Tom Laplante (Lee)

Tom Laplante (Lee) Email and Phone Number

Managing Partner @ Star Support
Houston, TX, US
Tom Laplante (Lee)'s Location
Houston, Texas, United States, United States
Tom Laplante (Lee)'s Contact Details
About Tom Laplante (Lee)

Technology business driver able to leverage data to identify market opportunities, build expert teams and develop innovative systems to capture growth and scale the enterprise to exceed aggressive revenue targets.My strengths are in strategic planning and execution, digital transformations, business technology management, IT alignment, BPO and offshoring both IT and business functions, implementing cloud solutions and enabling mobile enterprise solutions. My passion is big data analytics and especially predictive analytics to enable businesses to better serve customers and identify specific areas of operational improvements that increase profitability. I have a history of collaborating with Marketing, Finance and Operations to drive major company transformations in the travel, entertainment, hospitality, casino, gaming and financial services industries. I enjoy capitalizing on unique individual and organizational competencies to build world-class teams that fuel significant revenue growth and attain market leadership by building scaleable platforms and processes.I possess a solid technical background combined with sales and marketing experiences to truly understand all aspects of serving customers to drive revenues and profits.tom@starsupportinc.comStrategic and Business Planning • Big Data Analytics • Scaleable Platforms • Predictive Analytics • Process Improvements & Best Practices • Rapid Deployments • Digital Transformation and Innovation • Application Development • Contract Negotiations & Management • Continuous Improvement • Data Center Management • Cost Containment • Large Scale Change Management

Tom Laplante (Lee)'s Current Company Details
Star Support

Star Support

View
Managing Partner
Houston, TX, US
Employees:
1
Tom Laplante (Lee) Work Experience Details
  • Star Support
    Managing Partner
    Star Support
    Houston, Tx, Us
  • Robotlab Inc.
    Las Vegas Branch Partner
    Robotlab Inc.
    Houston, Tx, Us
  • Robotlab Inc.
    Las Vegas Branch Partner
    Robotlab Inc. Jun 2024 - Present
    Southlake , Texas, Us
    RobotLab.com is the worlds largest and most experienced implementer of robotic solutions. Las Vegas Robotics, LLC will be implementing robotic solutions to the hospitality, cleaning, education, restaurant, entertainment and office industries throughout the Las Vegas market.
  • Star Support
    Managing Partner
    Star Support Feb 2015 - Present
    Provide fractional and interim CIO/CTO/COO/CDO/CSO services to companies of various sizes.• Interim CIO/CTO for rapidly growing Healthcare service provider.• Board of Advisors member for an online gaming startup company. Developed data analytics strategy, digital marketing plan, and road-map to segment customers by demographics.• Interim CDO (Chief Digital Officer) for an e-sports company.• Fractional COO and Chief Strategy Officer for a west Texas golf entertainment company• Temp CIO for a crowd sourcing real estate portal to provide 1031 exchanges with $1B+ in listings.• Board of Advisors for Dor Technologies a retail foot traffic counter solution.
  • Inspire.World
    Chief Strategy Officer
    Inspire.World Jun 2020 - Dec 2021
    Inspire.world offers a revolutionary new way to fundraise combining online retail, mobile marketing and advertising used to raise money virtually for Non-profits, Schools, Teams and Churches requiring NO COST and almost NO WORK. Our unique white label model integrates web-based fundraising with mobile-based within our fundraising hub to generate multiple ongoing revenue streams virtually for these worthwhile causes.Organizations remain transfixed in the physical world and are desperate for a digital fundraising solution for a web and mobile dominated world. We’ve created a fundraising hub model for these organizations which will make much more money, much quicker and with the ease of digital and social media messaging to their existing networks.
  • Topgolf
    Cio
    Topgolf Apr 2012 - Feb 2015
    Dallas, Texas, Us
    Recruited to fix technology platform and create processes to enable growth from $38M to $400M in revenue within 3 years. Built Corporate and Site technology teams to implement all technologies. • Enabled a $1.2M revenue-per-site increase by reducing site build times 3 weeks, resulting in more first-year business for new locations. Introduced standard processes and methodologies.• Facilitated $350,000 in added revenues per new site by introducing eCommerce capabilities to drive pre-opening membership and retail item sales.• Slashed conference call costs from $250,000 to $5000 (98%) by switching to VoIP.• Contributed to a $Multi-million marketing deal with major global network provider.• Selected to participate in presentations to prospective investors regarding expansion into China, India, Japan, South Korea, and Australia.• Negotiated a 25% reduction in pricing for an enterprise labor scheduling system that enabled a 10% decrease in labor costs.• Increased profit margins 15% for all TopGolf locations by developing standard operating procedures and reporting on all aspects of site operations. Conducted site visits to train and review SOP’s with GM’s.
  • Star Support Inc
    Svp Service Delivery, Account Management
    Star Support Inc Oct 2009 - Apr 2012
    Led technology and management consulting for large companies. Managed solution development, project management, customer relations, proposal design, budgets, and more.• Improved customer satisfaction 13% for a client by leading a data mining and predictive analytics project that identified customer satisfaction levels for a manufacturing firm.• Directed the construction of 3 Sports Book locations in Las Vegas simultaneously. Reduced build costs 15% by negotiating lower pricing with vendors.• Delivered $3.9M in savings for Charles Schwab by recommending a BI reporting tool.
  • Harrah'S Entertainment
    Director It
    Harrah'S Entertainment May 2006 - Oct 2009
    Las Vegas, Nv, Us
    Served in a BU-CIO role, working with CFO and executive team. Established PMO to deliver projects on-time and on-budget. Led the Innovation and New Technology Group. Negotiated software and vendor contracts. • Reengineered the IT governance model and implemented an IT Steering Committee.• Negotiated an $8M savings for a Time & Attendance software solution at Harrah’s Entertainment.• Saved $12M by negotiating a long-term, $25M deal for outsourcing fixed assets and A/P functions.• Delivered annual savings of $12.5M by leading a project to consolidate HR functions for 49 casinos and also Finance functions for 49 casinos.
  • Mentor Management Group
    Sr Partner
    Mentor Management Group Jun 2002 - May 2006
    Managed the design and delivery of projects for clients of this boutique business and technology consulting firm. Clients included NCR, Worldspan, Cingular, and AVNET. Led project life cycles and teams.• Reduced order to payment times 75% for NCR Global Customer Services by simplifying maintenance service offerings and delivering new sales and marketing strategy recommendations.• Saved Worldspan $500,000 per year in disaster recovery costs by leading a DR review that reduced recovery time from 3 to 1 days.• Delivered $1.5M in annual savings for AVNET by recommending outsourcing of network operations.
  • Csc Consulting
    Principal - It Strategy
    Csc Consulting 1998 - 2002
    Global, Us
    Sales, account management, project management, and solution development. Supervised up to 15 project managers and as many as 200 indirect reports. Administered project budgets up to $55M.• Led the consolidation of 3 data centers, saving $3.5M for Unilever. Developed the methodology and reduced 3,000 servers to 500 through virtualization. • Raised Ameritrade’s Keynote ranking from 19th to 7th in 3 months through data center improvements.• Saved $500,000 in development costs each for Hyatt, Cendant, Holiday Inn, Hilton, Starwood, and Marriott by developing a new business model to manage how they wrote APIs for online travel agents. • Sold a $5M PeopleSoft solution to a manufacturing firm and completed the project 66% ahead of time.
  • Holiday Inn Worldwide
    Director Data Center Services
    Holiday Inn Worldwide Jun 1991 - Jun 1994
    Amsterdam, Nl
    Built and relocated this data center from Memphis to Atlanta. Managed the technical and operational groups to run this 24X7 facility.
  • Brown-Forman
    Director It
    Brown-Forman 1988 - 1991
    Louisville, Ky, Us
    Managed all technology and data center functions for this top tier beverage company.

Tom Laplante (Lee) Skills

Vendor Management Leadership Strategy It Strategy Program Management Enterprise Software Strategic Planning Project Management Cross Functional Team Leadership Cloud Computing Outsourcing Team Building Consulting Change Management Analytics Business Intelligence Sales Enterprise Architecture Account Management Strategic Partnerships It Management Business Process Improvement Information Technology Contract Negotiation Product Management Management Consulting Business Process Marketing Social Media Marketing Mobile Applications Professional Services Executive Management Service Delivery Project Portfolio Management Brand Development

Tom Laplante (Lee) Education Details

  • The University Of Georgia
    The University Of Georgia
    Computer Science

Frequently Asked Questions about Tom Laplante (Lee)

What company does Tom Laplante (Lee) work for?

Tom Laplante (Lee) works for Star Support

What is Tom Laplante (Lee)'s role at the current company?

Tom Laplante (Lee)'s current role is Managing Partner.

What is Tom Laplante (Lee)'s email address?

Tom Laplante (Lee)'s email address is to****@****ail.com

What is Tom Laplante (Lee)'s direct phone number?

Tom Laplante (Lee)'s direct phone number is +121434*****

What schools did Tom Laplante (Lee) attend?

Tom Laplante (Lee) attended The University Of Georgia.

What are some of Tom Laplante (Lee)'s interests?

Tom Laplante (Lee) has interest in Health, Golf, Social Services, Coaching Youth Sports.

What skills is Tom Laplante (Lee) known for?

Tom Laplante (Lee) has skills like Vendor Management, Leadership, Strategy, It Strategy, Program Management, Enterprise Software, Strategic Planning, Project Management, Cross Functional Team Leadership, Cloud Computing, Outsourcing, Team Building.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.