Galileo’s approach to modern care is designed to help people, no matter their financial and medical circumstances. We have two core offerings that help us accomplish this. The first is a digital-first solution that enables people to receive comprehensive primary care through the convenience of a mobile application. Our second approach is through a service delivery model, in which we partner with Medicare and Medicaid plans to treat patients in their homes and communities. In doing so, we can increase access and quality of care while driving down cost.

Directed a high-volume clinical recruiting team for the Urgent Care, Primary Care and Enterprise businesses. Hired to evolve recruiting processes, technology, and implement metric standards to ensure a cohesive end to end process. ● Scaled Recruiting team to deliver 400% increase in staffing levels (29 to 125 clinics) by revising team structure, process improvement, and implementing workforce planning

Led the clinical and corporate recruiting team to strategically scale the primary care business. Charged with increasing the team capabilities by implementing best practices in process, sourcing, technology and workforce planning. ● Reduced time to fill 30% through streamlining processes and developing workforce plans● Improved new care center launch staffing 46% by realigning team structure and capacity plans

Direct the Talent Acquisition strategy for retail stores, restaurant, and call center divisions. Lead and develop a high-performance team of 38 recruiters and applicant support team members.● Coached Retail and Customer Care Call Center team hiring over 46,000 employees in 2018● Developed and executed national hiring day strategy leading to 10% of annual store hires in 2 days● Introduced Million Dollar Salesperson program, adding $5.3 million in sales

Diversified $11 billion, all channel, retail company with more than 480 stores and 66,000 Associates in US, CA and Europe Directs the Talent Acquisition strategy, Operations and direction for 5 diverse field divisions for 360 stores including Saks Fifth Avenue, Saks OFF 5TH, Lord & Taylor, Hudson’s Bay and Home Outfitters. Lead and developed a high performance team of 23 Recruiters, Researchers and Coordinator team members. • Assembled team from 4 different business units to align with center of excellence strategy resulting in $1.5 million payroll savings.• Developed Talent Acquisition service level agreement and recruitment standards for business partners across all business units to ensure a consistent end-to-end process. • Implemented and refined metrics to drive process improvement and standards for team. Decreased time to fill 25% in 2016 while realizing a 74% increase in staffing needs.• Redesigned cohesive seasonal hiring campaign through social media, technology and recruiting tools to hire 6,000 associates in 6 weeks.• Opened 40 Off-Price and Luxury stores on time and under budget.• Developed and promoted 8 team members.• Selected to teach Talent Acquisition practices for company-wide “high potential’ Leadership Journey program. • Led the creation of training programs to teach best in class Talent Acquisition practices and business unit orientation to support cross banner movement and development.• Continually evaluates recruitment solutions, technologies, and process improvements to drive best in class practices.Talent Acquisition Operations• Led Talent Acquisition Operations migration from 2 separate ATS systems into 1 global system.• Assessed and selected a CRM to improve and consolidate candidate database and communication. • Assisted with redesign of careers website to encompass all business units.

Managed the Talent Acquisition strategy for corporate and stores for the Off-Price business unit in the US and CA. • Recruited and opened a buying office in Toronto from the ground up to support business growth into the Canadian market. • Redesigned Talent Acquisition structure to support major new store growth without additional funding. • Reduced time to fill by 33% for team. • Drove best in class candidate experience standards to attract, engage and retain talent improving candidate and business partner surveys by 20%.

• Designed and executed this business unit’s first College Relations program. • Partnered with key HR and business stakeholders to execute strategic talent agenda and support organizational growth.

MacKenzie Associates is an Executive Search firm focused on the Retail, Grocery and Hospitality industries.