Ken-Mac Metals is one of the leading distributors of aluminum, pre-painted aluminum and stainless steel sheet, strip and coil in the country, distributing products throughout the NAFTA region from eight plant locations and additional warehouse and distribution facilities across North America. In addition, they offer value-added coil and cut-to-length processing and blanking services. The company is one of the largest distributors of its kind, with one of the most respected supply chains, positioning Ken-Mac Metals as a preferred material source.After 1 year as Corporate Quality and Safety Administrative Assistant I was promoted to Branch Quality Supervisor of Ken-Mac Metals Division's Cleveland branch. I assure consistent quality of production by developing and enforcing good manufacturing practice systems, validating processes, providing documentation and managing staff. About 16 months later I was elevated to the title Branch Quality Manager.Some of my responsibilities include:-Maintaining the Quality Management System-Planning and Performing internal audits-Preparing and Presenting yearly Management Review -Managing Corrective Action Program-Reviewing and updating quality documents-Managing gage calibrations-PPAP-APQP-PFMEA-MSA-Ensuring all customer requirements are met-Updating and reporting quality metrics-Assisting with customer issues including on-site visits for troubleshooting and root cause analysis-Maintaining quality records-Overseeing customer and vendor claims-Ensuring inspections are performed per control planIn December 2015 I received my BS degree in Business Administration from the Indiana Wesleyan University.A detailed list of my accomplishments can be found on my resume.

After working at ThyssenKrupp Materials for 2 years and upon completion of my Associate of Applied Science degree, I was promoted to the Quality & Safety Administrative Assistant, reporting directly to the Manager of Corporate Quality & Safety. I was responsible for the quality and safety of the Coil Processing Group and achieve these goals through excellent communication, coordination with other departments and administrative support. I developed and improved procedures, ensuring quality, safety and efficiency. I also assisted with both vendor and customer audits and certification. Two of the certificates I have studied for and received were geared toward audits, allowing me to gain knowledge on the subject and become a go-to person in the company. I am most proud of my contribution to the design and implementation of a new claims system that increased transparency and integrated 7 branches, allowing access to important data by any quality manager in the company. A detailed list of accomplishments can be found on my resume.

I was the Quality Claims Administrator at ThyssenKrupp Materials from both 2011 through 2013 and 2007 through 2008. During my most recent employment, I obtained my Associate of Applied Science degree from Lorain County Community College. As the Quality Claims Administrator, I handled all the quality claims, entering the claims, resolving issues with defective materials, and issuing any necessary credits and debits for customers and vendors. I also analyzed and documented the reason for each claim. During my tenure, I managed up to 500 tons of defective material inventory. A detailed list of accomplishments can be found on my resume.

Alanod-Westlake Metal Industries is a full service metal source since 1976. It has earned a reputation as one of the leading metal processors in the United States. While attending college and studying for an Associate of Applied Science degree, I worked as a Tow Motor Operator. I was responsible for transporting materials to and from the slit line. Upon safe delivery, I unpacked the aluminum coil and, if necessary, cut it to the required length. I also provided general production support for the slit line. A detailed list of accomplishments can be found on my resume.

I was the Quality Claims Administrator at TK Materials from both 2011 through 2013 and from 2007 through 2008. As the Quality Claims Administrator, I handled all the quality claims, entering the claims, resolving issues with defective materials, and issuing any necessary credits and debits for customers and vendors. I also analyzed and documented the reason for each claim. During my tenure, I managed up to 500 tons of defective material inventory. A detailed list of accomplishments can be found on my resume.

Kraft Foods Group is one of the largest food and beverage companies in North America with annual revenues of more than $18 billion. I supervised 1-3 slice lines (20-60 workers) in a union environment, enforcing quotas and safety protocols. I worked closely with the mechanical department in maintaining and troubleshooting equipment.I also handled quality claims from customers and vendors and resolved all issues with defective materials. Upon resolution, I arranged customer returns, replacements or credits. KEY ACCOMPLISHMENTMaximizing both utilization and yield on slice line by working with slicer operator and mechanical dept. to determine the ideal run speed which eliminated bottlenecks. A detailed list of accomplishments can be found on my resume.