Tom Jelen, Mba Email & Phone Number

Silver Spring, MD

• Responsibilities
• Act as an outsourced CIO for six professional and trade associations, providing leadership, project management oversight, and budgeting expertise in the development and implementation of digital technology strategies.
• Lead DelCor's digital workplace consulting practice area.
• Develop digital governance and strategy recommendations and plans for systems development and operations, hardware and software purchases, budget, and staffing.
• Provide support to clients in maximizing the use of digital systems.
• Conduct digital technology research.

Washington D.C. Metro Area

• Responsibilities
• Led Digital Communications Team of 14 with an annual program budget of over $2.2 million. Responsible for managing ASHA's 20+ public websites, email communications, knowledge management, user experience, social media.
• Directed projects to enhance ASHA’s digital communications and user experience, working closely with Marketing & Sales, Publications, Membership, Public Relations, and Information Systems.
• Managed formal strategy development for enterprise search, social media, web content, and ASHA’s intranet.Key Accomplishments
• Developed a lifecycle strategy for the initiation and approval of digital product lifecycle management projects.
• Managed key enterprise-wide projects from initiation to implementation, including two major e- commerce projects, two SharePoint upgrades, a complete intranet redesign, GDPR compliance, and migration to a new content.

Rockville, MD

• Key Accomplishments
• Managed ASHA’s successful foray into social media which includes a YouTube channel (over 1.4 million views), a Facebook page (over 135,000 fans), and a Twitter account (over 40,000 followers). Facebook is now the.
• Initiated and developed an ASHA blog (blog.asha.org) that now receives more traffic than ASHA’s academic journals.
• Guided the launch of a SharePoint-based collaboration site that is now used by over 60 individual volunteer boards and committees to conduct their business online.

Washington D.C. Metro Area

• Key Accomplishments
• Promoted to manage an eight-person Application Development Team.
• As part of the CITI Leadership Team, led overall company strategy and direction.
• Successfully initiated and developed a new content management system (CMS) product and deployment methodology.
• Managed project oversight for over 20 large projects, including successfully implementing e- commerce, email marketing, message board, and e-mentoring third-party solutions on budget and within client time constraints.

San Francisco Bay Area

• Key Accomplishments
• Collaborated on the original concept development and site design of TechSoup.org (a 3,000+ page dynamic website).
• Developed key partnerships with other nonprofit technology assistance organizations.
• Designed and edited a 13,000+ subscriber e-newsletter, By The Cup.

San Francisco Bay Area

• Key Accomplishments
• Completed technology assessments and plans for eight social service nonprofit organizations.
• Organized volunteer program to connect volunteers with agencies in need of technical support.
• Created an online technology resource guide for nonprofits.

Master Of Business Administration - Mba, Digital Marketing/Entrepreneurship & Innovation

Certificate, Documentary Filmmaking

Study Abroad Program (Computer Science)

Bachelor Of Science - Bs, Computer Science