Tom O'Donnell Email & Phone Number

Community Pharmacist

Greater St. Louis Area

• Provided clinical information while responding to patient inquiries relative to accuracy of dispensing, adverse reaction, Drug Drug Interactions or other concerns
• Trained new hires in system processes and strengthened comfort with department tasks and procedures for smooth transition
• Medication Therapy Management experience during business need
• Responsible for handling escalated patient opportunities and going above and beyond to ensure all expectations are achieved

Florissant, MO

• Cultivated productivity and reduced waste by streamlining processes; including prescription filling, AR accounts, Inventory, and Delivery
• Reviewed and verified patient profiles and prescriptions
• Initiated unit-dose system with Medication Administration Reports for servicing multiple assisted living facilities resulting in 40% increase in prescription volume
• Oversee budgeting, scheduling, performance reviews, employee hiring and employee development
• Responsible for operational execution, facility standards, receiving, inventory control, compliance and control

Florissant, MO

• Recruited, trained and oversaw work of more than 10 interns and Pharmacy Technicians
• Secured and executed Third Party Contracts with multiple Pharmacy Benefit Managers
• Provided exceptional customer service that included additional information and education about medications, and Home Health Products resulting in 15% increase in sales
• Prescription verification and dispensing