Tom Jehn Email & Phone Number

Austin, TX, US

New York, NY, US

Provide Tier3 support to Tier2 and Tier1 Network Engineers.Work with management and other internal teams to ensure change and troubleshooting of global network environment including Viptela SDWAN, Routers, Switches F5, WAN circuits, Juniper, DNS.Balance the ability to provide day-to-day support and quickly respond to new issuesEngage Webex/Zoom meetings.

Irving, Texas, US

Familiar with EIGRP, BGP, Static Routing and ability to manage diverse platforms via CLI.Knowledge and experience with Cisco routers, switches, ASA, ACE,Citrix NetScalars and BigIP F5’s.Responsible for deploying Firewall requests on Cisco and Juniper platforms.Understanding of STP (PVSTP, PVSTP+), MSTP, HSRP, LACPExperience managing Cisco Data Center.

Milwaukee, WI, US

Physical audit of MDF/IDF Rooms, report variances to project lead and correct.Site survey and dissemination of project plan to team members.Review and apply configuration template scripts to core, distribution and access switches.Installation and mounting of new hardware and cabling of MDF and IDF.Worked with Project Manager and facilities operators.

Huntersville, North Carolina, US

BlackBox Network ServicesRemote Network Operations Center NOC systems managementCisco Prime infrastructure Implementation and administrationCisco Security ASA CLI and ACL Configurations.WLC CLI, GUI FlexConnect Group Configuration and implementation

Woodbridge, CA, US

Google Marketing Event.Deploy and manage a Cisco-centric hardwire and Wi-Fi network within the public space of a high traffic environment.Install and administer multiple Cisco Catalyst switches, Cisco controllers, UNIX routers and Cisco Wi-Fi access points. Manage backup network consisting of a router appliance with Apple Extreme access points.

HIPPA certified, RepTrax registeredSynchronization, inspection, asset recording, verification, asset replacement, confirmation of functionality.Responsible for multi-state, multi-site coordination, customer appointment scheduling, confirmation of equipment received, rapid Operating Room deployment.RMA and shipping, site deployment exit reporting to upper.

Round Rock, Texas, US

Dell selected project technical team lead. Worked with Dell Project manager to improve processes.Adventist Health workstation and email client migration Elevate project issues and assist with the resolution of project and cross functional issues with the project team and other management leaders.Strong communication and customer focus skills with emphasis.

Roseville, CA, US

Provide 1st contact and 2nd-tier support for network devices, services and carrier circuits.Configuration and troubleshooting skills include but not limited to TCP/IP, UDP, Frame Relay, PPP, HDLC, EIGRP,OSPF, BGP, STP, 802.1Q Trunking, Etherchannel, VPN.Proven experience with Cisco ASA's, Cisco routers and switches, Cisco Wireless Lan Controllers, Wireless.

Support of Central office and branch office routers, switches, wireless routers including installation, configuration, support and troubleshooting end-user connectivity and performance issues.Variety of Cisco routers and switches including but not limited to 2500, 2600, 1841, 860 and 1811 series wireless routers.Subcontracted to build VM Server for.

Taught Cisco CCNA Boot Camp classes. Chartered to inventory, map and redesign and optimize network; implementing WINS/DNS, removing and or filtering unused/unwanted broadcast protocols.Required to design Windows Active Directory Servers required by Microsoft allowing training/testing facilities to retain Solutions Provider status.

Contract to set-up Active Directory and Exchange servers supporting workstations and laptop clients.Installed, configured, and maintained Cisco routers and switches. Performed security/ configuration changes when company requirements required modification.

Contracted to monitor network devices and server farm consisting of 1000 Unix and NT servers.Utilized network-monitoring tools including BMC Patrol, HP Openview, NetCool.Reacted to trouble reports and error messages. Used network troubleshooting techniques and other resources (hardware/software logs etc.) to isolate and resolve service interruption.

Network Operations Center second level support.Network documentation – audited router configurations, interfaces and traced network cabling in order to produce highly detailed, multi-site multi-region network maps via linked HTML documents created with Visio diagrams, accessible via corporate intranet.Day-to-day break fix and maintenance of Cisco routers.

US

Network Engineer responsible for deployment of systems integration solutions for a variety of clients including but not limited to:Nestle Beverage Company, Bayer Corporation, Sumitomo Bank, WellsFargo, McKesson, Informix, Kaiser Permanente, General Electric Nuclear Engineering and Chevron.

Responsible for network administration, network-monitoring using tools such as SNMP, HP OpenView, HP NetMetricsAssist in detection, isolation, and correction of circuit outages affecting local and wide area networks.