Organized and self-motivated leader in the Hospitality industry passionate about utilizing extensive customer service experience. Significant experience and skills including in-depth fine dining experience, a Commerce degree in Hospitality and Tourism management, with a proven track record of excellent customer service relationships, strong sales revenues and marketing developments.
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Category ManagerHalpern EnterprisesToronto, On, Ca -
Sales ManagerBrix & Mortar Wine Co. Aug 2016 - PresentToronto, Canada AreaPremium wine agency in Toronto, Ontario overseeing the sales of products from 55 global producers to restaurant, hotel and private clients. Acting as an agent of the LCBO, responsibilities include the importing, sales, marketing, promotion and growth of products and brands in the Ontario market while working closely with winery partners.
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Customer RelationsTrialto Wine Group Sep 2014 - Aug 2016Toronto, Canada AreaResponsible for the sale and promotion of wine to key accounts and buyers while developing strong interpersonal relationships with restaurant accounts and private buyers. As the front line and face of the company, it is a priority to solve problems and creatively grow the sales market to maximize profitability and increase revenues while multitasking and having a high level of attention to detail. In addition, I assist in administrative sales and marketing functions such as creating internet… Show more Responsible for the sale and promotion of wine to key accounts and buyers while developing strong interpersonal relationships with restaurant accounts and private buyers. As the front line and face of the company, it is a priority to solve problems and creatively grow the sales market to maximize profitability and increase revenues while multitasking and having a high level of attention to detail. In addition, I assist in administrative sales and marketing functions such as creating internet and email sales offers, accounts receivables, private importing, and working closely with winery partners in the Toronto market. Show less -
General ManagerDown The Street Bar And Restaurant Mar 2009 - Apr 2015Stratford, OntarioOversaw daily operations from open to close including scheduling and staffing. As the manager of the 70-seat restaurant, the job required a close working relationship with the owner to ensure operating margins and inventory was kept at desirable seasonal levels while overseeing staff. In addition to training in point of sale systems, upselling, and cost reduction, a focus on menu planning and costing was a large priority while also coordinating creative restaurant events and private parties… Show more Oversaw daily operations from open to close including scheduling and staffing. As the manager of the 70-seat restaurant, the job required a close working relationship with the owner to ensure operating margins and inventory was kept at desirable seasonal levels while overseeing staff. In addition to training in point of sale systems, upselling, and cost reduction, a focus on menu planning and costing was a large priority while also coordinating creative restaurant events and private parties. Additionally dealing with customers on the front line to ensure that every request was met and satisfied. Show less
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ResearcherLecours Wolfson Sep 2013 - Sep 2014Toronto, OntarioAchieved staffing objectives by recruiting, evaluating and submitting job candidates with a high degree of confidentiality. This was accomplished by establishing requirements of clients, then building a database of qualified candidates by reaching out to applicant resources such as employment agencies, recruiters, media, Internet sites and personal connections. Additionally, the full management of internal software and database was maintained and organized to provide better client relations and… Show more Achieved staffing objectives by recruiting, evaluating and submitting job candidates with a high degree of confidentiality. This was accomplished by establishing requirements of clients, then building a database of qualified candidates by reaching out to applicant resources such as employment agencies, recruiters, media, Internet sites and personal connections. Additionally, the full management of internal software and database was maintained and organized to provide better client relations and optimize functions. Show less -
Manager/ Head BaristaSputnik Espresso Bar Aug 2009 - Dec 2012Stratford, OntarioWorked closely with owner/operator as a working manager. Responsibilities included ordering, training in point of sale systems, upselling, and cost reduction while effectively working to operate business in a successful manner.
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Food And Beverage SupervisorMercatto Restaurant Group Dec 2011 - Aug 2012Toronto, OntarioAssisted management team as a service manager overseeing staff. Collaborated in weekly management meetings and executed front line service. Expedited plates while welcoming guests and maintaining adequate service levels. Focus on restaurant profitability levels and responsible for open and close of restaurant.
Tom Kelly Education Details
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Hospitality And Tourism -
International Sommelier GuildWine Fundamentals 1
Frequently Asked Questions about Tom Kelly
What company does Tom Kelly work for?
Tom Kelly works for Halpern Enterprises
What is Tom Kelly's role at the current company?
Tom Kelly's current role is Category Manager.
What schools did Tom Kelly attend?
Tom Kelly attended Ryerson University, International Sommelier Guild.
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