Vice President Of Operations And Client Engagement
Current
Nov 2024 - Present
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Tom Krupp Email & Phone Number
Client Focused Executive🔹Global Operations🔹Transformed Operations at Private Equity (PE) Backed and Startup Organizations🔹Ex Accenture, EMC/Dell, Avaya & Fintech🔹SaaS & IT Infrastructure Tech
at
CriticalArc
1 work email found
@emc.com
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Current company
Role
Client Focused Executive🔹Global Operations🔹Transformed Operations at Private Equity (PE) Backed and Startup Organizations🔹Ex Accenture, EMC/Dell, Avaya & Fintech🔹SaaS & IT Infrastructure Tech
Location
Denver Metropolitan Area, United States, United States
Who is Tom Krupp? Overview
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Tom Krupp is listed as Client Focused Executive🔹Global Operations🔹Transformed Operations at Private Equity (PE) Backed and Startup Organizations🔹Ex Accenture, EMC/Dell, Avaya & Fintech🔹SaaS & IT Infrastructure Tech at CriticalArc, based in Denver Metropolitan Area, United States, United States. AeroLeads shows a work email signal at emc.com and a matched LinkedIn profile for Tom Krupp.
Tom Krupp previously worked as Vice President of Operations and Client Engagement at Criticalarc and Advisor 🔹Technology Professional Services & Operations at Sole Proprietor. Tom Krupp holds Bs, Engineering Sciences (Astronautical Engineering Track) from United States Air Force Academy.
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*@emc.com
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Profile bio
About Tom Krupp
Over my career, I have led a team of 150 and a $74 Million P&L, to significantly grow revenue, as well as improve margins and client satisfaction. As a VP of Professional Services in my last two roles, I transformed operations, increasing a private equity (PE) backed company's SaaS revenue 250%, from $8 Million to $20 Million, and a startup's revenue 86% from $7 Million to $13 Million. I SPECIALIZE IN:➡️ LEADERSHIP: Focused on transparency, cross-functional goal alignment and team health.➡️ TURNAROUND: Led 3 turnarounds at a Fortune 500, a middle market (PE backed) and a start-up company.➡️ GROWTH: Created high performance teams and processes that support measurable growth in last four positions➡️ OPERATIONS: Focused on creating high-performing teams, supported by the efficient and effective use of tools and processesCAREER HIGHLIGHTS INCLUDE:✅ Brought calmness and order to companies experiencing chaos with technology delivery✅ Supported 250% SaaS revenue growth from $8 to $20 Million in one year✅ Reduced project start time from 9 months to 0✅ Increased revenue at PE backed middle market Fintech company from $13 to $22 Million✅ Increased revenue at a Fintech Startup from $7 to $13 Million✅ Sold $58 Million in one year on $20 Million goal, 288% achievement ✅ Managed team of 150 people and $74 Million P&L______________________________________CONTACT ME:thomasakrupp@gmail.comEDUCATION 🎓🔹MS, Systems Management, University of Southern California (USC)🔹BS, Engineering Sciences, United States Air Force AcademyABOUT ME:Corporate Career🔹Deep expertise developing professional services teams that create strategic value🔹Delivered technologies including custom software development for digital transformation, IT infrastructure (storage, servers & networking) and Fintech SaaS solutions🔹Foundational, client-facing experience at US Air Force, Accenture and EMC. Worked with clients including Government, Fortune 500 Telecommunications, Technology, Healthcare, Energy and Financial IndustriesUS Air Force Officer🔹Program Manager for $50 Million contract to enhance the orbital dynamics software for US Government satellite programs, TS/SCI clearancePersonal🔹Raised in Ohio, lived 4 years in California, but have lived the majority of my life in Colorado🔹I enjoy hiking, snowshoeing, skiing, flyfishing and golfing
Listed skills include Professional Services, Program Management, Cloud Computing, Strategy, and 20 others.
Current workplace
Tom Krupp's current company
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10 roles · 35 years
Tom Krupp work experience
A career timeline built from the work history available for this profile.
Advisor 🔹Technology Professional Services & Operations
Advisor to technology product and services companies who have challenges with service offering definition, project management, implementation/delivery, operations, team organization, financial management or contracting.
Jan 2024 - Nov 2024
Consultant
- Led a technology services company, who supports a $1 Billion product company, with a transformation of their primary offering. The project consisted of a review of the core issues, improving scope definition, project.
Jul 2023 - Dec 2023
Vice President Of Services🔹Grew Services Revenue From $13 To $22 Million🔹Led 80 Employees
- As an executive of this PE backed company, I led a transformation that resulted in significant growth and efficiency, in support of an IPO.
- Led implementations resulting in SaaS revenue growth from $8 Million to $20 Million in one year
- Reduced project start time from 9 months to 0 months
- Grew team from 27 to 80 employees including the addition of Manager and Director roles
- Created partner model to reduce risk and increase flexibility
- Overhauled contracting approachMeridianLink is a Fintech SaaS provider with thousands of credit union and banking clients.
Nov 2020 - Jun 2023
Vice President🔹Grew Services And Product Revenue From $7 To $13 Million🔹Led 40 Employees
- As an Executive for the startup Avoka, I led the North American team through significant change and maturity which led to the acquisition of the company by Temenos.
- Improved contracting by modernizing Statements of Work (SOWs)
- Productized services to create off-the-shelf offering for clients looking for limited customization
- Transformed team from software developer-only to include project managers, solution architects, business analysts and quality assurance resourcesAvoka was a Fintech SaaS / PaaS, which offered bespoke, digital.
2017 - 2020
~3 yrs
Director Of Services Sales🔹Sold $58 Million In Services, Exceeded $20 Million Quota By 288%
- I was responsible for the sale of all services throughout 13 western US States and 4 Canadian Provinces.
- Sold training, implementation, consulting and managed servicesVCE was created by the technologies of EMC (storage), Cisco (network) and VMWare (compute) to create converged cloud infrastrcuture for enterprises.
2015 - 2017
~2 yrs
Senior Manager Of Services Sales 🔹Led Transformation Of $120 Million Sales
Transformed the $120 million, US professional services sales motion. Partnered with Sales to prioritizefunnel and build services teams that are driven to solve customer challenges.
2014 - 2015
~1 yr
Senior Practice Manager 🔹$74 Million P&L🔹Led 150 Employees
- Led Professional Services team of 150 managers and technology specialists in support of a $1billionhardware, software and services organization throughout the western US.
- Grew services revenue from $52 million to $74 million (42%) in two years
- Expanded team from 90 to 150 employees to meet customer demand and services revenue growth
- Drove 21% increase in overall team utilization to sustain services team profitability
2001 - 2014
~13 yrs
Consultant🔹Telecommunications Clients🔹Technology And Project Management
Created technology, process and project management solutions for clients in the Telecommunications Industry.
1997 - 2000
~3 yrs
Military Officer 🔹 $50 Million Satellite Control Software Program Manager
Program Manager for $50 Million contract to enhance the orbital dynamics software for US Government satellite programs, TS/SCI clearance
1991 - 1997
~6 yrs
2 education records
Tom Krupp education
Bs, Engineering Sciences (Astronautical Engineering Track)
United States Air Force Academy
Ms, Systems Management
University Of Southern California
FAQ
Frequently asked questions about Tom Krupp
Quick answers generated from the profile data available on this page.
What company does Tom Krupp work for?
Tom Krupp works for CriticalArc.
What is Tom Krupp's role at CriticalArc?
Tom Krupp is listed as Client Focused Executive🔹Global Operations🔹Transformed Operations at Private Equity (PE) Backed and Startup Organizations🔹Ex Accenture, EMC/Dell, Avaya & Fintech🔹SaaS & IT Infrastructure Tech at CriticalArc.
What is Tom Krupp's email address?
AeroLeads has found 1 work email signal at @emc.com for Tom Krupp at CriticalArc.
Where is Tom Krupp based?
Tom Krupp is based in Denver Metropolitan Area, United States, United States while working with CriticalArc.
What companies has Tom Krupp worked for?
Tom Krupp has worked for Criticalarc, Sole Proprietor, Rcg Global Services, Meridianlink, and Avoka.
How can I contact Tom Krupp?
You can use AeroLeads to view verified contact signals for Tom Krupp at CriticalArc, including work email, phone, and LinkedIn data when available.
What schools did Tom Krupp attend?
Tom Krupp holds Bs, Engineering Sciences (Astronautical Engineering Track) from United States Air Force Academy.
What skills is Tom Krupp known for?
Tom Krupp is listed with skills including Professional Services, Program Management, Cloud Computing, Strategy, Data Center, Pre Sales, Leadership, and Management.
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