• Created and implemented company-wide standard operating procedures to improve efficiency and reduce operating expenses in startup environment.• Built the structure, policies and procedures of Customer Success Team, including onboarding practices, policies regarding pipeline management, deliverables checklists and pre-close processes.• Served as an individual contributor/end-to-end recruiter from sourcing to hire• Built and managed company’s offshore recruiting team• Managed the financial accounts in Xero and prepared budget for the company• Prepared and negotiated clear and concise client contracts• Served as payroll and benefits administrator.• Advised in legal matters relating to clients, operations and employees• Handled all client invoicing

• Served as lead counsel in motion hearings• Represented clients in complex mediations• Conducted depositions of adverse witnesses in personal injury, commercial and Section 1983 cases• Served as second chair in trials; prepared pre-trial briefs, jury demands and motions in limine• Represented municipalities as lead counsel in various tort and Section 1983 cases• Prepared dispositive and discovery motions in personal injury and commercial litigation; motion papers included witness affidavits, attorney affirmations, legal briefs and a notice of motion• Interviewed candidates for junior associate positions.

• Analyzed complex coverage issues that arise out of commercial general liability policies• Prepared dispositive and procedural motions in medical malpractice and commercial litigation• Prepared pleadings, discovery demands and responses in toxic tort and medical malpractice litigation• Served as second chair in complex, multi-billion-dollar insurance mediation; prepared mediation statements and exhibits• Interviewed candidates for junior associate positions.

I started as an intake Coordinator in and transitioned to a case worker after a year.Responsibilities included development and maintenance of Individualized Service Plans for individuals with developmental disabilities. Completed intensive state mandated training and education regarding the nature and treatment/management of various developmental disabilities, behavior management, and health care needs.Developed a thorough understanding of developmental disabilities and the challenges faced by families with a developmentally disabled individual. I served as an advocate for individuals to receive benefits and services to improve their quality of life.