Tom Kelleher Email and Phone Number
Blairstown, NJ, US
Tom Kelleher's Location
Blairstown, New Jersey, United States, United States
Tom Kelleher's Contact Details
Tom Kelleher work email
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Tom Kelleher personal email
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Tom Kelleher phone numbers
About Tom Kelleher
An architect/developer with decades of experience designing and building systems -- for enterprise and startups, for domestic and international users. Led the design, build and new product launch of numerous systems, such as ArenaCX's RFPerfect: built start-to-finish in six months, now allowing users to create complex, bespoke RFPs in hours rather than days; and to collect, score and award proposals in days rather than weeks. Consultative, collaborative style; excellent writer, presenter, listener, team player, and a conscientious manager.
Tom Kelleher's Current Company Details
Tom Kelleher Work Experience Details
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Senior DeveloperAutologue Computer Systems, Inc.Blairstown, Nj, Us
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Senior EngineerJust Right Reader Nov 2024 - PresentDallas, Tx, Us -
Owner, And Lead ConsultantTom Kelleher Consulting, Inc. Jun 1998 - PresentOwner and CEO of a tiny consultancy firm, supporting friends and colleagues from my consultancy days to help them design and build their software systems. Though this was my main gig for a few decades, it's now a puttering side project/hobby to keep my hand in coding while I focus on my Directorship role with ArenaCX. Projects since 1999 included software for healthcare, law enforcement, fisheries management, non-profit insurance, publishing...and wow, all sorts of things. My thanks to all the awesome clients over the years. -
Vp Of TechnologyArenacx Jan 2021 - Sep 2024Raleigh, North Carolina, Us• Converted legacy bespoke Python system code to AWS serverless components in six months, improving reliability and traceability, and triaging and routing thousands of support tickets daily.• Led the design, development and deployment for a new outsourcing marketplace, leveraging our "Answer Bank" of ~200 contracted BPO, technology, and consultant vendors, allowing internal, public and channel partner users to generate bespoke, complex RFPs in minutes (rather than days) -- and gather and compare responses in days (rather than weeks).• Managed and directed offshore development teams, providing direction, clarity and correction, and ensuring systems conformed to corporate vision.• Designed and built buy-flow framework apps for Zendesk, Freshdesk and Broadvoice, plus supporting infrastructure, allowing their users and clientele to add outsourcing talent to their initiatives in a few clicks.• Maintained and administrated organization infrastructure, tools, and support and training systems.Architected and drove the build of our customer- and BPO-facing business portal, with functions for billing, maintaining their marketing profile and Answer Bank responses -- the core of our outsourcing marketplace.• Designed and led the build of our Answer Bank -- a fast, extensible microservice of vendor data, making possible rapid matching of customer needs to best-suited BPOs and vendors.• Created Outsourcing Readiness Assessment (ORA), presenting and evaluated 50+ dynamic questions to potential customers, generating a readiness-score and custom report, and readying them for possible project launch.• Technologies: AWS (Lambda, RDS/Aurora, API Gateway, DynamoDB, CloudWatch, CloudFormation, Cognito, Amplify, S3, SNS, SQS, others), node.js, .NET, PostgreSQL, Vue, GitHub, and more. -
Director Of TechnologyArenacx Jan 2021 - Sep 2022Raleigh, North Carolina, Us(See VP role above)
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Lead ArchitectBrighton Cromwell Limited Jan 2019 - Oct 2020• Managed and road-mapped in-house supply chain workflow business tool, used by team to generate, track and fulfill government RFPs in a fraction of previous time. Annual revenue generated using it > $80M.• Drafted in-depth AWS cloud solution architecture for legacy monolith, providing for automation, scalability improvements, increased maintainability and future-proofing. (Project halted by COVID.)• Created the decomposition plan for monolith into AWS serverless microservices, moving from SQL Server to Postgres, ASP.NET to Vue, to support firm's strategic growth objectives.• Designed/Built ASP.NET Core microservice for requirements capture and retrieval; led rebuild of public portal in Bootstrap-Vue and .NET Core, moved same from IIS to Ubuntu/NGINX; designed and built numerous features to improve user agency and UX.• Worked directly with COO, CIO and CTO to plan all IT initiatives, timelines, to articulate technology strategy, maximize stakeholder engagement, manage risk, and maintain product road map.• Technologies: C#, AWS, SQL Server, PostgreSQL, RESTful API (design and consumption), JSON, jQuery, Bootstrap, Bootstrap-Vue, node.js, OpenAPI, Swagger, GitLab, Jira, Confluence. -
Lead ArchitectConduent Dec 2016 - Jan 2019Florham Park, New Jersey, Us• Architected key features of Azure-based system - the successor to legacy on-prem hospital administration platform used in over half of the 4000+ hospitals in the US.• Created Azure dashboards and alerts for management, for client performance and availability SLAs, based on real-time logs, telemetry and analytics.• Repaired broken build/release process for firm's key compliance product; in 2-3 weeks restored regular client deployments after a 15-month interruption.• Improved stakeholder engagement and buy-in via clickable proof-of-concept demos, wire frames, slide presentations, etc. to better communicate intended end-state and usability.• Created management tools to review source code for security-key use, to review/query exception logs, visualize data table relationships, and to alert us to sudden server-side memory drops (using Azure Analytics API). Increased management confidence in security coverage, and empowered my own leadership to manage expectations upwards.• Drafted microservices architecture to decompose key reporting system into composable parts.• Technologies: Azure, SQL Server, RESTful APIs, C#, JSON, JavaScript, XAML, MVVM, TFS, ASP.NET, WCF, Silverlight, Cache database. -
Lead Solutions ArchitectGold Shield Technologies Dec 2015 - Mar 2018Warwick, Rhode Island, Us• Designed/Delivered advanced features of firm's flagship patrol car platform, including NCIC querying, information-sharing, electronic ticketing and other collaborative features.• Created RESTful API and screens for new “Information Sharing” capability, providing historical criminal/warrant information from third-party data sources. Improved officer safety by alerting them in real-time to danger during traffic stops.• Implemented text-to-voice, query caching/retry, chat and mapping; improved "glance-ability" with keyword highlighting to shorten traffic stops and improve officer safety.• Architected, designed, built and deployed wholly new product for in-car traffic ticketing, with public-facing payment site; reduced ticketing time to 5-6 minutes, maximizing patrol time.• Technologies: .NET, C#, RabbitMQ, RESTful APIs, JWT, WPF, Entity Framework, SQL Server, ASP.NET, CSS, 3rd party integration. -
Senior Director Of Design, Digital Products - International DivisionHealthways Oct 2011 - Nov 2015Franklin, Tn, Us• Influenced leadership to create role of Product Manager for our international healthcare products, then stepped into role. Balanced needs of clients and stakeholders on three continents.• Influenced upper management to adopt behavioral economics science as a core competency; CEO enthusiastically adopted the idea and it became a cornerstone of all product and engagement designs. Advised and trained clients and colleagues on applying same to training, coaching programs, emails & letters, telephonic scripts, IVR, more.• Product-managed international web and mobile apps, incorporating mHealth technologies, behavioral science; deployed on three continents, available to over 5 million client members. Spearheaded innovative design for our RFP response to French government’s mobile app for smoking-cessation. Won project in December 2015; go-live in 2016, 1.2M user sessions by August 2017.• Evangelized behavioral economics as a core competency for International. Evangelist for incorporating behavior-change science into all products; advised and trained clients and colleagues on redesigning training, coaching programs, emails & letters, telephonic scripts, IVR, more.• Delivered pre-sales technical presentations to C-Suite members of prospective global customers from Canada, UK, Spain, Beirut, Hungary, South Korea, Kazakhstan and elsewhere. Suited delivery to technical and non-technical audiences.• Led the drive to incorporate "mHealth" products and data into our system offerings; e.g., Fitbits, Withing scales, Human API, others. Drove investigation into available 3rd party systems and offerings to evaluate efficacy and suitability to international user base.• Technologies: SQL Server, C#, ASP.NET, hybrid mobile technologies for Android/iPhone. -
Full Stack Developer/Architect, ConsultantHealthways Jan 2000 - Oct 2013Franklin, Tn, Us• Led two massive upgrades to web healthcare application. First was key to winning $100 million contract with Australia's HCF insurance. In eight months we delivered the final system; made available to 1.6 million HCF customer-users.• Led design and development of "Design For Growth" products/tools, including drag/drop team management system and quarterly reporting system to let leadership present impact to clients, justifying quarterly bonus payouts.• Designed/Coded/Added dozens of features to flagship internal patient management tool (CareLink).
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Internet Technologist And Developer, Training DepartmentPershing, Jan 1997 - Feb 1998Jersey City, New Jersey, Us• Planned/managed roll out of enterprise competency-based training and curriculum management; synced with centralized database of personnel competencies and skill gaps across firm.• Developed firm's first ever computer-based training courses.• Participated in firm's internal team to initial drive to adopt internet technologies and resources. -
Software Development Trainer & Cbt DeveloperMerrill Lynch Nov 1993 - Dec 1996New York, Ny, Us• Delivered/Managed training in UK, UAE, Argentina and other locations over year-long initiative, in support of an aggressive corporate desktop software rollout.• Trained self in Visual Basic (VB6); redesigned VB and GUI Design curriculum, replacing previous trainer and modernizing the coursework and exercises; steady high satisfaction scores from COBOL developers.• Created computer-based training branch, and training systems for self-paced IT education.• Created one of first websites in the Merrill Lynch intranet -- our departmental Course Catalog. Consulted with newly formed internet special interest group. -
Technology Trainer & Training DesignerAig, Inc. Apr 1993 - Oct 1993New York, Ny, Us• Managed training for the staff of the Parsippany, NJ and Albany, NY facilities. • Developed training materials, organized logistics, presented training, and provided follow-up consultations to ensure full knowledge transfer.• Presented training at multiple locations around the US in support of new claims processing system rollout, Summer of 1993. -
Corporate Trainer And Training DesignerMemorial Sloan-Kettering Cancer Center Jun 1991 - Mar 1993New York, Ny, Us• Created and delivered curriculum on core concepts for new management staff in Ambulatory Care. Greatly improved impact and retention over earlier approaches.• Developed and delivered all IT training for Ambulatory Care. Redesigned dreary “forms” class from mere memorization to heart-pumping, memorable relay race format. -
Video Producer / Technical WriterDigital Equipment Corporation (Usa) Jun 1986 - Jun 1991Maynard, Ma, Us• Consulted with internal business units about their communication needs, and proposed (as appropriate) video concepts that would meet their needs, timing and budget constraints. • Wrote scripts, hired actors, directed shoots, guided edits and presented final products. Video topics included high-end computer systems, fault-tolerant computer systems, printer manufacture and maintenance, expert systems, and the announcement of DEC's entry into the super-computer market - the VAX 9000.• Created manuals and other written documentation for various hardware and software products.
Tom Kelleher Skills
Software Development
Web Applications
Project Management
Microsoft Sql Server
Web Development
Management
Leadership
Enterprise Software
.net
Program Management
Sql
Asp.net
Consulting
User Interface Design
Software Project Management
Database Design
Strategic Planning
Ajax
Training
Product Management
Visual Basic
Scrum
Asp
Sdlc
Web Services
Solution Architecture
Product Development
C#
Xml
Microsoft Office
.net Framework
Business Process Improvement
Business Analysis
Healthcare Information Technology
Software Documentation
Agile Methodologies
Visual Studio
Visual C#
Html
Windows Communication Foundation
Restful Webservices
Javascript
Entity Framework
Public Speaking
Reporting Applications
Agile Application Development
Asp.net Web Api
Healthcare Technology
Cascading Style Sheets
Winforms
Tom Kelleher Education Details
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Cornell UniversityGeneral
Frequently Asked Questions about Tom Kelleher
What company does Tom Kelleher work for?
Tom Kelleher works for Autologue Computer Systems, Inc.
What is Tom Kelleher's role at the current company?
Tom Kelleher's current role is Senior Developer.
What is Tom Kelleher's email address?
Tom Kelleher's email address is ke****@****her.com
What is Tom Kelleher's direct phone number?
Tom Kelleher's direct phone number is +190844*****
What schools did Tom Kelleher attend?
Tom Kelleher attended Cornell University.
What skills is Tom Kelleher known for?
Tom Kelleher has skills like Software Development, Web Applications, Project Management, Microsoft Sql Server, Web Development, Management, Leadership, Enterprise Software, .net, Program Management, Sql, Asp.net.
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