Re-starting Powder Ridge Mountain Park and Resort Was an incredible opportunity. Taking that program from nothing to the best example of Terrain Based Learning in Southern New England was a true privilege.Apple is an incredible company. I loved learning and growing from the Most Admired Company in the world, but I am back in the ski industry, recreating the success I had at Thunder Ridge:We created an environment where staff felt invested, empowered and valued, customers were treated to an exceptional experience that was tailored to their needs. The result was a 200% increase in staff, revenue and profit.I am a teacher and trainer. Sharing my passion and experience to help others grow and be more than they ever thought they could. I've been focusing on training the trainers. Helping my direct reports better serve the front line employees to deliver the best customer service possible. My goal is to become a leading trainer and coach. Someone who is recognized in their industry as visionary who helps people exceed their goals.Specialties: Public speaking and training, Coach, Trainer, Manager and Customer Service Expert, Database construction and management, PSIA level III Alpine Ski Instructor, US Sailing Small Boat Instructor.