Tom Hunter Email & Phone Number

Toronto, On, Ca

Pickering, On

• Provide direct administrative and IT support for three Section Managers and 20 Front Line Managers and indirect support for over 300 employees.• Review training requirements and prepare training schedule for all staff as necessary or required to ensure all achieve and maintain required qualifications. Collect and assemble all necessary information and confirm attendance of all participants.• Administer a trust account for payment of authorized expenditures, including expense accounts,… Show more • Provide direct administrative and IT support for three Section Managers and 20 Front Line Managers and indirect support for over 300 employees.• Review training requirements and prepare training schedule for all staff as necessary or required to ensure all achieve and maintain required qualifications. Collect and assemble all necessary information and confirm attendance of all participants.• Administer a trust account for payment of authorized expenditures, including expense accounts, invoices and miscellaneous expenditures.• Created Microsoft PowerApps and PowerAutomate flows to streamline work flows and approval processes resulting in over $50000 saved in man hours each year• Supplement IT help desk by providing first line support for the mechanical maintenance department – troubleshooting Windows, Office 365 and hardware issues.• Provide training for Office 365 programs such as Outlook, Teams, Excel and Word.• Create, communicate, and track actionable items for completion on a weekly basis. Show less

Pickering, On

• Product development for the Vapor North premium line of e-liquids• Developed promotional strategies to develop sales and relationships with long-term customers• Interacted with customers through e-mail and live chat via the Vapor North website and provided information and suggestions for a wide variety of products• Maintained social media presence through Facebook, Twitter and our largest sales base, Reddit, to engage and build relationships with customers• Provided business… Show more • Product development for the Vapor North premium line of e-liquids• Developed promotional strategies to develop sales and relationships with long-term customers• Interacted with customers through e-mail and live chat via the Vapor North website and provided information and suggestions for a wide variety of products• Maintained social media presence through Facebook, Twitter and our largest sales base, Reddit, to engage and build relationships with customers• Provided business management advice for increasing sales and profits while maintaining a high level of customer satisfaction which lead to over $150000 in sales over the first year of business. Show less

Toronto, Canada

• Sold digital products to small and medium sized accounts including Inside Toronto, Save, WagJag, HomeFinder and Used Toronto• Sold print media for display in Metroland Community Newspapers• Developed and implemented new targeted business strategies• Achieved personal and team sales targets• Sourced leads, prospected for new clients and obtained new business• Built new and maintained existing client relationships• Assisted in the department to ensure client expectations… Show more • Sold digital products to small and medium sized accounts including Inside Toronto, Save, WagJag, HomeFinder and Used Toronto• Sold print media for display in Metroland Community Newspapers• Developed and implemented new targeted business strategies• Achieved personal and team sales targets• Sourced leads, prospected for new clients and obtained new business• Built new and maintained existing client relationships• Assisted in the department to ensure client expectations were met and services were delivered Show less

Toronto, Canada

• Communicated legislation, procedures, and information in a confident and clear manner• Communicated Residential Tenancies Act effectively with legal professionals and law enforcement personnel• Worked in a fast paced, team oriented environment; often working on multiple projects throughout each day• Investigated and reported internal IT issues, application issues and procedural discrepancies• Addressed client concerns and questions relating to their specific files, and/or… Show more • Communicated legislation, procedures, and information in a confident and clear manner• Communicated Residential Tenancies Act effectively with legal professionals and law enforcement personnel• Worked in a fast paced, team oriented environment; often working on multiple projects throughout each day• Investigated and reported internal IT issues, application issues and procedural discrepancies• Addressed client concerns and questions relating to their specific files, and/or issues• Provided clear and concise information over the telephone, in writing and in person• Processed client applications and scheduled hearings in a timely fashion• Recorded and processed payments for applications, fines and administrative fees• Processed time sensitive data and requests to meet both internal deadlines and external (client) deadlines• Maintained a high degree of accuracy to more efficiently handle client concerns, applications and inquiries Show less

Oshawa, Ontario

• Searched for and posted new job postings for clients• Assisted clients in using supplied computers• Assisted clients in writing resumes and cover letters• Greeted and provided information to clients at the reception desk

Oshawa, Ontario

• Reviewed and edited scholarly papers• Organized and ensured consistency of references

Diploma, Small Business And Entrepreneurship

• Specialized in marketing and business administration • Received Durham Region Chairman's Award for top marks in the program • Instructed.

Bachelor'S Degree (Honours), Criminology And Justice Policy Studies

Criminology And Justice Policy Studies