Thomas Ferguson Email & Phone Number

Melbourne, Vic, Au

Melbourne, Victoria, Australia

As a Zscaler Pre-Sales Engineer, I am responsible for helping our clients transform their network and application access by presenting the Zscaler cloud security solution to prospective customers, creating and delivering demonstrations of the products, gathering customer technical requirements, creating evaluation test plans with customers, and then managing the evaluation process to a successful conclusion.To accomplish this, I possess a strong desire to set the vision translating business objectives into enticing and actionable recommendations. I am a trusted advisor to our clients while aiding the customer's transformational journey.

Melbourne, Australia

The Sales Engineer is a highly valued sales role, requiring in depth experience in a broad array of technologies.I was drawn to Barracuda Networks, due to my passion for Cyber Security, and thirst for protecting businesses from the perils of the internet.In this role I am responsible for presenting Barracuda Networks’ solutions to prospective customers, creating and delivering demonstrations of the products, gathering and validating technical requirements, and making appropriate technical recommendations. As a Sales Engineer, l also respond to RFQ’s and RFP’s, while using my excellent communication skills to answer technical questions, in addition to clearly and persuasively articulating Barracuda’s mission, product and business value.The Sales engineer role with Barracuda sees me frequently shifting my approach between different personas and work methods: - working directly with customer facing opportunities, where I regularly provide technical qualification consulting, and specialist implementation assistance, often presenting to c-level decision makers - working with internal colleagues providing product feedback, development recommendations, and pre-sales assistance- working in the channel with many Australian MSPs providing training and development workshops and sales assistance for both their sales and technical staff- presenting public facing company sales webinars to many audiences

Melbourne, Australia

Providing a senior technical resource to the team and our clients, to ensure governance, design and development of technical solutions. Focusing on solution design, pre-sales, and product life cycle, I provide key vendor engagement, selection and scoping services to our clients, while also providing an important escalation point for our staff.

As Team Leader I fulfil the senior most technical position in the company, providing guidance, instruction and direction to a dynamic team of Technical Specialists.Reporting directly to the Head of Service Delivery for the company I am heavily involved in numerous aspects of the business where outstanding technical strength is required. I provide direct support to level 3, level 2 and client services engineers whilst also maintaining internal and data centre infrastructure.The company regularly calls on me to provide principal specialist technical support on major projects for our extensive client base.

Melbourne Area, Australia

- Experienced and highly regarded Senior Consultant- Technical and organisational mentor to level 1,2 and 3 consultants- Escalations resolutions specialist- Key company reference for networking and infrastructure development projects- Responsible for implementation and management of major networking and infrastructure projects

Collingwood

- Deployment of cloud hosting solutions- Implementation and management of internal systems and network security- Account management- SMB network infrastructure management- Key technical lead for project deployments- Resolve technical escalations- Mentor junior staff- Network infrastructure planning and design

Melbourne, Australia

- Preventative network and server maintenance- Network and server troubleshooting and management- Onsite SMB desktop, network and server support

Specialist remote internet service provider. Resolution of escalations and quality assurance of satellite internet and VoIP over satellite internet services.

Diploma Of Information Technology (Network Engineering), Information Technology

Victorian Certificate Of Education (Vce)

Education record

Education record