Tom Krupp Email and Phone Number
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Tom Krupp personal email
Over my career, I have led a team of 150 and a $74 Million P&L, to significantly grow revenue, as well as improve margins and client satisfaction. As a VP of Professional Services in my last two roles, I transformed operations, increasing a private equity (PE) backed company's SaaS revenue 250%, from $8 Million to $20 Million, and a startup's revenue 86% from $7 Million to $13 Million. I SPECIALIZE IN:➡️ LEADERSHIP: Focused on transparency, cross-functional goal alignment and team health.➡️ TURNAROUND: Led 3 turnarounds at a Fortune 500, a middle market (PE backed) and a start-up company.➡️ GROWTH: Created high performance teams and processes that support measurable growth in last four positions➡️ OPERATIONS: Focused on creating high-performing teams, supported by the efficient and effective use of tools and processesCAREER HIGHLIGHTS INCLUDE:✅ Brought calmness and order to companies experiencing chaos with technology delivery✅ Supported 250% SaaS revenue growth from $8 to $20 Million in one year✅ Reduced project start time from 9 months to 0✅ Increased revenue at PE backed middle market Fintech company from $13 to $22 Million✅ Increased revenue at a Fintech Startup from $7 to $13 Million✅ Sold $58 Million in one year on $20 Million goal, 288% achievement ✅ Managed team of 150 people and $74 Million P&L______________________________________CONTACT ME:thomasakrupp@gmail.comEDUCATION 🎓🔹MS, Systems Management, University of Southern California (USC)🔹BS, Engineering Sciences, United States Air Force AcademyABOUT ME:Corporate Career🔹Deep expertise developing professional services teams that create strategic value🔹Delivered technologies including custom software development for digital transformation, IT infrastructure (storage, servers & networking) and Fintech SaaS solutions🔹Foundational, client-facing experience at US Air Force, Accenture and EMC. Worked with clients including Government, Fortune 500 Telecommunications, Technology, Healthcare, Energy and Financial IndustriesUS Air Force Officer🔹Program Manager for $50 Million contract to enhance the orbital dynamics software for US Government satellite programs, TS/SCI clearancePersonal🔹Raised in Ohio, lived 4 years in California, but have lived the majority of my life in Colorado🔹I enjoy hiking, snowshoeing, skiing, flyfishing and golfing
Criticalarc
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Vice President Of Operations And Client EngagementCriticalarc Nov 2024 - PresentSutherland, Nsw, Au -
Advisor 🔹Technology Professional Services & OperationsSole Proprietor Jan 2024 - Nov 2024Advisor to technology product and services companies who have challenges with service offering definition, project management, implementation/delivery, operations, team organization, financial management or contracting. -
ConsultantRcg Global Services Jul 2023 - Dec 2023Iselin, New Jersey, Us• Led a technology services company, who supports a $1 Billion product company, with a transformation of their primary offering. The project consisted of a review of the core issues, improving scope definition, project plan, requirements gathering and communication plan to control costs and improve margins. -
Vice President Of Services🔹Grew Services Revenue From $13 To $22 Million🔹Led 80 EmployeesMeridianlink Nov 2020 - Jun 2023Costa Mesa, Ca, UsAs an executive of this PE backed company, I led a transformation that resulted in significant growth and efficiency, in support of an IPO.• Led implementations resulting in SaaS revenue growth from $8 Million to $20 Million in one year• Reduced project start time from 9 months to 0 months• Grew team from 27 to 80 employees including the addition of Manager and Director roles• Created partner model to reduce risk and increase flexibility• Overhauled contracting approachMeridianLink is a Fintech SaaS provider with thousands of credit union and banking clients. -
Vice President🔹Grew Services And Product Revenue From $7 To $13 Million🔹Led 40 EmployeesAvoka 2017 - 2020Broomfield, Colorado, UsAs an Executive for the startup Avoka, I led the North American team through significant change and maturity which led to the acquisition of the company by Temenos.• Improved contracting by modernizing Statements of Work (SOWs)• Productized services to create off-the-shelf offering for clients looking for limited customization• Transformed team from software developer-only to include project managers, solution architects, business analysts and quality assurance resourcesAvoka was a Fintech SaaS / PaaS, which offered bespoke, digital transformation, account opening solutions to top 50 banks and credit unions throughout North America. -
Director Of Services Sales🔹Sold $58 Million In Services, Exceeded $20 Million Quota By 288%Vce 2015 - 2017Richardson, Texas, UsI was responsible for the sale of all services throughout 13 western US States and 4 Canadian Provinces.• Sold training, implementation, consulting and managed servicesVCE was created by the technologies of EMC (storage), Cisco (network) and VMWare (compute) to create converged cloud infrastrcuture for enterprises. -
Senior Manager Of Services Sales 🔹Led Transformation Of $120 Million SalesAvaya 2014 - 2015Morristown, New Jersey, UsTransformed the $120 million, US professional services sales motion. Partnered with Sales to prioritizefunnel and build services teams that are driven to solve customer challenges. -
Senior Practice Manager 🔹$74 Million P&L🔹Led 150 EmployeesEmc 2001 - 2014Round Rock, Texas, UsLed Professional Services team of 150 managers and technology specialists in support of a $1billionhardware, software and services organization throughout the western US.• Grew services revenue from $52 million to $74 million (42%) in two years• Expanded team from 90 to 150 employees to meet customer demand and services revenue growth• Drove 21% increase in overall team utilization to sustain services team profitability -
Consultant🔹Telecommunications Clients🔹Technology And Project ManagementAccenture 1997 - 2000Dublin 2, IeCreated technology, process and project management solutions for clients in the Telecommunications Industry. -
Military Officer 🔹 $50 Million Satellite Control Software Program ManagerUs Air Force 1991 - 1997Randolph Afb, Tx, UsProgram Manager for $50 Million contract to enhance the orbital dynamics software for US Government satellite programs, TS/SCI clearance
Tom Krupp Skills
Tom Krupp Education Details
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United States Air Force AcademyEngineering Sciences (Astronautical Engineering Track) -
University Of Southern CaliforniaSystems Management
Frequently Asked Questions about Tom Krupp
What company does Tom Krupp work for?
Tom Krupp works for Criticalarc
What is Tom Krupp's role at the current company?
Tom Krupp's current role is Client Focused Executive🔹Global Operations🔹Transformed Operations at Private Equity (PE) Backed and Startup Organizations🔹Ex Accenture, EMC/Dell, Avaya & Fintech🔹SaaS & IT Infrastructure Tech.
What is Tom Krupp's email address?
Tom Krupp's email address is kr****@****emc.com
What schools did Tom Krupp attend?
Tom Krupp attended United States Air Force Academy, University Of Southern California.
What skills is Tom Krupp known for?
Tom Krupp has skills like Professional Services, Program Management, Cloud Computing, Strategy, Data Center, Pre Sales, Leadership, Management, Pmp, Consulting, Disaster Recovery, Solution Architecture.
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