Provide accounting and business management to local VFW Post on a part-time basis. Balance accounts, receivables, payables and financial reporting. Manage membership status for new and established members.

Provide guidance and instruction to operational departments across the organization relating to Medicare and Medicaid policies and updates. Provide leadership and innovation to the client intake department with the goal of maximizing efficiency resulting in increased capacity.

Innovator with a natural curiosity who thrives on creating and improving. History of business operations improvements, key customer management, employee relations and training. Active industry spokesperson who has built bridges between medical providers and Medicare / Medicaid contractors.

Managed a team of six responsible to track and administrate company’s $10M inventory of enteral pump feeding assets. Responsible to monitor contract compliance and negotiate new equipment contracts. Additionally tasked with negotiating, designing and implementing a multi-vendor sub-contractor program which channeled new client referrals into the business. • Applied LEAN process to Asset Management Program resulting in improved contract compliance• Sub-contractor business netted over… Show more Managed a team of six responsible to track and administrate company’s $10M inventory of enteral pump feeding assets. Responsible to monitor contract compliance and negotiate new equipment contracts. Additionally tasked with negotiating, designing and implementing a multi-vendor sub-contractor program which channeled new client referrals into the business. • Applied LEAN process to Asset Management Program resulting in improved contract compliance• Sub-contractor business netted over 1,000 new customers• Implemented Sharepoint workflow solutions to monitor workload and success, which resulted in increased compliance to department standards and improved department efficiency• Negotiated various settlements with key business partners adding $24k to the bottom line and avoiding a $100k+ manufacturer penalties • Wrote business requirement document for long-term solution to asset tracking business need Show less

Directed call center operations during exceptional growth period (50% sales growth in FY10)• Improved processes and systems resulting in a 30 day decrease in DSO and stable P&L margins • Increased customer retention from 85% to 95% in FY09.• Received Highly Satisfactory performance rating and maximum bonus for FY09• Expanded operations to include a Field Customer Service Team with 20 territories managing 500 accounts.• Redesigned performance matrix measurements for staff… Show more Directed call center operations during exceptional growth period (50% sales growth in FY10)• Improved processes and systems resulting in a 30 day decrease in DSO and stable P&L margins • Increased customer retention from 85% to 95% in FY09.• Received Highly Satisfactory performance rating and maximum bonus for FY09• Expanded operations to include a Field Customer Service Team with 20 territories managing 500 accounts.• Redesigned performance matrix measurements for staff resulting in improved employee coaching Show less

Directed accounts receivable collection, claims preparation and database functions for two healthcare providers. Six direct report managers, 37 employee staff, two office locations• $20 million in annual sales, $7 million average accounts receivable, 105 days average DSO• Billing agent services provided to over 100 providers • Managed the conversion of receivables to a new claims processing platform • Successfully led team in business requirement changes required by… Show more Directed accounts receivable collection, claims preparation and database functions for two healthcare providers. Six direct report managers, 37 employee staff, two office locations• $20 million in annual sales, $7 million average accounts receivable, 105 days average DSO• Billing agent services provided to over 100 providers • Managed the conversion of receivables to a new claims processing platform • Successfully led team in business requirement changes required by Medicare• Successfully exercised disaster recovery plan for the remote office following the death of key leader. Maintained billing cycles and staff functions resulting in continued cash flow Show less

Responsible for serving as a corporate resource for reimbursement and policy issues, including researching, maintaining and communicating relevant information related to healthcare billing guidelines and compliance requirements.Assist reimbursement management team in identifying ways of improving both quality and processes.Develop and maintain positive relationships with Medicare and Medicaid payers and governmental agencies. Obtain Medicare, Medicaid and insurance providerships for… Show more Responsible for serving as a corporate resource for reimbursement and policy issues, including researching, maintaining and communicating relevant information related to healthcare billing guidelines and compliance requirements.Assist reimbursement management team in identifying ways of improving both quality and processes.Develop and maintain positive relationships with Medicare and Medicaid payers and governmental agencies. Obtain Medicare, Medicaid and insurance providerships for three billing companies, coordinate, analyze and summarize compliance audits and manage the Medicare Fair Hearing process. Active member of three Medicare Part B Advisory Councils. Elected Chairperson to the National Supplier Clearinghouse Advisory Council. Show less

Define, communicate and recommend targets using appropriate artillery resources to support Brigade battle plans. Manage a platoon sized element (50-60 soldiers) responsible for maintaining equipment, survivability and computer resources. • Artillery Fire Control Platoon Leader responsible to review and approve artillery fire requests• Deployed to Kosovo as a member of the General’s staff and responsible for dignitary visits• Trained over 500 soldiers on European driving standards… Show more Define, communicate and recommend targets using appropriate artillery resources to support Brigade battle plans. Manage a platoon sized element (50-60 soldiers) responsible for maintaining equipment, survivability and computer resources. • Artillery Fire Control Platoon Leader responsible to review and approve artillery fire requests• Deployed to Kosovo as a member of the General’s staff and responsible for dignitary visits• Trained over 500 soldiers on European driving standards. Awarded Army Achievement Medal• Developed Battalion call sign data base for newly installed fire control system. Awarded Army Commendation Medal • Deployed to Norway as platoon leader in support of international military winter exercises. Awarded Army Commendation Medal Show less