Tomislav Tepes, Ph.D. Email & Phone Number

Zagreb, Hr

Zagreb, Croatia

The Scientific Council for Traffic deals with topics concerning all branches of traffic in its scope of work and research domain. It studies at an interdisciplinary level the correlation among traffic, economic, environmental, and social development. Within its framework, the Council gathers scientists in sections, which cover the following relevant areas: traffic safety; traffic technique and technology; traffic ecology; traffic medicine; smart transport systems and logistics; traffic economics and traffic law; as well as international cooperation with scientific and professional traffic institutions in Europe.

Zagreb, Croatia

https://www.ccaa.hr/en/

Dubai, United Arab Emirates

Leader for IBM’s Middle East and Africa clientele in the Travel and Transportation industries, including airlines, airports, hospitality and travel providers, railroads, freight carriers and logistics providers. Drive IBM's Industry point-of-view for client Digital Transformation and change adoption. Working with client teams in business development, articulating business value by driving and accelerating production-level cloud consumption in line with customer strategy.

Dubai, United Arab Emirates

Provide experience solution design leadership in a fast-paced digital transformation agile environment. Lead multiple teams in areas of transformation adoption of customer-centric design, new cognitive capabilities, optimisation modelling, smart applications and insights-driven data transparency culture.

Dubai, Uae

Creation of Emirates PSS Platform Strategy, empowering unique superior Customer Experience and Self-Service across Customer Journey. Head of the newly formed department responsible for PSS Platform capability and maturity models creation and adoption. Business and IT organisation transformation, stakeholder management and alignment to new platform capabilities.• Digital transformation, flexible and faster partner/product integration through API Management (API Gateway)• Product and Service management, time to market and business responsiveness on the dynamic market environment with Business Process Management (BPM) and Business Rules Management (BRM)• Automated, real-time event-based situational awareness, effective customer and operative communication/notification, brand enforcement using Complex Event Processing (CEP)• Security and productivity upturn through Identity and Access Management (IDAM) and Single Sign-On (SSO)• PSS, Customer and Journey Data discovery, visualisation and data monetisation as input to Product & Service Innovation and productivity surge

Dubai, Uae

Creation of Emirates SOA Middleware Strategy - PSS domain (RES, FQT, DCS, INV, ODS).Managed group of more than 40 people providing leadership and responsible for delivery of PSS Middleware and SOA Service Catalogue Project and high availability infrastructure implementation. Effective and proactive business and IT stake holder management (various, including C-level).• Service design and development process transformation and cross IT adoption.• Service reusability delivered cost reduction in application integration.• Reduced testing time and efforts with reusable testing user stories.• Reduced time to market application delivery.• Successful implementation influenced Emirates Group level adoption.PSS Middleware and SOA Service Catalogue Project were honoured with 2014 CIO 100 Award.Award is recognition to 100 organizations and their IT figureheads that have been using technology innovatively throughout 2014 to deliver business value.

Dubai, Uae

Responsible for budget planning and utilisation monitoring, covering multiple CAPEX and OPEX cross commercial department initiatives (RES, FQT, Sale Service UI, Industry travel, EmQuest Sabre GDS). Participate in business development as primary contact for Business-IT relationship and Service Delivery Management (VP, SVP level). • Development of Business IT Strategy and Business Strategy alignment.• Creation of Budget Performance Framework to accurately showcase monthly budget utilisation and yearly forecast.• Pioneered sustainable OPEX release delivery cycle that lead to 50+ yearly promotes.• Steering Board Member – PSS and Passenger Experience projects.• Accountable for business new opportunities - feasibility study, proof of concept (POC), projects initiation and product roadmap.

Zagreb, Croatia

Responsible for strategy, development, deployment and 24x7 operational support of core airline information ecosystem empowering airline product/services and business processes (Schedule, Flight operation, Crew planning and operation, PSS, Revenue, Customer loyalty, e-commerce, distribution and Revenue Accounting).• Creation of cohesive and close integrated airline information platform as combination of internal development and external vendor technology partners.• Maximising business capability reusability across airline.• Airline representative on Star Alliance working groups.• Proactive analysis of trends in IT and Airline Business domain.• Contributor to IT infrastructure management.• Co-creation of overall IT strategy and alignment to business strategy.• Effective negotiating with foreign and domestic producers and executors of the ordered services.• Coordinating development and implementation of project and product plans.• Creating and monitoring of business plan and budget in the domain of IT department.• Stake holder management (various, including C-level) and reporting in regard to the achievement of planned objectives.

Zagreb, Croatia

Year on year +30% online channels revenue surge. Responsible for designing and implementing concept of e-commerce in Croatia Airlines, based on a strong e-Strategy which in itself contained the created SPS (Simple + Profitable + Secure) business model. My position as an e-commerce Program Manager additionally included:• Creation, development, communication and implementation of e-commerce strategy (e-Mission, e-Vision, e-Strategy).• Responsible for managing partner/vendor relationship, road map and delivery.• Definition and prioritisation of business product roadmap and delivery (initiatives in the field of Internet, telephone and mobile e-commerce).• Lead cross functional teams (sales department, revenue department, marketing department and IT department), responsible for managing and coordinating initiatives, goals and processes.• Monitoring the goal implementation of all involved departments, and reporting on implementation to the program board (EVP level).• Reporting on implementation of e-commerce projects, initiatives and KPIs, which formed an integral part of Croatia Airlines business reports.E-Commerce project was honoured with several awards, among which the most prominent are:• Amadeus e-Travel Airline Conference 2007 Award for the integration process payments over the Internet, "Large Companies"• VIDI e-Innovation Award "Silver Tesla's egg" for innovation in airline bookings and issuing e-tickets through ATMs in 2008.• VIDI e-Innovation Award "Silver Tesla's egg" for integration of bookings and issuing e-tickets through IPTV MaxTV in 2010.• Best mobile site VIDI TOP 100 in 2010.

- overseeing information systems passenger services and GDS support- developing and monitoring the implementation of IT strategy of the Croatia Airlines- analysis of trends in IT- coordinating development and implementation of project plans- making and monitoring of business plan and budget in the domain of IT department- negotiating with foreign and domestic producers and executors of the ordered services- active participation in defining, communicating and prioritizing activities and their implementation- monitoring the quality management system- coordinating and documenting the process of developing the manuals, procedures, work instructions and forms in the domain of IT department- reporting in regard to the achievement of planned objectives- suggesting appropriate action

Zagreb, Croatia

Ph.D., Information Sciences

M.Sc., Transport And Traffic Sciences

University Degree, Transport And Traffic Sciences