Retirement Plan Administration Consultant
Current
Mar 2021 - Present
AeroLeads people directory · profile
Tom Jacobson Email & Phone Number
Operations Management | Customer Relationship Management | Project Management | Business Analyst
at
TSC Inc.
1 work email found
@tsc401k.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Operations Management | Customer Relationship Management | Project Management | Business Analyst
Location
St Paul, Minnesota, United States
Company size
Who is Tom Jacobson? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Tom Jacobson is listed as Operations Management | Customer Relationship Management | Project Management | Business Analyst at TSC Inc., a company with 64 employees, based in St Paul, Minnesota, United States. AeroLeads shows a work email signal at tsc401k.com and a matched LinkedIn profile for Tom Jacobson.
Tom Jacobson previously worked as Retirement Plan Administration Consultant at Tsc Inc. and Retirement Plan Technician at Tsc Inc.. Tom Jacobson holds Bachelor from St. Cloud State University.
Company email context
Email format at TSC Inc.
This section adds company-level context without repeating Tom Jacobson's masked contact details.
{first_initial}{last}@tsc401k.com
89% confidence
AeroLeads found 1 current-domain work email signal for Tom Jacobson. Compare company email patterns before reaching out.
Profile bio
About Tom Jacobson
Leading Business Results Through Efficiency and EffectivenessWelcome to my profile. I have a successful career in operations management that includes taking operations teams' service to the next level and beyond customer expectations. I always strive for continuous improvement and apply strong strategic and decision making skills to increase and attain business results. MY BACKGROUND: Includes operations management roles in customer service, customer support, collections, and professional services. I exceed at implementing service and performance metrics to improve results and increase the overall quality of the customer experience. MY LEADERSHIP STYLE: I’m an operational leader who takes pride in developing an exceptional team environment that exceeds customer expectations. I have a strong work ethic and pride myself in managing projects head-on -- from start to finish -- typically ahead of schedule. I thrive on solving problems and maximizing results with as few resources as possible. I drive results and minimize expenses.TOP WORK STRENGTHS As a successful operations leader, I:► Initiate an action-oriented, energetic approach► Provide long-range plans and effective strategies► Manage directly with a hands-on approach► Tackle complex problems resourcefully► Develop collaborative, cross-functional organizational relationshipsKEY ACCOMPLISHMENTS: ► Increased service levels by 40% and reduced volume transferred to the third-party service by 75%, in the first six months for a leading the Financial Aid Call Center team.► Delivered two highly successful third-party project management contracts for a Catalog and ERP system.► Directed a servicing team for a start-up student loan servicer that exceeded the highest quality standards.CONTACT ME: tjacobson9530@gmail.com or 651-755-0813 mobileSPECIALTIES: Customer Success, Process Improvement, Customer Experience, Vendor Relationships, Project Manager, Project Planning, Strategic Planning, Budgets, Analytics, and Training
Listed skills include Team Building, Customer Success, Business Relationship Management, Retirement Planning, and 28 others.
Current workplace
Tom Jacobson's current company
Company context helps verify the profile and gives searchers a useful next step.
Tsc Inc.
11 roles · 39 years
Tom Jacobson work experience
A career timeline built from the work history available for this profile.
Retirement Plan Technician
May 2020 - Feb 2021
Principal Securities Registered Representative, Financial Advisor
Focused on helping families preserve their heritage and transfer their legacy utilizing diverse strategies that best suit each client. These included:► Educational planning for clients, their children, and grandchildren, including student loan reduction ►. Vacation home or cabin planning: who gets the lake place when I’m gone?►. Retirement planning: having.
Sep 2014 - Oct 2019
Senior Manager, Financial Aid
Infused contact center expertise into all facets of the Capella call center operations by establishing targets for desired results, service standards, and instilling a system wide continuous improvement model. Fortified the 24/7 service model through teaching and reinforcing a consistent contact center methodology for the financial aid and two collection.
Mar 2010 - Jun 2012
Financial Aid Contact Center Manager
Aug 2009 - Feb 2010
Director, Servicing Operations
Administered student loan servicing operations, both private and Federal loans. Reported to COO. Directed innovative solutions to customer service, loan processing, training, collections, and claim processing departments with a total of 49 employees and 4 direct reports.
May 2006 - May 2008
Senior Manager, Customer Alliances
Directed installation of telephony product line, custom code, and consulting services. Contributed to project management and sales teams regarding pricing. Managed service relationships with maintenance clientele, personally dealing with elite call center customers who made up the top 5% strategic accounts. Supervised 10 direct reports and coached service.
Feb 2004 - May 2006
Practice Manager, Professional Services
Governed forecasting and tracking for telephony, increasing consulting products and revenue. Led conversion team to replace JD Edwards with Softrax. Administered estimates, statements, and pricing. Directed installation team. Cooperated with sales & marketing to solve customer productivity concerns. Supervised 10 direct reports including developers.
Jun 2001 - Jan 2004
Senior Consultant
Eis International
Performed on-site technology and process audits and customer service training for clients. Mentored 3 team members.►. Created 80% of professional service revenue over a two-year period through negotiation of a multi-year project management deal with a national jewelry corporation. ►. Successfully implemented two new technology system solutions during this.
Oct 1995 - May 2001
Manager, Collections
May 1992 - Sep 1995
Collections Specialist
Higher Education Assistance Foundation
1987 - 1992
~5 yrs
Team & coworkers
Colleagues at TSC Inc.
Other employees you can reach at tsc401k.com. View company contacts for 64 employees →
JS
Jill Schiffler
Colleague at Tsc Inc.United States, United States
View →
PE
Paul Erickson
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
MK
Martha Kennedy
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
BD
Briana Dexter
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
DC
Dennis Culhane
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
GR
Graham Remple
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
KA
Karen Ambroz-Thompson
Colleague at Tsc Inc.Eden Prairie, Minnesota, United States, United States
View →
AS
Aaron Solbrack
Colleague at Tsc Inc.Waverly, Minnesota, United States, United States
View →
JS
Jessica Simmons
Colleague at Tsc Inc.Greater Minneapolis-St. Paul Area, United States
View →
MC
Madison Crothers
Colleague at Tsc Inc.Greater Minneapolis-St. Paul Area, United States
View →
Jill Schiffler
Colleague at Tsc Inc.United States, United States
View →
PE
Paul Erickson
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
MK
Martha Kennedy
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
BD
Briana Dexter
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
DC
Dennis Culhane
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
GR
Graham Remple
Colleague at Tsc Inc.Minneapolis, Minnesota, United States, United States
View →
KA
Karen Ambroz-Thompson
Colleague at Tsc Inc.Eden Prairie, Minnesota, United States, United States
View →
AS
Aaron Solbrack
Colleague at Tsc Inc.Waverly, Minnesota, United States, United States
View →
JS
Jessica Simmons
Colleague at Tsc Inc.Greater Minneapolis-St. Paul Area, United States
View →
MC
Madison Crothers
Colleague at Tsc Inc.Greater Minneapolis-St. Paul Area, United States
View →
1 education record
Tom Jacobson education
FAQ
Frequently asked questions about Tom Jacobson
Quick answers generated from the profile data available on this page.
What company does Tom Jacobson work for?
Tom Jacobson works for TSC Inc..
What is Tom Jacobson's role at TSC Inc.?
Tom Jacobson is listed as Operations Management | Customer Relationship Management | Project Management | Business Analyst at TSC Inc..
What is Tom Jacobson's email address?
AeroLeads has found 1 work email signal at @tsc401k.com for Tom Jacobson at TSC Inc..
Where is Tom Jacobson based?
Tom Jacobson is based in St Paul, Minnesota, United States while working with TSC Inc..
What companies has Tom Jacobson worked for?
Tom Jacobson has worked for Tsc Inc., Principal Financial Group, Capella University, College Loan Corporation, and Ser Solutions.
Who are Tom Jacobson's colleagues at TSC Inc.?
Tom Jacobson's colleagues at TSC Inc. include Jill Schiffler, Paul Erickson, Martha Kennedy, Briana Dexter, and Dennis Culhane.
How can I contact Tom Jacobson?
You can use AeroLeads to view verified contact signals for Tom Jacobson at TSC Inc., including work email, phone, and LinkedIn data when available.
What schools did Tom Jacobson attend?
Tom Jacobson holds Bachelor from St. Cloud State University.
What skills is Tom Jacobson known for?
Tom Jacobson is listed with skills including Team Building, Customer Success, Business Relationship Management, Retirement Planning, 403 Sep And Simple Iras, Annuities, Active Listening, and Vendor Management.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Tom Jacobson you were looking for.
View similar profiles
