Tom Karol Email & Phone Number

Medway, Ma, Us

Franklin, Massachusetts, Us

I am retired from the corporate world and am teaching guitar, ukulele, and mandolin 2 days a week at Encore Music Academy in Franklin, MA.

Write, update, edit, and review (ISO9001) User Guides, Presentations, and Proposals focused mainly on Forensics and Biometrics.

Reston, Virginia, Us

Developed end-user Industrial Control Systems (ICS) security measurement/compliance/asset-management end-user product documentation using MSWord and Notepad, Adobe PDF, Framemaker, and RoboHelp in a Tortoise Subversion (SVN) and Agile Development (JIRA) environment. Wrote and maintained administrator guides and release notes for multiple software/hardware products through multiple release cycles. Created the guide to Industrial Defender application ports and services to meet the NERC CIP security requirements of critical infrastructure customers. Co-authored the company’s first technical publications policies and procedures to enable consistent and reliable documentation life-cycle management.

Mclean, Virginia, Us

Major projects included a Quick Reference Guide for the Individual Gunshot Detector System (IGDS) in MS Publisher and Adobe PDF, Assembly and Installation Manuals for Blast Ride Seats, Air Boat Armored Seats and Aircraft armor, a Marketing Brochure for Aircraft Armor Technology, a Maintenance Manual for Lightweight ATV Armor – all in MS Word. Collaborated on a series of mil-spec USAF Depot Repair Manuals for the Joint Precision Air Drop System (JPADS) in Adobe Framemaker.

Shelton, Ct, Us

Technical Writer working largely remotely on assigned projects for NUWC in Newport, RI and Sea Corp in Middletown, RI. Most recent project was focused on a Quality Assurance Audit for Engineering Drawings/Parts Lists for a new Early Warning Radar Unit (EWRU).

Nashville-Davidson, Tennessee, Us

Complete documentation of a multi-site wireless networking configuration and testing plan for theU.S. Navy. As sole Technical Writer for a small engineering organization, work involved creating SOVT’s, Test and Support Plans, NDA’s and Teaming Agreements, HERO Letters, Notes-To-Holder, Site Survey, Trip, and Status Reports. Also responsible for administration of DIS’ SharePoint portal and Website.

Writing and editing a wide variety of user guides, product literature, white papers, emails, newsletters, press releases, and web content clearly presenting ClearPoint Metrics’ Security Management software suite. Responsible for creating and maintaining all corporate documentation standards and procedures.

Waltham, Ma, Us

Researching, writing, editing, and publishing of Benchmark Reports and derivatives targeting both IT professionals and IT vendors. Areas of focus included Data Storage, Computer Security, and Network Management. Fostered collaborative relationships with publication partners and contributed numerous articles to external online publications. Weekly production of Web-based IT Newsletter.

Reston, Virginia, Us

Technical writing and editing of proposals and end-user documentation for a defense contractor specializing in IT. CACI partnered with GD on a major redesign of the USAF's Combat Information Transport System (CITS) intranet, including server and network component procurement, installation, and configuration. Responsibilities also included devising and documenting style and formatting procedures, naming and numbering conventions, templates, graphics importation standards, and consistent presentation guidelines.

Technical writer/editor/web content manager/documentation coordinator working on projects for a variety of clients in the areas of proposal production, Sarbanes-Oxley compliance, presentation materials for medical conferences.

Quincy, Ma, Us

Determine which new technologies will best meet current & future business needs. Evaluate and justify new systems oriented hardware and software. Publish white papers detailing research findings and product recommendations. Function as project leader/systems integrator for the specific implementation of new technologies and migrations to new systems and platforms.

Wilmington, Ma, Us

Research emerging Information Systems technologies, and identify business opportunities and/or problems which may benefit from the application of these new technologies. Create applicable technical documentation. Lead pilot efforts in these areas, and coordinate the transfer of broader scale applications of these technologies to other parts of the organization.

Wilmington, Ma, Us

Complete responsibility for installation, customization, and maintenance of IBM MVS operating system and related subsystems. Planned, executed, and documented successful Disaster Recovery project. Supervised 3-person group responsible for supporting ancillary software.

Ba, Psychology

Professional Diploma, Arranging & Composition; Guitar

Certificate, Computer Programming & Technology