Thomas Jackson Email & Phone Number

Atlanta, Georgia, United States

Manage and Administers the Teachers Retirement New and Active Death Payrolls. Assist management with staff training and development. Provides Quality Assuarance to Administrator processing of Retirement Benefits.. Audit member account to ensure correct creditable service and benefits as defined under state and federal Law. Communicate with member and/or reporting employers to ensure receipt of required documentation and member contributions and interest are posted correctly. Provides Quality Assurance for the calculation of Sick Leave accurately according to Department guidelines. . Provides Resolution to Escalated callsl and inquires from Educational members and Beneficiaries.  Conduct meeting with prospective Educational Retirees to answer and resolve any concerns they may present. Perform various task associated with special projects involving Teachers Retirement.

Woodstock, Ga

 Worked closely with Plan Sponsor and internal departments Assisted in development of death process Reviewed incoming plan participant information forms and Social Security earnings to prepare lump sum and pre-retirement death benefit calculations Trained administrators in office on death process.

 Worked closely with Plan Sponsors, Annuitants, third party administrators, and internal departments Ensure the fiscal integrity of annuities purchased in accordance with the contract between clients and MetLife Corporate Benefit Funding. Assisted in development of teams Reviewed incoming plan participant information forms and Social Security earnings to prepare actuarial service requests to determine participant eligibility for benefits Trained incoming administrators in office and via Skype session with office in Tampa Bay and India.

Greater Atlanta Area

Actively recruited for IT, Baking, and disaster Management fields.

Richmond Heights, Ohio

 Oversaw and produced Benefit Determination Letters for participants and non-members. Maintenance of customer databases for data retrieval by senior team members. Prepared retirement estimates and benefit statements. Processed monthly, annual, and lump sum payments and memos to participant and beneficiaries. Data entry: Entered participant and Pension Plan information into database

Recruited to help the organization streamline the order processing work-flow and made the account representative for the company's most important retail customers

Fulfilled a broad range of HR functions including: recruiting and training employees, administering benefits, overseeing disciplinary action, resolving conflicts between employees and management, and performing exit interviews.

Bachelor Of Arts, Human Resources And Business Management

Activities and Societies: Society for Human Resource Management

Associate Of Arts, Business