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My goal is to support you and your team to attain your key objectives. Our experienced consulting team @ 1517 Peak Performance provides highly effective partnership, coaching and leadership. We are a boutique consulting team focused on customer satisfaction, continuous improvement, performance management and coaching.
1517 Peak Performance
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Principal Owner1517 Peak Performance Feb 2020 - PresentDenver ColoradoOur goals at 1517 Peak Performance are to support you and your organization to achieve your objectives through continuous improvement, business transformation, critical skills training and coaching at all levels of your team.
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Sr. Manager Continuous Improvement & Financial AnalysisDenver International Airport - City & County Of Denver Dept Of Aviation Jun 2016 - Feb 2020Denver, Colorado -
Manager Peak PerformanceDenver International Airport - City & County Of Denver Dept Of Aviation Mar 2014 - May 2016Denver International AirportLeading the Lean Peak Performance continuous improvement efforts at Denver International Airport. We are building change leaders, engaging employees and improving processes throughout the City of Denver.
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Sr. Manager Airport Operations Policy, Procedure & TechnologyUnited Airlines Oct 2012 - Mar 2014Greater Chicago AreaMy team was responsible for the harmonization of Below the Wing airport operations processes, policy and technology. This involved working with world wide airport leaders to implement change, improve performance and build a working together culture. -
Manager Station Operations Support - Airport Operations PlanningUnited Airlines Apr 2011 - Oct 2012Station Operations Support team has had a leadership role in the transition of the new United. We've led the harmonization of flight information and customer information through two major changes involving field organizations worlwide. These changes involved business processes, training and IT development. It's been a great twelve months with plenty of challenges ahead.
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Manager Ramp Airport Operations PlanningUnited Airlines Sep 2009 - Mar 2011Responsible for leading the development of standard airport processes in partnership with the field organizations. The team role includes Ramp, Customer Service and Station Operations policy and procedures. We support the operating groups in attaining goals through subject matter expertise and process reviews.
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Project Manager - United Express Ground HandlingUnited Airlines Jun 2009 - Sep 2009This project included working with internal sourcing teams, senior leadership and the operating groups to determine the best outcome for a ground handling supplier. The project included leading a team through the process of preparing options and contingencies.
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Project Manager - Continuous Improvement & Airport StrategyUnited Airlines Oct 2008 - Jun 2009I am leading implementation of process change and operational technology improvements working with the hub organizations and the IT team. My role as a partner to leaders at United Express and United Airlines is focused on efficiency and performance.
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Manager - Ramp ServicesUnited Airlines Feb 2007 - Oct 2008I led a change effort in Ramp Service the largest employee group in Denver. The team has 60 Management employees, 250 front line Leaders and 1000 Ramp Service employees. The changes have included improving customer service, changing operational processes and reducing expenses. We consolidated work groups, redesigned processes and delivered change that continues to strengthen the base of this organization.
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Manager - Continuous ImprovementUnited Airlines Sep 2006 - Feb 2007United Airlines began to develop a corporate focus on CI and I was asked to lead the effort in Denver. In February 2007 I was asked to take on the leadership of the Ramp Services department.
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Manager - Vendor ServicesUnited Airlines Oct 2005 - Jan 2007United Airlines outsourced Customer Service functions and established a Vendor Management team to manage the Service Provider organizations holding these contracts. I was given the opportunity to establish the team and processes needed in Denver. The team working in coordination with the Service Providers established a Performance Management process that improved customer service and reduced expenses while providing support for the Service Provider leadership.
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Shift Manager - Station Operations CenterUnited Airlines Feb 2003 - Oct 2005I was responsible for managing the coordination of daily flight operations in Denver. This included the coordination across organizations and governmental entities.
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Operations Manager - Ramp ServicesUnited Airlines Oct 2001 - Feb 2003
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Process CoordinatorUnited Airlines Mar 1997 - Oct 2001
Tom Lisi Skills
Tom Lisi Education Details
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Business - Organizational Behavior -
Criminal Justice
Frequently Asked Questions about Tom Lisi
What company does Tom Lisi work for?
Tom Lisi works for 1517 Peak Performance
What is Tom Lisi's role at the current company?
Tom Lisi's current role is Principal Owner at 1517 Peak Performance.
What is Tom Lisi's email address?
Tom Lisi's email address is to****@****ail.com
What is Tom Lisi's direct phone number?
Tom Lisi's direct phone number is +130334*****
What schools did Tom Lisi attend?
Tom Lisi attended State University Of New York - System, State University Of New York - System.
What are some of Tom Lisi's interests?
Tom Lisi has interest in I Enjoy Cooking, Leadership Development, Basketball, Reading, Hiking And Snowshoeing, Entertaining Friends.
What skills is Tom Lisi known for?
Tom Lisi has skills like Operations Management, Leadership Development, Airports, Aviation, Leadership, Training, Continuous Improvement, Management, Change Management, Airlines, Commercial Aviation, Process Improvement.
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