Tom Jelen, Mba Email & Phone Number

Silver Spring, Md

Responsibilities• Act as an outsourced CIO for six professional and trade associations, providing leadership, project management oversight, and budgeting expertise in the development and implementation of digital technology strategies.• Lead DelCor's digital workplace consulting practice area.• Develop digital governance and strategy recommendations and plans for systems development and operations, hardware and software purchases, budget, and staffing.• Provide support to clients in maximizing the use of digital systems.• Conduct digital technology research.• Support business development.• Write articles for DelCor’s blog, present at industry conferences, and contribute to industry publications.

Washington D.C. Metro Area

Responsibilities• Led Digital Communications Team of 14 with an annual program budget of over $2.2 million. Responsible for managing ASHA's 20+ public websites, email communications, knowledge management, user experience, social media, online collaboration, and intranet.• Directed projects to enhance ASHA’s digital communications and user experience, working closely with Marketing & Sales, Publications, Membership, Public Relations, and Information Systems.• Managed formal strategy development for enterprise search, social media, web content, and ASHA’s intranet.Key Accomplishments• Developed a lifecycle strategy for the initiation and approval of digital product lifecycle management projects.• Managed key enterprise-wide projects from initiation to implementation, including two major e- commerce projects, two SharePoint upgrades, a complete intranet redesign, GDPR compliance, and migration to a new content management system.• Oversaw the multi-year redevelopment and redesign of the ASHA website (www.asha.org), with the site now receiving over 1.5 million visits and 5.8 million pageviews a month.• Successfully developed the ASHA Community, an online professional network for ASHA’s members and one of the most cited benefits of Special Interest Group affiliation.

Rockville, Md

Key Accomplishments• Managed ASHA’s successful foray into social media which includes a YouTube channel (over 1.4 million views), a Facebook page (over 135,000 fans), and a Twitter account (over 40,000 followers). Facebook is now the leading source of referral traffic for ASHA.org.• Initiated and developed an ASHA blog (blog.asha.org) that now receives more traffic than ASHA’s academic journals.• Guided the launch of a SharePoint-based collaboration site that is now used by over 60 individual volunteer boards and committees to conduct their business online.

Washington D.C. Metro Area

Key Accomplishments• Promoted to manage an eight-person Application Development Team.• As part of the CITI Leadership Team, led overall company strategy and direction.• Successfully initiated and developed a new content management system (CMS) product and deployment methodology.• Managed project oversight for over 20 large projects, including successfully implementing e- commerce, email marketing, message board, and e-mentoring third-party solutions on budget and within client time constraints.

San Francisco Bay Area

Key Accomplishments• Collaborated on the original concept development and site design of TechSoup.org (a 3,000+ page dynamic website).• Developed key partnerships with other nonprofit technology assistance organizations. • Designed and edited a 13,000+ subscriber e-newsletter, By The Cup.

San Francisco Bay Area

Key Accomplishments• Completed technology assessments and plans for eight social service nonprofit organizations.• Organized volunteer program to connect volunteers with agencies in need of technical support. • Created an online technology resource guide for nonprofits.

Master Of Business Administration - Mba, Digital Marketing/Entrepreneurship & Innovation

Certificate, Documentary Filmmaking

Study Abroad Program (Computer Science)

Bachelor Of Science - Bs, Computer Science