An independent Building Surveyor & RICS Registered Valuer with an interest in building surveying, conservation and sustainability catering for clients across Worcestershire, Gloucestershire, Oxfordshire and the Cotswolds.I specialise in residential and commercial properties, both historic and modern, traditional and some non-traditional constructions and I like helping people.

Working for a busy independent Chartered Surveying practice and offering professional building surveys, homebuyer reports and private Red Book valuations service.My area of expertise and experience covers modern and historic, listed and non-listed buildings, traditional and non-traditional constructions across Worcestershire, Gloucestershire, Warwickshire, Oxfordshire and Wiltshire.

Working for one of the most respected independent practice of Chartered Surveyors founded in 1992. Offering professional building surveys and valuation services making sure you purchase an asset, not a liability and pay the right money for it.My area of expertise and experience covers the following areas:--> Level 2 (HomeBuyer Surveys) & Level 3 (Building Surveys)--> Secured Lending Valuations of all residential properties types including HMO valuations--> Red Book… Show more Working for one of the most respected independent practice of Chartered Surveyors founded in 1992. Offering professional building surveys and valuation services making sure you purchase an asset, not a liability and pay the right money for it.My area of expertise and experience covers the following areas:--> Level 2 (HomeBuyer Surveys) & Level 3 (Building Surveys)--> Secured Lending Valuations of all residential properties types including HMO valuations--> Red Book Valuations (i.e.: valuations for Housing Associations or Help To Buy)I have experience surveying the following types of residential property:--> traditional and non-traditional buildings--> framed structures and modern methods of constructions (MMCs)--> new builds and historic listed buildingsMy area of local knowledge and experience stretches from idyllic isolated rural locations of the Cotswolds to sophisticated and complex urban streets of Birmingham. Show less

PROPEGO has been established as a Personal Agent service. My ambition was to reinvent Estate Agency and to bring back a good name to it by combining local knowledge and values of high street agents with the use of modern technology being driven by customers’ satisfaction, performance and results. The same values I have been upholding my whole life. I also worked on a consultancy basis with other Estate Agents and businesses in areas such as performance, training/coaching, processes and… Show more PROPEGO has been established as a Personal Agent service. My ambition was to reinvent Estate Agency and to bring back a good name to it by combining local knowledge and values of high street agents with the use of modern technology being driven by customers’ satisfaction, performance and results. The same values I have been upholding my whole life. I also worked on a consultancy basis with other Estate Agents and businesses in areas such as performance, training/coaching, processes and compliance or by offering white-label service solutions. I am your #PersonalAgentEngland Show less

Main responsibilities included:--> Business Development--> People and Performance Management--> Writing and Implementing Company's Procedures--> Providing Training--> Compliance Management--> Financial Control--> MarketingI was heading the lettings department for the local independent market leader with full accountability for results and people whilst advancing the service standards and abiding by the industry code of practice and statutory… Show more Main responsibilities included:--> Business Development--> People and Performance Management--> Writing and Implementing Company's Procedures--> Providing Training--> Compliance Management--> Financial Control--> MarketingI was heading the lettings department for the local independent market leader with full accountability for results and people whilst advancing the service standards and abiding by the industry code of practice and statutory legislation.I have built the whole lettings department from scratch and grew property management portfolio tripling the turnover. I was responsible for training and getting the best out of my team for which we have been rewarded the Best Lettings Agency in the Midlands and two of my Negotiators have been recognised and shortlisted out of 500 in the whole country. One of them won the Best Lettings Negotiator award. As a proud Fellow member of ARLA myself, we have joined the association and I was also responsible for accounts and audits. Show less

--> Managed a portfolio of over 150 residential properties (Housing / Non-Housing Act tenancies and HMOs)--> Dealt with maintenance & repairs--> Provided exceptional customer service to Landlords and Tenants--> Credit checked & referenced prospective Tenants--> Involved with: --> Client Interface --> Credit Control --> Tenancy Variations--> Processed renewals and served legal notices--> Managed compliance (with… Show more --> Managed a portfolio of over 150 residential properties (Housing / Non-Housing Act tenancies and HMOs)--> Dealt with maintenance & repairs--> Provided exceptional customer service to Landlords and Tenants--> Credit checked & referenced prospective Tenants--> Involved with: --> Client Interface --> Credit Control --> Tenancy Variations--> Processed renewals and served legal notices--> Managed compliance (with relevant land law legislation and processes involving: EPCs, gas safety certificates, deposits, tenancy agreements and other contractually binding documents)--> Provided training to employees--> Assisted with writing company's proceduresI have started as a Customer Consultant where I had to use my sales skills to be able to bring brand new business to the Company. I had always achieved and often exceeded my targets. As a Team Leader I had to prove exceptional organisational and interpersonal skills managing and training a team of 5 and delivering outstanding KPI's.I have learned how Lettings Agency operates and I built up my knowledge in areas like telephone techniques, sales and negotiation, property law, problem solving, leadership, office management, performance management and DPA, FCA, HASAWA compliance.I completed final Level 4 Award in Residential Lettings and Property Management in May 2014. As part of this course I have passed Level 4 Advanced Office Management unit proving my knowledge in areas like analysing and improving finance performance, budgeting, management of conflicts and complaints, recruitment and employment, HR, Equality Act compliance and performance management. Show less

--> Provided advice and guidance to investors--> Prepared markets analysis for key customers--> Diversified and managed risk on the domestic market--> Prepared and delivered training about investing and stock markets to external customers--> Developed relationship building and communication skills. --> Identified customer requirements.--> Developed presentation skills.--> Successfully handled customer concerns and objections--> Acted as… Show more --> Provided advice and guidance to investors--> Prepared markets analysis for key customers--> Diversified and managed risk on the domestic market--> Prepared and delivered training about investing and stock markets to external customers--> Developed relationship building and communication skills. --> Identified customer requirements.--> Developed presentation skills.--> Successfully handled customer concerns and objections--> Acted as an ambassador for Beskidzki Dom Maklerski S.A. I was responsible for organising promotional events and training for the Company’s prospective clients nationwide. My work involved understanding customer requirements, presenting the entire BDM’s range of services, acquiring new clients and preparing the market analysis.I am also an active financial markets trader since 2006. Show less

--> Designed and implemented office policies--> Established standards and procedures--> Organized office operations and procedures, including ISO 9001 standards--> Worked unsupervised --> Prepared timesheets--> Controlled correspondences--> Liaised with other departments, organizations and groups including President of the City Council and County Court--> Maintained office equipment--> Ensured protection and security of files and… Show more --> Designed and implemented office policies--> Established standards and procedures--> Organized office operations and procedures, including ISO 9001 standards--> Worked unsupervised --> Prepared timesheets--> Controlled correspondences--> Liaised with other departments, organizations and groups including President of the City Council and County Court--> Maintained office equipment--> Ensured protection and security of files and records--> Ensured effective transfer of files and records--> Transferred and disposed of records according to retention schedules and policies--> Ensured personnel information correctness on files and managed their security--> Checked stock to determine inventory levels--> Anticipated needed supplies--> Submitted claims & took care of all law cases--> General office administration including copying, typing & audio-typing.--> Human Resources Management including maintaining attendance lists, holidays, sick-leaves--> Prepared legal opinions and contracts under solicitors supervisionI have started as an apprentice in the Education Department but as a Law Student, I have been offered to complete my apprenticeship in the Law Department. Upon its completion, I have been offered a full-time position in a capacity of an Office Manager. Show less