Tomisin Idowu (Mnim) Email and Phone Number

> Data collection and reporting of the performance of the bank with respect to customer onboarded on the various e-channels, as well as the value and volume of POS collections.> Assist in the onboarding of customers and also educating these customers on the use of various e-channels like Mobile App, USSD, e-Naira (customers), and Whatsapp Banking (Ziva).> Recommend, advice, and the training of merchants on the various collection solutions like NIBSS EBillsPAY, e-Naira, Point of Sale (POS).>Proven track record of driving growth, profitability, and expanding market share.>Expertise in developing and executing strategic business plans to achieve organizational objectives.>Skilled in market analysis and identifying new business opportunities.>Strong relationship-building capabilities with clients, partners, and internal teams.>Ability to create tailored financial solutions that meet client needs and goals.>Proficient in leveraging networks and partnerships to enhance business development.>Leadership in guiding and mentoring teams to foster a high-performance culture.>Passionate about delivering innovative, customer-centric solutions in a dynamic environment.

Received cash deposits and processed withdrawalsUtilized CRM effectivelyUpdated customer informationAdvised customers on products and servicesOperated Automated Teller Machine (ATM)Ensure excellent customer service delivery

Collected and recorded sales dataCompiled Excel spreadsheetsUpdated and managed informationProvided support with technical writing and editingIdentified challenges and suggested solutionsProvided information on organizational trendsConducted research on specific complaints