Tom Cholewa

Tom Cholewa Email and Phone Number

Senior Vice President - Agile Coach and Program Manager @ BNY Mellon
Ruthin, GB
Tom Cholewa's Location
Ruthin, Wales, United Kingdom, United Kingdom
Tom Cholewa's Contact Details

Tom Cholewa work email

Tom Cholewa personal email

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About Tom Cholewa

I am a proven change leader with 15 years of experience successfully delivering complex programmes and projects in customer-focused environments (financial services and not-for-profits). I am a self-aware professional who is passionate about doing the right thing and keenly understands that the key to effective change is people and uses empathy, servant leadership and a focus on relationship building to empower project teams, effectively engage stakeholders and deliver true value for customers.In my current role at Ombudsman Services I am programme manager for the flagship programme to transform the customer journey and implement a new target operating model.Previous successful assignments include end-to-end programme management of the multi-million-pound programme that delivered GDPR compliance for a large financial services organisation and project management of the transfer of over 2000 employees during the MBNA Ltd to Lloyds Bank integration programme.

Tom Cholewa's Current Company Details
BNY Mellon

Bny Mellon

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Senior Vice President - Agile Coach and Program Manager
Ruthin, GB
Website:
bny.com/pershing
Employees:
4221
Tom Cholewa Work Experience Details
  • Bny Mellon
    Senior Vice President - Agile Coach And Program Manager
    Bny Mellon
    Ruthin, Gb
  • Bny Mellon
    Senior Vice President - Agile Coach / Program Manager
    Bny Mellon Jun 2022 - Present
    Manchester, England, United Kingdom
    Agile Coach within wave 1 of the global transition to BNY Mellons new platform operating model. Ditectly responsible for the coaching of the Banking as a Service group, consisting of over 250 personnel within an agile release train.Program Manager within the Enterprise Change Office, responsible for launching the DORA (Digital Operational Resilience) Program.
  • Bny Mellon
    Project Manager
    Bny Mellon Aug 2021 - Jun 2022
    Project Manager - 5th EU Anti-Money Laundering Directive Programme
  • Ombudsman Services
    Senior Project Manager
    Ombudsman Services Dec 2019 - Aug 2021
    Daresbury
    Programme Management of the company’s flagship programme to transform the customer journey and implement a new target operating model, responsible for the programme blueprint, delivery roadmap, governance and reporting.As a Senior Project Manager my roles and responsibilities have included:• Shaping and delivering key programmes and projects on the change portfolio.• Leading the team of project managers in the change department, with responsibility for management, development and resource allocation.• Along with the Head of Change guiding senior management though the change process.• Supporting the PMO Manager with portfolio planning and project assurance.
  • Lloyds Banking Group
    Project Manager
    Lloyds Banking Group Jan 2018 - Jun 2019
    Chester, England, United Kingdom
    Project Manager on the Lloyds / MBNA Integration Programme, assigned to colleague migration.• Project managed all aspects of the transfer of 2000 employees from MBNA Limited into Lloyds Banking Group.• Transferred a third of employees ahead of the deadline, reducing risk to the wider programme.• Developed interim business processes to enable key routines to continue during the migration, mitigating any impact to customers. • Silver control room manager for the migration events.
  • Mbna
    Project Manager (Vp) - Strategic Change
    Mbna May 2013 - Dec 2017
    Chester, United Kingdom
    Assignments included:Programme Lead: GDPR - End-to-end management of the multi-million-pound programme that delivered GDPR compliance for MBNA Limited, successfully completing IT, digital and business process changes across the whole business.Project Manager: 2016 PPI Remediation Programme - Reduced operational costs by 45% by guiding several technical and operational teams to develop new technical processes to increase claim payment automation. Project Manager: Irish Card Protection Plan (CPP) Redress SchemeProject Manager: Irish PPI Regulatory ExaminationProject Manager: FCA Card Protection Plan (CPP) Scheme of Arrangement
  • Mbna
    Project Manager
    Mbna Aug 2008 - May 2013
    Chester
    Project Manager assigned to a myriad of projects over nearly 5 years, including projects focused on credit card pricing, mass mailing campaigns, portfolio divestment and operational process enhancements.
  • Mbna
    Underwriter
    Mbna Aug 2006 - Aug 2008

Tom Cholewa Education Details

Frequently Asked Questions about Tom Cholewa

What company does Tom Cholewa work for?

Tom Cholewa works for Bny Mellon

What is Tom Cholewa's role at the current company?

Tom Cholewa's current role is Senior Vice President - Agile Coach and Program Manager.

What is Tom Cholewa's email address?

Tom Cholewa's email address is to****@****ica.com

What schools did Tom Cholewa attend?

Tom Cholewa attended University Of Wales (Newi), University Of Chester.

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