Tomas Linhart

Tomas Linhart Email and Phone Number

Head of Operations @ Inbank
harju, hiiumaa, estonia
Tomas Linhart's Location
Prague Metropolitan Area, Czech Republic
Tomas Linhart's Contact Details

Tomas Linhart personal email

n/a
About Tomas Linhart

As a driven and ambitious professional, I bring a proactive and responsible approach to every challenge I undertake. With a strong background in customer service, credit collections, and both project and process management, I excel in optimizing workflows and driving results. Currently, I lead an operations team at a fintech bank, where I focus on streamlining processes and enhancing operational efficiency to support our business growth.

Tomas Linhart's Current Company Details
Inbank

Inbank

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Head of Operations
harju, hiiumaa, estonia
Website:
inbank.ee
Employees:
131
Tomas Linhart Work Experience Details
  • Inbank
    Head Of Operations
    Inbank Jan 2022 - Present
    Prague, Czechia
    Lead of customer service, debt collections, partner support and sales support units. OPS budget, KPI, reports.Training, quality assurance, people development, hiring.Design of processes and policies. Local product management, solution analysis, implementation overseeing, UAT. Product management.Loan application review. Billing, receivables, documentation management.
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  • Self Employed
    Project And Process Manager
    Self Employed Mar 2020 - Dec 2021
    Hlavní Město Praha, Česká Republika
    1) ING Bank - end-to-end debt collections of secured loans. Design of the process, coordination of involved parties, communication to top management2) Aures Holding - project management; focus on customer satisfaction and retention increase; online financing; e-mobility (EV)
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  • International Personal Finance Plc
    Project Manager
    International Personal Finance Plc Jun 2019 - Feb 2020
    Overseeing of automation of early collection process automation, coordination of vendor and business views. Reshaping collections strategy end to end for higher effectiveness. Performed successful tender for external collections agencies cutting commissions up to half.Lead project on implementation of predictive autodialer and loan termination.
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  • 4Finance
    Collections Manager
    4Finance Jan 2017 - May 2019
    Prague, The Capital, Czech Republic
    Overseeing collections efforts since early reminders till legal and enforcement activities for the Czech and Slovak businesses. Operations management including collection system and autodialer management. Streamlining processes.Leading 40 peers in the team. Communications with Company’s partners.
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  • Homecredit
    Product And Process Manager
    Homecredit Oct 2011 - Dec 2016
    Prague
    End to end delivering of improvements for collection effectiveness in respective countries of HC Group (e.g. USA, Czech and Slovak Republics, Belarus, Kazakhstan, India).Managing group collection system as a product. Achieved to successfully implement collection and autodialer systems in local businesses .
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  • Ceska Sporitelna
    Process Manager
    Ceska Sporitelna Jun 2009 - Oct 2011
    Leading Customer journey & customer loyalty program. Daily contact with customers.Optimization of business processes end to end using Lean Six Sigma tools in various areas e.g. complaints management or branch refurbishment process.Performance management of the bank's divisions.
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  • Citibank
    Treatment And Reporting Supervisor
    Citibank Nov 2006 - May 2009
    Responsible for Risk mitigation team (restructuring delinquent portfolio), Collection reporting team (cooperation with MIS, SQL queries), leading team focused on Collection system related projects (ECMS, CACS)
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  • Komerční Banka A.S.
    Sales Promotion Retail Specialist
    Komerční Banka A.S. Aug 2004 - Dec 2005

Tomas Linhart Skills

Risk Management Business Process Six Sigma Credit Risk Credit Customer Experience Call Centers Retail Banking Credit Cards Project Management Leadership Banking Business Analysis Performance Management Change Management Analysis Management Futures Trading Stock Trading Operations Management Process Management Business Process Management

Tomas Linhart Education Details

Frequently Asked Questions about Tomas Linhart

What company does Tomas Linhart work for?

Tomas Linhart works for Inbank

What is Tomas Linhart's role at the current company?

Tomas Linhart's current role is Head of Operations.

What is Tomas Linhart's email address?

Tomas Linhart's email address is to****@****nce.com

What schools did Tomas Linhart attend?

Tomas Linhart attended University Of Economics In Prague, Prince 2 Foundation And Practitioner, Lean Six Sigma Black Belt.

What skills is Tomas Linhart known for?

Tomas Linhart has skills like Risk Management, Business Process, Six Sigma, Credit Risk, Credit, Customer Experience, Call Centers, Retail Banking, Credit Cards, Project Management, Leadership, Banking.

Who are Tomas Linhart's colleagues?

Tomas Linhart's colleagues are Vlad Šutov, Evelina Vitkutė, Liis M., Jevgenia S., Anu Aasmaa-Kala, Ivan K., Martin Flink.

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