617, and a matched LinkedIn profile for Tom Hebert.
Tom Hebert previously worked as General Manager / VP, Ecommerce at Lightspeed Commerce and VP, Customer Success at Lightspeed Commerce. Tom Hebert holds Mba, International Business from Saint Mary'S College Of California.
Company email context
Email format at Cloudhands Inc.
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{first}@ecwid.com
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Profile bio
About Tom Hebert
As the General Manager and VP of a global SaaS ecommerce platform, I have the privilege of leading our business through its full lifecycle—from customer acquisition to retention, activation, and growth—while optimizing profitability and operational efficiencies. I hold full ownership of the business P&L, aligning cross-functional teams across marketing, sales, product, and customer success to consistently deliver top-line growth and bottom-line performance that exceed EBITDA targets.With 20+ years of experience with B2B technology and digital commerce platforms, I have a proven track record of driving profitable growth, building high-performing teams, and leading our organization through a successful post-acquisition integration. My expertise lies in aligning cross-functional teams, optimizing operations, and delivering exceptional customer experiences to achieve industry-best NPS and CSAT ratings.I excel at motivating teams, fostering a culture of accountability and communication, and setting clear OKRs to drive performance. My leadership style emphasizes transparency, operational efficiency, and mentoring leaders, which has helped me guide companies through complex business transformations, from rapid growth phases to capital funding and acquisition.Having held key leadership and executive roles at Lightspeed Commerce, Ecwid, Certona, and Callaway Golf, I’ve gained deep experience in managing customer success, scaling global operations, and optimizing performance. I’m passionate about solving meaningful problems and improving customer experiences, all while maintaining a strong focus on sustainable growth and profitability.A data-driven decision-maker, I am always seeking ways to improve efficiency and drive business success. I’m excited to bring my leadership skills and strategic insight to organizations looking to scale, enhance profitability, and achieve long-term success in the ever-evolving SaaS and ecommerce landscape.If you're looking for a leader who combines strategic vision with operational excellence to drive growth and innovation, let's connect!
Listed skills include Crm, E Commerce, Strategy, Management, and 42 others.
Current workplace
Tom Hebert's current company
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12 roles
Tom Hebert work experience
A career timeline built from the work history available for this profile.
General Manager / Vp, Ecommerce
Current- As the VP, Ecommerce, I oversee the comprehensive strategy and operations for a global SaaS ecommerce platform. In this role, I hold full business ownership, including profit and loss (P&L) management, driving revenue.
- Leading global growth initiatives to accelerate customer acquisition and retention
- Overseeing end-to-end marketing strategies, ensuring effective brand positioning and demand generation
- Managing pricing strategies, cost structures, and unit economics to maximize profitability
- Collaborating with product teams to enhance platform capabilities and meet evolving customer needs
- Driving data-driven decision-making across all business functions to optimize performance and scalabilityWith a passion for digital commerce and a strong background in business management, I’m committed to delivering.
Apr 2022 - Present
Vp, Customer Success
Oct 2021 - Mar 2022
General Manager / Vp, Customer Success
- Led Ecwid’s global business, driving revenue growth and overseeing key business operations, including strategy, financial performance, customer success, and market expansion for the company's SaaS ecommerce platform.
- Owned and optimized the customer acquisition budget, achieving significant improvements in unit economics and ROI.
- Strengthened strategic payment partnerships with PayPal, Stripe, and Square, increasing revenue-sharing income by 10x.
- Spearheaded initiatives to enhance revenue growth through data-driven strategies, operational efficiencies, and innovation in customization, integrations, and site performance.
- Delivered measurable business results while fostering a high-performing culture focused on customer-centric growth and operational excellence.
Jan 2016 - Sep 2021
Director, Performance Optimization
Oct 2014 - Jan 2016
Director, Experience Optimization
Ecommerce design and analytics expert responsible for developing and leading a growing team of optimization specialists commissioned to direct complex ecommerce and digital marketing optimization projects for new and existing customers. This includes working closely with some of the world’s most recognizable brands and retailers to improve the performance.
Jul 2013 - Oct 2014
Assistant Vice President, Sales And Corporate Systems
Responsible for directing the firm’s marketing automation and corporate CRM implementation projects. This includes creating the company’s digital marketing and customer engagement strategies, project team leadership, vendor management, budget tracking, process improvement, and defining key performance indicators.
Nov 2012 - Jul 2013
Manager, Ecommerce Sales & Services
Business ownership of US and International ecommerce sites. Manage day-to-day operations of ecommerce websites, develop and execute online marketing and growth strategies, increase online customer acquisition and retention, manage site design and content, improve user experience through creativity and functionality, identify new areas of opportunity.
Jan 2008 - Sep 2012
Manager, Sales Operations
Sales team leader responsible for driving the development and execution of sales and customer support strategy, project team and resource management, the generation and analysis of key sales metrics, and the improvement of sales processes. This includes designing and delivering solutions for internal and external customers, developing sales goals and.
Jan 2000 - Jan 2008
Business Analyst
Responsible for the analysis, project management, implementation and support of corporate system and process improvement initiatives.
May 1996 - Jan 2000
Systems Engineer
Responsible for the design, development, and implementation of systems solutions in support of the organization's trading of mortgage-backed securities. This included compiling detailed requirements and control specifications consistent with department objectives.
Jul 1995 - May 1996
Buyer/Subcontract Manager
Responsible for the negotiation and administration of specification controlled subcontracts with annual expenditures in excess of $15 million.
Aug 1991 - Oct 1993
2 education records
Tom Hebert education
Mba, International Business
Saint Mary'S College Of California
Ba, Business Administration
Point Loma Nazarene University
FAQ
Frequently asked questions about Tom Hebert
Quick answers generated from the profile data available on this page.
What company does Tom Hebert work for?
Tom Hebert works for Cloudhands Inc..
What is Tom Hebert's role at Cloudhands Inc.?
Tom Hebert is listed as President at Cloudhands Inc..
What is Tom Hebert's email address?
AeroLeads has found 1 work email signal at @ecwid.com for Tom Hebert at Cloudhands Inc..
What is Tom Hebert's phone number?
AeroLeads has found 5 phone signal(s) with area code 760, 512, 617 for Tom Hebert at Cloudhands Inc..
Where is Tom Hebert based?
Tom Hebert is based in San Diego County, California, United States while working with Cloudhands Inc..
What companies has Tom Hebert worked for?
Tom Hebert has worked for Cloudhands Inc., Lightspeed Commerce, Ecwid By Lightspeed, Certona, and Alliant Insurance Services.
How can I contact Tom Hebert?
You can use AeroLeads to view verified contact signals for Tom Hebert at Cloudhands Inc., including work email, phone, and LinkedIn data when available.
What schools did Tom Hebert attend?
Tom Hebert holds Mba, International Business from Saint Mary'S College Of California.
What skills is Tom Hebert known for?
Tom Hebert is listed with skills including Crm, E Commerce, Strategy, Management, Sales Operations, Online Marketing, Sales, and Cross Functional Team Leadership.
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