Medical Information Specialist
Current
Jan 2023 - Present
AeroLeads people directory · profile
Tom Joseph Email & Phone Number
Medical Information Specialist at Alcon | Escalation handing expert | L6S YB Certified
at
Alcon
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
Medical Information Specialist at Alcon | Escalation handing expert | L6S YB Certified
Location
India, India, India
Company size
Who is Tom Joseph? Overview
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Quick answer
Tom Joseph is listed as Medical Information Specialist at Alcon | Escalation handing expert | L6S YB Certified at Alcon, a company with 19247 employees, based in India, India, India. AeroLeads shows a matched LinkedIn profile for Tom Joseph.
Tom Joseph previously worked as Medical Information Specialist at Alcon and Senior Patient Safety / Complaint Handling Specialist at Alcon. Tom Joseph holds Bachelor Of Arts (B.A.), English Language And Literature, General from Madurai Kamaraj University.
Company email context
Email format at Alcon
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Alcon
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Profile bio
About Tom Joseph
o Over ten years of experience in complaint/escalation handling, providing customer support and technical support in busy environments for a variety of market fields. o An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.o Strategic-relationship/partnership-building skills -- listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes.o Good product/market knowledge to provide better results with no compromise in quality.
Current workplace
Tom Joseph's current company
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Alcon
7 roles
Tom Joseph work experience
A career timeline built from the work history available for this profile.
Senior Patient Safety / Complaint Handling Specialist
Feb 2021 - Jan 2023
Senior Insurance Operations Specialist
Nov 2018 - Feb 2021
Team Lead - Training And Quality (Contact Centre)
Feb 2017 - Jan 2018
Senior Claims Specialist
o Liaising with the claimant and advising them on any issues that arise.o Help the insurer investigate the claim to ensure it is genuine.o Working with risk analysts, brokers and underwriters.o Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and.
May 2015 - Nov 2016
Business Development Executive, Trainer
Oct 2013 - Feb 2015
Customer Service Representative, Business Partner
Tmc Bikes
o Handle customer inquiries, complaints, billing questions and payment extension/service requests. o Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. o Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs.o Managed a high-volume.
Jun 2011 - Sep 2013
Team & coworkers
Colleagues at Alcon
Other employees you can reach at alcon.com. View company contacts for 19247 employees →
TB
Teresa Burtner
Colleague at Alcon
Fort Worth, Texas, United States, United States
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ED
Ernie Dunkelberger
Colleague at Alcon
Stevens, Pennsylvania, United States, United States
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MA
Mouloud Aloui
Colleague at Alcon
Algeria, Algeria
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HK
Harish Kumar L
Colleague at Alcon
Bengaluru South, Karnataka, India, India
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AD
Alejandro Daniel Baraldi
Colleague at Alcon
Buenos Aires, Buenos Aires Province, Argentina, Argentina
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JS
Jessica Shen
Colleague at Alcon
Taipei, Taipei City, Taiwan, Taiwan, Province Of China
View →
SJ
Suman Jammi
Colleague at Alcon
Bengaluru, Karnataka, India, India
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SG
Sixto Gaspar
Colleague at Alcon
Mexico City Metropolitan Area, Mexico
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TF
Tina Freeman
Colleague at Alcon
Wayne County, West Virginia, United States, United States
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DB
Dan Billings
Colleague at Alcon
Murrieta, California, United States, United States
View →
Teresa Burtner
Colleague at Alcon
Fort Worth, Texas, United States, United States
View →
ED
Ernie Dunkelberger
Colleague at Alcon
Stevens, Pennsylvania, United States, United States
View →
MA
Mouloud Aloui
Colleague at Alcon
Algeria, Algeria
View →
HK
Harish Kumar L
Colleague at Alcon
Bengaluru South, Karnataka, India, India
View →
AD
Alejandro Daniel Baraldi
Colleague at Alcon
Buenos Aires, Buenos Aires Province, Argentina, Argentina
View →
JS
Jessica Shen
Colleague at Alcon
Taipei, Taipei City, Taiwan, Taiwan, Province Of China
View →
SJ
Suman Jammi
Colleague at Alcon
Bengaluru, Karnataka, India, India
View →
SG
Sixto Gaspar
Colleague at Alcon
Mexico City Metropolitan Area, Mexico
View →
TF
Tina Freeman
Colleague at Alcon
Wayne County, West Virginia, United States, United States
View →
DB
Dan Billings
Colleague at Alcon
Murrieta, California, United States, United States
View →
1 education record
Tom Joseph education
FAQ
Frequently asked questions about Tom Joseph
Quick answers generated from the profile data available on this page.
What company does Tom Joseph work for?
Tom Joseph works for Alcon.
What is Tom Joseph's role at Alcon?
Tom Joseph is listed as Medical Information Specialist at Alcon | Escalation handing expert | L6S YB Certified at Alcon.
Where is Tom Joseph based?
Tom Joseph is based in India, India, India while working with Alcon.
What companies has Tom Joseph worked for?
Tom Joseph has worked for Alcon, Allianz Global Corporate & Specialty (Agcs), Mettle Networks, Allianz Uk, and Manjoorans Group.
Who are Tom Joseph's colleagues at Alcon?
Tom Joseph's colleagues at Alcon include Teresa Burtner, Ernie Dunkelberger, Mouloud Aloui, Harish Kumar L, and Alejandro Daniel Baraldi.
How can I contact Tom Joseph?
You can use AeroLeads to view verified contact signals for Tom Joseph at Alcon, including work email, phone, and LinkedIn data when available.
What schools did Tom Joseph attend?
Tom Joseph holds Bachelor Of Arts (B.A.), English Language And Literature, General from Madurai Kamaraj University.
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