Tom Hissink

Tom Hissink Email and Phone Number

CEO @ SweetHawk | Unlocking Zendesk’s Full Potential @ SweetHawk
Tom Hissink's Location
Greater Melbourne Area, Australia, Australia
Tom Hissink's Contact Details

Tom Hissink personal email

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About Tom Hissink

I believe Zendesk can be more than just a customer support tool.It can be the foundation for seamless workflows across your entire organisation, from IT to HR to project management and beyond — if it’s set up the right way.Businesses of all sizes face similar challenges:- Manual processes- Limited flexibility- Siloed tools and dataSound familiar?These challenges make it harder for businesses to operate efficiently and grow consistently. But with the right know-how and tech stack, they’re all solvable.That’s why I love what I do as CEO of SweetHawk.We’ve built 16 powerful apps to help businesses get more out of Zendesk. From innovative startups to iconic global brands, our solutions are trusted by organisations across industries like entertainment, e-commerce, technology, and more. Whether it’s airlines, governments, or Fortune 500 companies, thousands of teams use our apps to extend Zendesk’s capabilities and streamline workflows.From automating approvals to tracking tasks to scheduling recurring processes, our apps help you maximise your Zendesk investment — enabling you to build workflows that truly work for your business.Each app is available on its own, or you can access every app we’ve ever created (plus future releases) with our Super Suite bundle — all for one low price.We’re the #1 app provider on the Zendesk Marketplace. By working closely with Zendesk’s sales & solution teams and an extensive network of global partners, we help every Zendesk customer unlock the platform’s full potential — transforming it into a powerful engine for seamless workflows and organisational efficiency.Interested in learning more?Check out the link below to explore all of our apps, or send me a message to chat further.

Tom Hissink's Current Company Details
SweetHawk

Sweethawk

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CEO @ SweetHawk | Unlocking Zendesk’s Full Potential
Tom Hissink Work Experience Details
  • Sweethawk
    Chief Executive Officer
    Sweethawk Aug 2020 - Present
    Melbourne, Vic, Au
    #1 Zendesk App Provider | Helping Businesses Unlock Zendesk’s Full Potential🌟 Driving success with SweetHawk, the Zendesk Premier Technology Partner trusted by thousands of businesses in over 40 countries.🔧 Expanding Zendesk’s capabilities with 16 intuitive, no-code apps that help customers automate approvals, manage tasks, and streamline recurring processes. Our solutions make Zendesk more powerful and flexible, empowering teams to adapt workflows effortlessly without requiring technical expertise.🤝 We partner with Zendesk and global partners to deliver innovative solutions that extend Zendesk into areas like IT, HR, and project management. Together, we ensure customers achieve maximum value from their Zendesk investment and solve complex challenges with ease.🌍 Supporting a diverse range of Zendesk customers, including startups, Fortune 500 companies, and governments, across industries like e-commerce, entertainment, and technology.💡 Building strong partnerships to help organisations create workflows that scale with their needs, driving growth and efficiency for teams worldwide.
  • Saigee.Ai
    Advisor
    Saigee.Ai Nov 2023 - Jul 2024
    Supercharging Assessment Grading with the power of AI and Automation.Work smarter - not harder, and unlock more value from your Canvas Quiz and Jupyter Notebook investment with SaiGee - the smart way to grade.
  • Drawboard
    Chief Operating Officer
    Drawboard Oct 2018 - Aug 2020
    Melbourne, Vic, Au
    Drawboard is making the paperless office happen!Drawboard is a Melbourne based software company that was borne out of the frustration of printing too many drawings and documents in the design and construction industry, and witnessing the resulting millions of dollars needlessly wasted in rework, lost productivity and version control issues.
  • Self-Employed
    Consultant
    Self-Employed May 2018 - Oct 2018
  • Beteasy
    Head Of Product
    Beteasy Feb 2017 - May 2018
    Responsible for driving the transformation of product for one of the fastest growing Companies in Australia.
  • Carsales.Com Ltd
    Group Manager, Trade Systems
    Carsales.Com Ltd Nov 2013 - Feb 2017
    Melbourne, Au
    Responsible for all B2B products and services serving car/bike/boat/truck/caravan dealers and manufacturers. Aligning the product and technology roadmaps with the corporate strategy.Our mission is to continually provide shareholder and customer value by creating and delivering world-class products that can scale globally.carsales develops world leading technology and advertising solutions that drive its businesses around the world.
  • Carsales.Com Ltd
    Senior Product Manager - Trade Group
    Carsales.Com Ltd Jan 2013 - Nov 2013
    Melbourne, Au
    Product roadmaps / delivery of B2B (dealer & OEM):● Prospect and inventory management● Advanced market analysis● Wholesale buying platform● Vehicle history reports ● OEM Business Intelligence
  • Carsales.Com Ltd
    Product Manager
    Carsales.Com Ltd Jan 2011 - Jan 2013
    Melbourne, Au
  • Reusemoose
    Co-Founder
    Reusemoose Nov 2009 - Dec 2014
    Created with the aim of making it easy for people anywhere in the world to recycle within their communities.
  • Panviva Pty Ltd
    Lead Business Analyst / Product Owner
    Panviva Pty Ltd Jan 2008 - Jan 2011
    Camberwell, Victoria, Au
    Design and delivery of all product functionality, partnering closely with the support, sales and technology teams.Including global pre and post-sales support, tender responses and vendor management.
  • Panviva Pty Ltd
    Software Engineer
    Panviva Pty Ltd Feb 2004 - Jan 2008
    Camberwell, Victoria, Au
    While part of a small development team of 6 (without any accompanying BA's or QA teams) this role included everything from initial user requirements gathering, design and development through to pre/post-sales, testing and support activities.Technologies used include: C++ (Visual Studio), HTML, CSS, Javascript, XML, SQL.
  • Panviva Pty Ltd
    Software Engineer
    Panviva Pty Ltd Aug 2002 - Jan 2003
    Camberwell, Victoria, Au
    An internship position building a report engine for SupportPoint.

Tom Hissink Skills

Product Management Strategy Management Agile Methodologies Business Analysis Start Ups Xml Business Intelligence Html E Commerce Software Development Javascript Vendor Management Requirements Analysis Project Management Sql Product Development Scrum Saas Business Strategy Css Cross Functional Team Leadership Testing Mobile Applications Mobile Devices Enterprise Software Requirements Gathering Quality Assurance Entrepreneurship User Experience Web Applications C++ Seo Visual Studio Agile Prototyping Cloud Computing It Strategy Solution Architecture Leadership Digital Transformation Digital Strategy User Research User Experience Testing Tableau Team Leadership Team Management Customer Relationship Management Business Development Marketing Strategy

Tom Hissink Education Details

  • Saxion University Of Applied Sciences
    Saxion University Of Applied Sciences
    Computer Science

Frequently Asked Questions about Tom Hissink

What company does Tom Hissink work for?

Tom Hissink works for Sweethawk

What is Tom Hissink's role at the current company?

Tom Hissink's current role is CEO @ SweetHawk | Unlocking Zendesk’s Full Potential.

What is Tom Hissink's email address?

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What is Tom Hissink's direct phone number?

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What schools did Tom Hissink attend?

Tom Hissink attended Saxion University Of Applied Sciences.

What skills is Tom Hissink known for?

Tom Hissink has skills like Product Management, Strategy, Management, Agile Methodologies, Business Analysis, Start Ups, Xml, Business Intelligence, Html, E Commerce, Software Development, Javascript.

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