- Superb skills and knowledge in service performance, food & beverage merchandise knowledge, - Long-time administrative and operational professional experience in high-class catering/ gastronomy, - Professional know-how in the sector caterings, events and congresses, - Many years of experience in leading a team, - Distinctive notice of first-class quality standards in the hotel/ gastronomy sector, - Superb knowledge in economical management and guidance, - Programming MICROS POS-Systems 9700/ 8700; team player, willingness to listen, capable of criticism and open to suggestions for personal improvement, efficient claim and complaint handling, finding unusual problem-solving and improvising, balance of customer needs with operational requirements and interests, profound knowledge of Croatian mentality, the tourism there and the transport infrastructure, German, Croatian and English language: business fluent written and spokenSpecialties/ I have already been occupied in these domains:- Restaurant, banqueting (catering & events), bar/ lounge, room service, and mini bar- Food & Beverage departmental administration and operation overall- A total kitchen redo and a total restaurant redo- Assisting the preopening an opening phase of the Berlin Marriott Hotel- Launching of a new restaurant in the heart of Hamburg- Creating and implementing Standard Operating Procedures- Complaint handling and compensations- holiday home rental
Listed skills include Hotels, Banquets, Micros, Hospitality Management, and 27 others.