Tom Hopkins Email & Phone Number

London, GB

Make. Believe. is about testing ideas in the real world and rapidly iterating to deliver value to customers. Please contact me if you'd like to discuss how we can turbo charge your innovation efforts, whether you're starting something in your back bedroom or as part of a larger company.

Costa Mesa, CA, US

• Led the product strategy, implementation, operation, risk and regulatory management of Experian’s UK £100m subscription product portfolio.
• Reversed dramatic decline in subscriptions business through devising a turnaround strategy, which included technology transformation, improved value proposition, new business model, optimised journeys and revised GTM.
• Acted as overall ECS Lead on key regulatory matters: GDPR programme, data governance and response to Consumer duty and FCA market study, ensuring compliance, mitigating risk and building strong positive interactions.
• Set up Innovation Team (20 FTE) and devised governance for in-house lean idea evaluation, allowing rapid low-cost concept evaluation.

London, England, GB

• Highest level consultant in Fluxx, a product and service innovation business.
• Delivered major data products for Barclays Retail banking, including new propositions around consumer insight, a reverse auction business and services to enable switching and saving.
• Delivered innovation strategy for Barclays data business, which encompassed both b2c and b2b.
• Wrote the Fluxx book Unthinkable (available on Amazon), a practical guide on achieving innovation in large companies.

Seattle, Washington, US

• New role to set up a product and strategy function within Fortune Cookie, a top 50 UK digital agency.
• Won and led POSSIBLE’s biggest project: Canon Project 1709, a market-leading cloud-native, online photo storage platform.
• Delivered on Microsoft Azure, having conducted a pitch against AWS.
• Delivered in 6 months in order to be announced at the industry Photokina event.
• Included native apps for Mac and PC to collect and upload photos.
• Integrated Azure identity services to enable federated and social sign in.

Round Rock, Texas, US

• Conchango was Europe’s number 1 design agency (Forrester 2006, 2007), and operated across the retail, financial services, and media and entertainment sectors. My role was to develop, sell and implement complex.
• Grew and managed team of 60 Product Mangers, Business Analysts and Designers
• Won and led Merck global strategy (largest project undertaken by EMC consulting).
• Further led key projects for Johnston Press, Microsoft, News International, Batelco, Tesco and Visa
• Won major new accounts including Virgin Media, Microsoft, Barclays Bank and T-Mobile
• Set up New York office, hired team, brought on clients

London, GB

• I built up the digital agency from nothing to a staff of 25 and clients including Coca-Cola, Microsoft and Scottish Widows
• Responsible for all aspects of technology, development, account management, design, user-experience and P&L management.

AU

Set up the digital media division that would become VCCP digital when Brass Tacks was acquired by Chime Communications plc (other names over the years have been AMD Online and Rare Digital). This was done directly with Brass Tacks Chairman, Kim Conchie.We were very lucky to win a major client (Somerfield) in the first 3 months which built the business.

AU

Started out as a staff writer, which consisted mostly of opening letters from readers. Worked my way up to being Editor of a number of titles including The Somerfield Magazine (at the time, the UKs 4th most widely read women's monthly), the RAC magazine and four business magazines for Royal Mail which won APA business magazines of the year 1999. I was.