Delivering E-commerce solutions to a footprint of over 40 international web stores in the Garmin.com global arena as well as to multiple other international web storefronts and distributor-based sites.

Collaborating with business and software development teams to:• Build out overarching marketing strategy for the prospecting website• Identify, prioritize, and track progress of enhancements needed to accomplish the marketing strategy• Redesigned public website• Implemented Sitecore Personalization and Search capabilities• Identified and resolved 508 compliance violations on all the digital solutions

Worked with business and software development teams to: • Partnered with UI/UX to update the look & feel of the Pharmacy Member Portal functionality• Incorporated the current Member Portal functionality into the Digital Experience Platform (DXP)• Incorporated Admin Portal capabilities for wholesale configuration of DXP and/or a tenant• Incorporated FHIR data into the DXP solution• Revamped DXP to allow multi-tenant use• Captured customer feedback and developed manageable solutions

Worked with Blue Cross Blue Shield Kansas City to build out Dashboard KPI's for Medicare Advantage and Affordable Care Act metrics.

Provided oversight and management of the total portfolio for the backend processing system and the AWS infrastructure investment in RxSS Engineering. Enabled key decision makers to prioritize demand based on strategic objectives, risks, dependencies, and potential constraints.

Responsible for the development and managing the early phases of the Project Management Office. Ensured ideas moved through the SDLC to be a functioning business feature delivered as envisioned. Lead the Quality Assurance team and grew the team from 2 resources to 6 and moved the team from manual to automated regression testing.

Details:• Part of a 16 member team that converted member demographic, claim, and health plan data from one claims payment system to another. Process took 15 months instead of the 24 months outlined in the vendor’s conversion process timeline.• Product development owner taking an internal, one client, proof of concept musculoskeletalhealth service to a sellable web-based multi-tenant wellness program service.• Member of a five person innovation team that developed an automated provider management tool used by wellness programs to help members select various health service providers based on a member’s specific needs.• Produced business requirements for several solutions for enhancements and bug fixes and moved them through the system development lifecycle.

Worked with business, technical leads in understanding, defining, negotiating end-user needs.Planned and managed all phases of testing (system, acceptance, regression and performance).Worked with development team to determine technical approach and risks for project testing.Formulated solutions with advanced levels of analysis, problem solving and research skills.Communicated testing progress, plan revisions and end results to leadership stakeholders.

Technical Lead for the support team of administrative system.Coordinated implementation efforts and tasks between the Conversion and Support teams.Designed, built, tested, and implemented the entire nightly core batch processing functions for the administrative system COMPASS.

Formerly M&I Bank's Data Services.