Thomas J. Maliskey Jr. Email & Phone Number

United States

Largo, Florida, United States

Create user accounts and provision access to clinical applications to help patients achieve the best possible outcomes.• Create user accounts so new associates can access email, network resources, and clinical applications. • Manage email accounts using Exchange Admin Center to improve communication on the network.• Control the release of proprietary and confidential information by enforcing security practices to protect the security standards of HIPAA compliance.• Provide application support for clinical programs that are used by healthcare specialists to administer patient visits at medical offices.

Largo, Florida, United States

Create user accounts and provision access to clinical applications for a global company, GenesisCare to help patients achieve the best possible outcomes.• Create user accounts so new associates can access email, network resources, and clinical applications. • Manage email accounts using Exchange Admin Center to improve communication on the network.• Control the release of proprietary and confidential information by enforcing security practices to protect the security standards of HIPAA compliance.• Provide application support for clinical programs that are used by healthcare specialists to administer patient visits at medical offices.

Tampa/St. Petersburg, Florida Area

Security Analyst II - 06/30/14 to PresentProvide security access for a Fortune 29 health care company that provides health benefits to 40 million members.• Ensure top performance is achieved by accurately managing hundreds of customer requests daily which reduce and avoid potential penalties.• Show initiative and commitment to client standards by educating users on best practices so their requests can be quickly resolved.• Collaborate with a cross functional team to provision access to server and network resources across six domains so additional teams can provision application and database access. • Utilize technical skills in creating DMZ server accounts, FTP shares, Service IDs, and security groups that allow administrative tasks to function accurately.• Audit security requests to verify appropriate access by assisting in security investigations with department leadership.• Certify there are no security breaches by managing 130,000+ Security groups for proper access.Field Support Technician - 07/09/07 to 06/30/14Resolved desktop, network, printing, application, smart phone and tablet issues ensuring colleagues could assist health care needs for medical providers and insurance members in six offices in the state of Florida.• Installed and configured WinXP and Windows 7 operating systems using Systems Center Configuration Manager Operating System Deployment for desktop and laptop functionality. • Configured smart phones and tablets to allow healthcare workers access to applications and email.• Resolved VPN and Citrix Published Desktop connectivity issues allowing associates to work remotely.• Created Knowledge Base articles of best practices to quickly resolve software and hardware issues.

Tampa/St. Petersburg, Florida Area

Ensured church staff had computer resources to minister church members. Provided school staff with computer resources to educate children.• Connected church staff to membership software to communicate with church members on events.• Installed computers in church building to enhance the worship experience for church services.• Installed computers and school testing software in school computer lab to increase learning skills of students.• Connected school staff with school software to update and maintain student achievements and measurements.• Upgraded server and desktop software to keep computers compliant for security vulnerabilities.

Tampa/St. Petersburg, Florida Area

Provided technical support in a high volume call center for customers of IBM and Ernst & Young.• Supported associates with Lotus Notes issues to allow financial employees to communicate through email. • Provided technical assistance on Microsoft Office products for daily functions. • Assisted customers with connecting to network remotely for continuation of work duties.

Tampa/St. Petersburg, Florida Area

Installed video tapes for broadcasting shows on the PAX Network, Praise TV, and Worship Network.Performed Quality Control by reviewing video and monitoring audio levels for next day broadcast.

Huntsville, Alabama, United States

• Built, tested, repaired, and maintained Intergraph Computers for Fortune 500 company sales.• Repaired deflection boards from customer field to return to stock so future requests could be resolved. • Traveled to customer sites, resolved hardware issues and ensured job functions remained operational.• Installed Servers and RAID cabinets in customer’s data room for work duties on new equipment.• Maintained customer relationships with timely updates regarding their support cases.

Associate Of Arts - Aa, General Studies

Associate Of Occupational Studies In Electronic Engineering Technology, Electrical And Electronics Engineering