Tom Hsu Email & Phone Number

Taipei, Taipei City, Taiwan

* Led initiatives to enable and verify third-party vendor components for the ChromeOS ecosystem, ensuring seamless integration of USB, power, and memory components.* Designed comprehensive component test plans for the ChromeOS ecosystem, guaranteeing the quality and reliability of integrated components.* Collaborated with major SOC vendors to meticulously verify component compatibility, fostering strong partnerships within the industry.* Represented Google at prestigious… Show more * Led initiatives to enable and verify third-party vendor components for the ChromeOS ecosystem, ensuring seamless integration of USB, power, and memory components.* Designed comprehensive component test plans for the ChromeOS ecosystem, guaranteeing the quality and reliability of integrated components.* Collaborated with major SOC vendors to meticulously verify component compatibility, fostering strong partnerships within the industry.* Represented Google at prestigious industry conferences, sharing insights and promoting component certification within the ChromeOS ecosystem.* Hosted impactful training sessions for partners (OEMs/ODMs/Component vendors) to empower them with the knowledge and skills necessary for component validation.* Mentored and guided junior engineers in conducting thorough component reviews, fostering their professional development and ensuring adherence to quality standards. Show less

Taiwan

* Provided expert customer debug support for Intel's USB and Type-C solutions, assisting clients globally with USB and Thunderbolt Complex Switch (TCSS) issues.* Established and maintained communication with 3rd party USB device vendors, offering support and resolving compatibility issues.* Led public events and conferences, hosting new platform USB/Type-C plug fests and presenting on USB/Type-C topics at official Intel conferences.* Played a key role in enabling new USB… Show more * Provided expert customer debug support for Intel's USB and Type-C solutions, assisting clients globally with USB and Thunderbolt Complex Switch (TCSS) issues.* Established and maintained communication with 3rd party USB device vendors, offering support and resolving compatibility issues.* Led public events and conferences, hosting new platform USB/Type-C plug fests and presenting on USB/Type-C topics at official Intel conferences.* Played a key role in enabling new USB technologies (USB 3.2 and Type-C subsystem) on future-generation platforms: (a) Relocated to Intel Israel Design Center for two months to support a new CPU power project, which was the first Intel CPU to integrate USB Type-C features. (b) Collaborated with OEMs to successfully launch the world's first project featuring Intel's integrated USB-C (TCSS) technology.* Conducted in-depth debugging of PCIe issues, general x86 issues, and Blue Screen of Death (BSOD) issues.* Served as lab manager, initiating new equipment purchase processes, managing contracted lab assistance engineers, and maintaining/calibrating existing equipment. Show less

Taiwan

* Led schematic and layout reviews to ensure design integrity and compliance with industry standards.* Spearheaded the porting and development of Linux USB and storage drivers, enhancing compatibility and performance.* Developed RTOS applications for USB 3.0 video devices, enabling real-time video streaming and processing.* Pioneered the development of RF 2.4GHz HID products, contributing to the advancement of wireless human interface devices.* Led the firmware… Show more * Led schematic and layout reviews to ensure design integrity and compliance with industry standards.* Spearheaded the porting and development of Linux USB and storage drivers, enhancing compatibility and performance.* Developed RTOS applications for USB 3.0 video devices, enabling real-time video streaming and processing.* Pioneered the development of RF 2.4GHz HID products, contributing to the advancement of wireless human interface devices.* Led the firmware development for Capsense touch products, improving user experience and interface responsiveness.* Provided critical support to manufacturing teams, ensuring smooth production processes and product quality.* Developed Windows applications for demos and testing, facilitating product evaluation and showcasing.* Provided expert support to APAC customers, resolving technical issues and ensuring customer satisfaction. Show less

Taiwan

USB product / KVM switch development.

Master'S Degree, Engineering, 3.5

Good Paper Award (2006), Computer Society of The Republic of China.

Bachelor'S Degree, Computer Engineering

Education record