Thomas Mccarter

Thomas Mccarter Email and Phone Number

Florida Community Association Manager (CAM) License Number: CAM62797. Over 15 years of experience in senior management, a track record of successfully managing financial, operational, and customer-focused initiatives. @ Resolvion
carlsbad, california, united states
Thomas Mccarter's Location
Fort Myers, Florida, United States, United States
Thomas Mccarter's Contact Details

Thomas Mccarter work email

Thomas Mccarter personal email

About Thomas Mccarter

Florida Community Association Manager License #: CAM62797. Looking to change career to becoming a CAM . I believe all of my previous experience makes me a great candidate for a CAM position.With over 15 years of experience in senior management, a track record of successfully managing financial, operational, and customer-focused initiatives, and a history of working with C-suite executives and leading teams, I’m confident that my skills align closely with the requirements outlined for a CAM position. My diverse background in business development, financial services, and client management has equipped me with the expertise necessary to excel in this role.Additionally, I am experienced in managing both internal staff and external vendors to ensure optimal community standards. My background includes drafting and reviewing reports, monitoring service contracts, and ensuring budget adherence, all of which mirror the requirements of this role. I have a proven ability to work closely with stakeholders, including Board members, to ensure that goals are met, and operational efficiency is maintained.I am also highly skilled with advanced knowledge of Microsoft Office applications (Excel, Word, PowerPoint, and Access), which I understand are critical for the preparation of reports, meeting agendas, and community documentation. My customer-centric approach has always been central to my career, and I am confident that I can bring the level of service excellence that your company prides itself on to this role.

Thomas Mccarter's Current Company Details
Resolvion

Resolvion

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Florida Community Association Manager (CAM) License Number: CAM62797. Over 15 years of experience in senior management, a track record of successfully managing financial, operational, and customer-focused initiatives.
carlsbad, california, united states
Website:
resolvion.com
Employees:
117
Thomas Mccarter Work Experience Details
  • Resolvion
    Business Development Specialist
    Resolvion Jun 2023 - Present
    Fort Myers, Florida, United States
    • Acquisition of new clients, banks, credit unions and captive finance companies through cold calling and email• Acquired 5 new accounts within the first 60 days.• Developed and implemented a new scorecard/dashboard for Business Development and Client Services that upsold clients for new products and services.• Established recurring meetings for 20 clients to enhance customer service.
  • Primeritus Financial Services, Inc
    Customer Service And Sales Manager
    Primeritus Financial Services, Inc Jan 2018 - Jun 2023
    Greater Nashville Area, Tn
    • Appointed to the Primeritus "Circle of Excellence Committee" for Business Intelligence and Reporting. Helped implement new platform the company’s analysis, and ad hoc reporting. • Analytics: Dramatic efficiencies / increased decision making by automating ad hoc reports• Team Leadership: Works cross-functionally with Remarketing, Sales Operations and Vendor Mgt Departments to proactively increase results• Continually implementing sales plans that include market analysis, account opportunities, short and long-term goals, strategic initiatives and measurable outcomes• Creates and sustains key influential relationships with customer decision maker's• Business Development: Negotiates client contracts in conjunction with legal (RFP/RFQ process)
  • Hampton Financial
    Iso Nashville Area Consultant
    Hampton Financial Jan 2017 - Dec 2017
    Greater Nashville Area, Tn
    • Provider of ISO business opportunities within the merchant-acquiring and payment processing industry (credit card processing and financial services to merchants and entrepreneurs)• Counseling for increased sales, profitability and customer loyalty
  • Nissan North America
    Senior Manager, Extended Warranty Contracts And Ancillary Products, Nissan Extended Services Na
    Nissan North America Apr 2015 - Dec 2016
    National Head Quarters, Greater Nashville Area, Tn
    Managed two (2) separate Teams: Operations and Call Center TeamsOperations Team: 2 Direct Reports• Developed and launched five (5) new warranty products within a 12-month time period including innovative national marketing campaigns across multiple platforms • Analytics: Monthly presentations to C-Suite and Board of Directors, annual budgeting of sales objectives, developed and directed ad hoc reporting efforts of the Team• Project management of all extended warranty sales and other vehicle protection plans• Negotiated vendor contracts in conjunction with legal departments (RFP/RFQ process)Call Center Team: 7 Direct Reports• Team leadership: Managed Customer Satisfaction Call Center of seven team members• Analytics: Implemented the department’s first call center software to measure performance
  • Nissan Motor Corporation
    Senior Manager, Financial Products Marketing/Pricing, Nissan Motor Acceptance Corp
    Nissan Motor Corporation May 2010 - Apr 2015
    National Head Quarters, Greater Nashville Area, Tn
    7 Direct Reports• Directed NMAC’s first Customer Cash incentive program increasing contract bookings by 22% to an industry leading 72%. This reduced Nissan’s expenses by $15 million each month• Analysis, market strategy, competitive analysis, financial analysis and forecasting to recommend consumer financing rates to C-Suite Executives monthly• Sales management: Directed monthly conference calls with 150-member field force and track performance versus objectives
  • Nissan Motor Corporation
    Senior Manager, Financial Products Marketing/Dealer Communications, Nissan Motor Acceptance Corp
    Nissan Motor Corporation May 2004 - Apr 2010
    National Head Quarters, Greater Nashville Area, Tn
    5 Direct Reports• Directed Communications team to create dealer bulletin website to increase market share• Operations management: Produced monthly financial bulletins to update 1,200 dealerships’ computer systems for customer financing rates • Analytics: Measured dealer utilization of pricing website and recommended marketing for increased utilization
  • Nissan Motor Corporation
    Manager, Remarketing Interface Manager, Nissan Motor Acceptance Corp
    Nissan Motor Corporation May 2003 - Apr 2004
    National Head Quarters, Gardena, Ca
    • Planned and implemented marketing strategies for vehicle sales to customers at lease term• Business process improvement: Created a “safe harbor” policy working with legal department, to preserve existing ability to market to 1.5 million off-lease customers
  • Nissan Motor Corporation
    District Operations Manager
    Nissan Motor Corporation May 2000 - Apr 2003
    Sommerset, Nj
    • Managed new vehicle wholesale to 13 Nissan dealerships, achieving $15 million in monthly sales.
  • Nissan Motor Corporation
    Vehicle Distribution And Contests/Incentives Manager, Nissan North America
    Nissan Motor Corporation Jan 1998 - Apr 2000
    Northeast Region, Somerset, Nj
    4 Direct Reports• Team Leadership: Managed and mentored team of four Distribution Specialists • Logistics: Allocated and distributed vehicles to 200 dealers • Planned and administered dealer contests and customer incentive programs, i.e. monthly APR and lease offers to the public through television, cable, radio and newspaper• Named Nissan’s “Top Ten DC&I Managers of All-Time”

Thomas Mccarter Skills

Video Production Marketing Talent Acquisition Automotive

Thomas Mccarter Education Details

Frequently Asked Questions about Thomas Mccarter

What company does Thomas Mccarter work for?

Thomas Mccarter works for Resolvion

What is Thomas Mccarter's role at the current company?

Thomas Mccarter's current role is Florida Community Association Manager (CAM) License Number: CAM62797. Over 15 years of experience in senior management, a track record of successfully managing financial, operational, and customer-focused initiatives..

What is Thomas Mccarter's email address?

Thomas Mccarter's email address is to****@****ail.com

What schools did Thomas Mccarter attend?

Thomas Mccarter attended University Of Alabama.

What skills is Thomas Mccarter known for?

Thomas Mccarter has skills like Video Production, Marketing, Talent Acquisition, Automotive.

Who are Thomas Mccarter's colleagues?

Thomas Mccarter's colleagues are Trecola Boyce, Carlos Steffey, Brittney Favor, Vicki Boatright, Nancy Damian, Ricardo Garcia, Karen Mesimer.

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