Tom Hanks Email & Phone Number

Midway, Ut, Us

Murrieta, California, Us

Aiding Companies rejuvenate products through design process, innovation, and integration of Artificial Intelligence.

Kirkland, Washington, Us

Duluth, Ga, Us

• Collaborated with Division Executives to communicate progress and collaborate on needed adjustments to teams.• Collaborate with PDO office to enhance PDO practices and policies resulting in process improvements for global coordination, management of cross-organization dependencies, improvements in work planning and reduction in defects and tech debt.• Train and coach teams in EMEA and INDIA to adopt correct AGILE practices resulting in improved quality of product releases, Planning and Meeting OKRs, and hitting deadlines.

• Collaborating with Clients on CRM usage and needs, able to identify gaps in product design and build. Developed improved requirements and acceptance criteria resulting in shorter implementation times and achieving 15% improvement in customer satisfaction with product.• Employee moral at 7.4/10, through coaching, realignment of roles, improved processes, and increased communication, able to raise employee job satisfaction to 8.6/10.

Minneapolis, Minnesota, Us

• Lead Product Development, Implementation, User Experience, and Quality Assurance in developing and implementing HIPAA compliant technologies within medical practices. Achieved 99.999% up time for medical practices.• Customer implementations fraught with challenges. Identified core issues and improved all related processes, quality checks, and defined outcomes to achieve 38% more efficient implementations and customer satisfaction improvement from 6.5/10 to 9.2/10.• Establish internal metrics and continuous improvement processes ensuring organizational performance meets expected OKRs and KPIs. Achieved 30% efficiency gains in problem resolution.

North Bethesda, Md, Us

• Lead cross functional team in launching Data Analytics platform (Sisense) and defining, developing, pricing, marketing and releasing new Business Intelligence products for the real estate market.• Establish high quality product releases through improved backlog management, cross functional collaboration, story writing, estimating, and QA testing criteria.• Communicate and collaborate with executive management and key stakeholders on strategic planning, cost estimations, obstacles and make recommendations to surmount obstacles.• Co-lead implementation of Scaled Agile Framework (SAFe) within organization including training, advocacy, coaching and mentoring. Completed SAFe training and rollout in 3 months. • Manage integration with 3rd parties such as analytics platform and enhanced data services.

Melville, Ny, Us

• Led efforts to strengthen product portfolio through strategic partnerships adding $4M to annual revenue in first year.• Backup and Data recovery services for over 40k providers were antiquated and and out of compliance. Revised product strategy to Hybrid solution including cloud based storage and recovery services. Reduced Disaster recovery times from 2 weeks to <2 days. Reduced data corruption to 0. brought entire service into HIPAA compliance and increase annual subscription type revenue by $2M.• Architected and led efforts to transform Mobile Application for Dental Industry leading Dentrix. Moved to real time data and interactions, Enhanced data protection and security and gave Dental Providers true mobility and flexibility.

• Lead strategic software vision and execution for custom developed SaaS solutions. • Train and mentor employees to establish leadership and accountability.• Analyze and collaborate with teams in refining AGILE methodologies to refine practices.• Ensure Products were accurate and delivered on time.• Accountable for profitability and success metrics to senior leadership team.

Chief Product Officer Certification

Political Science And Government

Bachelor Of Science - Bs, Information Technology